I had my roof replaced by Quality Masters Roofing 5 years ago. During the inspection to assess the…read moreneed for a new roof I clearly stated to the salesman that they would have to insure they cleaned up after the job was over. I collected handfuls of nails and bits of metal after they said they were done. I took care of my 2 granddaughters and felt this was a serious danger for them. within a few months some shingles blew off. They did come and fix them stating a mistake was made but it was corrected. The next year more blew off and they would not warranty them. I had another roofer repair it and he showed me many areas that were incorrect. Avoid Quality Masters at all costs!!!!! More just blew off today...

Great sales pitch. Great product. But the employees have a problem with showing up when they say…read morethey will and did not finish the touch-up work.

I have really had a super experience with American Roofing Pros! There was so much work that needed…read moreto be done and they have been on it from A to Z, and also helping me with all the ins and outs of insurance claim requirements, limitations, and of course, how to get the best work needed covered! Mark Hernandez (CEO) was phenomenal in making sure I was taken care of!! WOW! Thanks Mark!! When it came to his roofing team, replacing the a.c. units, doing water damage repairs, interior and exterior paint work -- A LOT of "stuff" - all the workers were professional and did high quality work. Mike Segura, Dir of Operations, was on top of being sure all the work was getting done as expected and to the highest standards, and it was! But here's another reason to seek out American Roofing Pros for your projects - at least it's important to me: these are quality human beings. That's not 'touchy-feely-hippy-dippy' stuff ... that's just something I value. When good people want to be sure your needs are taken care of, and they are there for you, that's not "business", that's about humanity. Mark Hernandez - you're one of the good guys! I am thankful our paths crossed! Dr. Cindy Jay - June 2021

This company's tar machine caught on fire in front of my neighbors house and when they cleaned up…read morethe street they just flushed it all in front of my house and continued working. Now it's all over my driveway, garage and tracking inside my house. When I spoke to the owner Mark he said not really his problem. It was an accident and the street is the cities problem. That he knew of the situation but sure if or when he could get someone's out here. Was told to clean it up myself,

I am extremely satisfied with the work, the communication, and the price point…read more I had been chasing this specific leak over my garage for several years, which only led to outrageous quotes and a lot of misinformation from multiple contractors and roofing companies in El Paso. Smith and Ramirez took the time to properly identify the issue and, through mutual discussion, develop a practical solution. That level of honesty, professionalism, and problem-solving was a breath of fresh air. Special thanks to Alex, Kristyn, Hilda, Jando, and Mario -- top-tier professionals.

I worked at Smith and Ramirez Roofing for 9 years as their main salesperson (aside from the owner)…read more I'm Brittany--the same name you'll see on many of their past customer reviews. During my time there, I saw a constant turnover of employees and staff coming and going. I left due to ongoing issues with not being paid, and I'm not the only one--others are still owed money. After I left, my name and phone number were still being used with customers without my knowledge, which led to confused and upset homeowners contacting me directly. To my knowledge, the company is also currently facing legal action from the city. Based on my experience, I would strongly recommend homeowners and potential employees proceed with caution.

Legacy construction cheated on materials listed on contract: OSB 1/2 was paid for as per contract…read morebut they used cheaper priced OSB The roofers did not do proper measurements so the whole wood structure was not aligned and falling off.

Awesome place. Reliable and fair prices. Excellent customer…read moreservice. Friendly people

Armando and the team at AAAA Contractors and Roofing are absolutely fantastic! I reached out…read moreneeding a quick roof inspection, and Armando showed up same day! He was professional, friendly, and incredibly thorough. Armando explained everything clearly, pointed out what really needed attention (without trying to upsell me), and gave me a very fair and reasonable price for the repair, which wasn't the case with the other local bids that I received in the process despite these other companies' "glowing" Google reviews. Scheduling was super easy and fast, they got me on the calendar within days and the work was done efficiently with excellent craftsmanship. The crew showed up on time, worked diligently, and left the property spotless when they were finished with fantastic before and after photos of their great work! It's rare to find a roofing company that's this honest, responsive, and dependable. If you need roof repairs, inspections, or general roofing work in the El Paso and surrounding area, I cannot recommend AAAA Contractors and Roofing enough! Definitely ask for Armando, he goes above and beyond every step of the way!

Paid alot for a little. Ask the to check my vent on roof. Never show up. Oh well. They did ok for…read morethe jod but .

Total scam of a company! They got paid $32,000 up front from our insurance. They slapped an…read moreinferior roof on quickly kept stalling to begin the interior which they were paid for. Once it rained, about 3 weeks after they put the shingles on and refused to tell us whether or not they were finished, we had 2 terrible leaks still, actually worse than before they started! Randy Ponce tried to blame our skylights on the opposite side of the house, which was physically impossible! After several attempts to get them to rectify the situation Randy texted that he was declining to finish the job and refused to do the interior. Then stopped all communication with us except for having someone in his office email to ask for more money! We sued Mountain Star Roofing and Randy Ponce and are still in litigation as he has not even shown up for the first two hearings! I should add that they also gooped tar all over our fairly new siding! And that they were slamming the shingles down on the roof so hard that it was extremely loud and made some of the sheetrock come down in our bedroom and kitchen which WE HAVE PICTURES AND VIDEO OF EVERYTHING! We are confident we will win this case fully very soon! We highly recommend you keep this company off of your property!

Long story, not so long. This company is a complete scam. They still have $600 of my money that…read morethey refuse return after I paid them for shingle repair. They claimed that they were working with the insurance even after the insurance clearly stated that the repair would cost less than the deductible. Please look elsewhere for quality work. If I had the time I would give you more information about this situation. Instead, I will simply state to STAY AWAY! This company stole my money and waisted my time. After months of back and forth with Mountain Star Roofing, I cut my losses and had the shingles repaired by another company in a week.

I am super happy that I called Jeff to come out and look at my roof after the recent rains. He was…read morevery responsive and came out same day as my phone call. We had a great conversation and he was very honest and upfront. Highly recommend!

A&M roofing is a top notch roofing company. If you need repairs or new roofing A&M is the one to…read morechoose. Great outstanding work for a great price. # 1 in the Sun city by a lot. One call dats all. A&M #1