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Donius Patterson Insurance

3.7 (3 reviews)
Closed • Closed

Services - Donius Patterson Insurance

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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Felix Kuteyi Jr - State Farm Insurance Agent - State Farm Agent

Felix Kuteyi Jr - State Farm Insurance Agent

(5 reviews)

Horrible service and experience here. I have lived in multiple states and have had multiple agents,…read moreand this by far has been the worst experience I've ever had. When I needed to add my wedding bands to my policy, it wouldn't go through for months. I was only ever notified by mail of the problems and was never reached out to in an attempt to rectify the situation. Then, after we bought a home I tried to cancel my policy. It has taken me MONTHS to cancel a policy for an apartment that we haven't lived in for over a month and it is still not resolved. State Farm does not allow you to cancel the policy via their customer service line so I have been playing back and forth with the agent to try to get this resolved. In the two years I've worked here, I believe I've worked with over four people to help me (new people every few months) and I have only been in contact with Felix once. Please-- do not go here for your insurance needs!

My long time agent retired at the end of last year so I was moved to Mr. Kuteyi's office. To start…read morewith I had called the office during normal business hours several times and always received the voice mail and never a person. When I did leave messages they didn't get returned until after the 3rd voice mail and after 2 weeks. Since I recently had moved and had this experience with this office I figured that I would change agents for one with an office closer to my home. When working through refinancing this year his office was called (because they were the old agent on the homeowners) and no answer however they returned an email saying "we don't insure this property or this person" I have been with State Farm for 25 years and continue to be insured however no longer through this agent. There is no reason that Felix and his associates couldn't have said yes he is insured through State Farm but I'm no longer his agent. Very very un professional. This guy gets a 1star review because I can't leave a no star review. It's based on professionalism, response time and the ability to get a hold of someone.

Moran Insurance - Matt Lehmann, VP/Owner and Marc Dorman, President/Owner

Moran Insurance

(2 reviews)

An amazing firm that makes you feel at home. The staff at Moran really does go the extra mile when…read moreit comes to their clients and as a client myself, I can tell you it shows. Donna is my specific agent who handles my policy and questions regarding (trust that I have a lot, you should see our call log). Even with her busy day and numerous clients, she always took time to answer mine and get back to me within a timely manner, even though some of my inquiries were pretty asinine. She always did so with such care and enthusiasm and always answered her phone with excitement. But that energy doesn't stop with Donna, it extends to everyone! I have had the fortune of interacting with each staff member; and from stunning office staff like Kim to the amazing employees such as Chad, Robin, Kerri, and Kari, all the way to Marc and Matt, the energy and enthusiasm of this office is unprecedented. No client is too small or too big for this team and it truly is worth your time to give them a chance. But what do I know, I'm just a kid who took time out of his day to write a two paragraph Yelp review!

I have been using Matt Lehmann at Moran for the past 4 years. He converted me from a Nationwide…read morepolicy with no service at all. He handled all of the paper work, he handles all of the phone calls and all of the hassles that insurance has. He also was unbiased about telling me what insurance I truly needed. Sometimes that means you pay more but you don't want to pay less and find out that you aren't covered. When I have had a claim he was on top of it and lead to getting quick payment without my policy going through the roof. I have also converted several employees of mine to using his service too. It is like they get a raise when they give him a call since he saves them so much money.

Donius Patterson Insurance - autoinsurance - Updated May 2026

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