1. Don's Electric Service

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Thornton, CO

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3 years ago

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AAARK Heating, Air & Plumbing - Gas line cont.

AAARK Heating, Air & Plumbing

(32 reviews)

Globeville, Northwest

We were doing a partial remodel of the kitchen. We replaced countertops and needed to install a…read morenew stove top etc. The guy the counter place recommended decided he wasn't going to return calls. It took months to get the appliances etc and now we had no installer. I had called AAARK for the furnace and noticed they also do remodel work. I called to schedule an inspection and they scheduled me the next day. Three guys showed up and got the work done. Months of dealing with other companies wasted. I wish I had called AAARK from the start. Nice guys. Efficient. They did what they said they would do. And they knew what needed to be done. I will use this company again without hesitation.

One of the most unprofessional and disappointing experiences I've ever had with a contractor…read more AAARK Heating, Air & Plumbing installed a tankless water heater in my home about 15 years ago. The original installation was done by an 18- or 19-year-old technician who stated he was the owner's son. To be fair, I understand that building and electrical codes can change over the course of 15 years. However, even accounting for that, I've since learned there were serious issues with the installation that go beyond simple code updates. During maintenance a couple of years ago, I was told the unit appeared to have been dropped, leaving a visible dent on its side. Additionally, the unit was powered using a long extension cord run across the basement, which is difficult to justify as acceptable workmanship even at the time of installation. Now that I'm looking into replacement, I've been told it will cost $2,200 just to bring the existing setup up to current code, correcting issues tied directly to how the system was originally installed. When I recently called to ask--calmly and reasonably--whether there was anything AAARK could do to help offset the cost of correcting these issues, the response was unacceptable. Titus, who said he was the owner, called me back and immediately became hostile. Before the conversation even began, he stated there was no way he would help, talked over me repeatedly, told me we were "no longer a customer so it doesn't matter," and then hung up on me. Codes change. Professionalism, accountability, and basic respect should not. Based on the original workmanship and the way this situation was handled years later, I cannot recommend AAARK Heating, Air & Plumbing. There are other companies that take responsibility for their work and treat customers with basic decency--AAARK is clearly not one of them.

Don's Electric Service - electricians - Updated November 2026

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