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    Done Right Home Improvements

    2.0 (3 reviews)
    Open Open 24 hours

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    Services - Done Right Home Improvements

    Gutter cleaning

    Gutter replacement

    Roof inspection

    6 More Services

    New roof installation

    Roof repair

    Reroofing

    Siding installation

    Siding repair

    Siding replacement

    Done Right Home Improvements Photos

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    2 years ago

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    Nerat's Plumbing & Heating

    Nerat's Plumbing & Heating

    (5 reviews)

    I have used Nerat's for several jobs from heating, air conditioning, and plumbing…read more They are precise and reasonably priced, their craftsmanship is extremely good and thorough, I will only use them because they get the job done right the first time! There are to many others out here that are half ass and will do a half ass job, not Nerat's! You can count on them.

    We called about a leaking pipe under the house. While they were under the house, they discovered…read morethat it was our baseboard heating that was leaking. While he was under the house I told him that the clean out valve under the kitchen sink was also leaking. Turned on the water to show him and he agreed, it was leaking. We also discussed a leaking Moen kitchen faucet and he took a picture of it to get the replacement part. While they were here, we also discussed possibly replacing our water softener. 5 months later having heard nothing from them, I asked if he could recommend a faster plumber. He said they never came back because we didn't reply to the estimate he sent us for a water softener. We never received an estimate or a bill. The water softener was not our main priority when we called him. Our main priority was the leak under the house which was fixed our heating company. No, I'm no plumber but as a retired Navy veteran, I understand that fixing the leak is always the main priority when multiple tasks are needed. If a light fixture was not working in the room where the leak was located, the priority would not be getting an estimate on replacing the light fixture. The main priority should always be stopping the leak. I would think that might translate to the plumbing industry also. We had three leaks and they fixed none of them. We did not call them out here to mail us an estimate for a water softener. We called them out here because we had leaks. This isn't rocket science. To top it off he said he wouldn't come out here even after finding out that we didn't get his estimate because he didn't like my attitude. Well I'm sorry, but after waiting 5 months and hearing nothing back from them I think I'm allowed a little leeway in temperament. He had our landline number, cell phone number and address but we heard nothing from him. He said because he didn't hear back from us, that's why he didn't come back to fix the leaks. So I guess the bottom line is if he can't sell us a water softener, he's not going to fix our leaks. I guess all he saw was dollar signs when we asked him to send us an estimate for a water softener. Poor customer service and zero follow-up with the customer will lose you money every time. He said he didn't call us because he didn't want to bother us. Unfortunately the US postal service is not as reliable as it once was so he was never going to hear from us. I doubt we will ever see his estimate, late or otherwise. From my point of view, we called about leaks under the house and in the kitchen sink and got no help. He got upset when I called him out him about not getting in touch with us, and he was very rude about it. I'm not the bad guy here. I'm just the customer with leaking plumbing in the house 5 months after calling this guy. Buyer beware.

    Done Right Home Improvements - roofing - Updated May 2026

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