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    Done Rite Home Services

    5.0 (1 review)
    Closed • 9:00 am - 4:30 pm

    Services - Done Rite Home Services

    Appliance installation

    Appliance repair

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    8 years ago

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    Mr. Appliance of Tampa Bay

    Mr. Appliance of Tampa Bay

    (65 reviews)

    Hyde Park

    We had been having our Jennaire Grill/range with the timer sometimes just going off and had to…read moremanually turn it off. Then one day it went off and would not shut down. After a couple hours waiting and pushing the stop button, we cut the power to it off. We love our indoor range / grill and use it often. We called Mr Appliance and they sent a technician out in a few hours. Ronald came when we were told he would. They even texted us when he was in route and included a picture of him. Nice. He was very friendly, masked and with shoe coverings. He quickly found that the main circuit board was bad. Since the range is 20 years old, and had seen a lot of pancakes, omelettes, steaks and the like, no surprise. But company no longer makes that model board. He said they would have the board rebuilt for $615. We paid the $99 service fee and decided to shop around. Lol. The closest range we found with a grill was over $6,000! So we called, he came back and removed the board. We were told it would take a couple weeks to be rebuilt. In the meantime we cook use the surface burners but not the grill or oven. Thankfully we have a toaster oven we use more than the big oven. Couple weeks later they called, board was in so they scheduled Ronald to come install. He did, and gave us a $99 credit for service call. We were so happy we grilled steaks for dinner and made pancakes next morning on the flat-top.

    Not even worth 1 start as severel other people have complained about. This company is a complete…read morerip off and they need to be investigated. The guy charged me $800 to replace a washing machine pump which only cost $150.00. Shame on this company I got another company to replace my pump and a decent price.

    Hartman's Appliance Repair

    Hartman's Appliance Repair

    (19 reviews)

    During a service call, the technician determined that my washer needed a replacement part. He…read moredidn't have the part with him and told me he could order it, or I could purchase it online for less money. I chose to order it myself based on his recommendation, and he returned to install it. Just a few weeks later, the washer broke again. When I called the company, I was told that because I had purchased the part myself, neither the part nor the labor was covered under warranty, and I would have to pay for another service call and repair. I understand why they wouldn't warranty a part I purchased elsewhere, but I don't understand why I have to pay again for labor and another service call when the repair failed so quickly. More importantly, the technician never explained that using my own part would void any warranty on the labor. Had I known that, I would have made a different decision. Customers should be aware of this policy before deciding to purchase their own replacement parts. ****Response to below***** Mark left a voice message first stating that it was unfair that I gave a one star view and that he would repair at a discount in order for me to properly rate his company. I returned his call and told him I stood behind my review. The technician didn't state to me that the labor or warranty would be null and void if I got the part from Amazon; the very part that the technician helped me order on Amazon. He gave me the part number and pointed to it before ordering. Yes, I didn't read the fine print. I trusted that the technician and the company he worked for would not steer me wrong. I never said during the phone call that the labor was not the problem. How would I know which failed the part or the labor? I only knew that my washer was broken again. Mark offered to fix again for yet another fee. I declined. The trust is gone. We have all needed repair companies. When you find one that is great, you use them over and over and pass their contact information to others. The same goes when you find one that doesn't have your best interests. I read all the one star reviews for Hartman. The responses from the company are all condescending and quick to say "not our fault". These are the companies that should be avoided.

    Scheduling was easy and the service was great. Honest repairman. Definitely recommend.read more

    Done Rite Home Services - homeappliancerepair - Updated October 2026

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