Looking for a later Mercedes S Class, after rejecting first two because of high pressure sales and…read morepoor condition. Next on my list was Carworld Supermarket at Peterborough. After a non-pressured approach which allowed me 30 minutes to look over the car, and a price negation I bought the car from them. I asked for a wheel balance on front (they balance all 4) and completed their pre-delivery and I collected the car which despite 82,000 miles performed like new. After a few weeks the radio lost sound occasionally and then worked OK. Like most used warranties the Audio was excluded. I contacted Mercedes and a Merc specialist neither of which had a clue, so I thought that was that. I thought I would contact Carworld expecting the "Sorry we can't help". To my surprise the aftersales man said he thought as I don't use the car every day and then for only small journeys the battery might not be completely charged, could I do a good run and see if OK. Did that, radio worked for 30 miles then had no sound. Carworld after sales said can you bring it in which I did. After 3 hours work they had checked everything which was all OK. They then replaced the battery with a new expensive battery free off charge which cured the problem completely. WOW Until I retired 10 years ago I owned several garages and that level of service is exceptional. Salesmen get the customer - aftersales keep them! Well done Carworld keep it up! I have no connection with the company, no inducement to write this, if your looking for a deal and aftersales backup try them first.

This was the worst car dealership experience I've ever had. Don't trust these people - they're…read moreselling faulty cars. I visited the dealership on 28/04/25 and found an Audi A4 I liked. After being assured the car had been thoroughly inspected, both mechanically and electrically, I paid a £99 deposit, trusting their word. I did notice some scratches, but when I pointed them out, they said they couldn't do anything about it, which I accepted. However, when I returned for the car's delivery, I found the windscreen was cracked. Despite this, they insisted that this is how the car would be delivered, even though it's a £16,900 car. They pressured me to complete the payment and take the car, but I refused, saying I wanted my mechanic to inspect it first. When my mechanic arrived with an OBD scanner, he found the car had numerous serious issues. If I had taken the car as they pushed me to, I would have been in big trouble. The staff became extremely rude, including the manager, and brushed off my concerns, essentially telling me to "do whatever you want." I canceled the car and requested my deposit back. They claimed it was processed on 01/05/25, but as of today, 09/05/25, I still haven't received it. When I called today, they said it was only processed yesterday, which is a clear

I did not have the enough budget to buy a new car. So, I bought an old model from New Peterborough…read moreAuto. I must say that I got a good old car without repair or damage. The technician and marketing person's behaviour was really nice. I thank New Peterborough Auto for its honest service.

to say these are a dodgy car dealer is an understatement I was sold a dangerous car it would not…read morepass an mot as brakes failed was very alarming the 12 months mot I got with the car was not worth the paper it was written on many faults with car when I got it checked over by a proper mechanic I was told it was dangerous and to take it back I took it back but no refund in the process of court claim

This is defenitely one for rogue traders, my son purchased a peugeot 306 from this garage, 2 days…read morelater he had to pay £300 to have some work done, the mechanic who did the work has given my son a list of other problems with the car and also said the people my son bought the car from MUST have known the problems with it. Don't throw your money away, go to a reputable dealer. please email me if you have had any problems with new england motors as I am taking this further, my email is elaineslinger@hotmail.co.uk, thanks.

Steve was an absolute pleasure to deal with and made the whole process of selling my car the…read moreeasiest yet. A good price, quick collection and payment made straight into my account. Will definitely contact again when selling my next car.

I have just purchased a Renault Megane Cabriolet from this car sales garage,I bought it before…read moreviewing had already heard good reports about this company,paid deposit and then week later collected it and made final payment. Car was JUST as advertised. and all promised work/mot had been done,Would not hesitate to use again.Plenty of photos of car in advert showing TRUE state of the vehicle.GOOD service it is no wonder they have been trading for, to my knowledge at least 35years. Thank you, from Rosemary Peacock

My son brought a Mercedes CLA from them. Bad experience from the start, said they would service it…read moreand change the front and rear pads. Cancelled collection a week later at the last minute and it took another week. Never changed the front pads as promised. Soon after the car developed a charging fault which they had back to replace the alternator, but claimed it was a lose wire. It lasted about a week then faulted again and it took them a week of broken promises to collect the car. Eventually I had it replace locally for a cheap price and they haggled the refund and left me short by £15. The car then developed an oil leak. They had it a week and rather than repairing it properly, did a cheap, but so far effective repair. Then the seatbelt warning came on and I had it diagnosed to an open circuit and had the socket replaced and they refused to pay and are now ignoring me. Unfortunately for them I have 40 years in the motor trade and most of the time they just fob you off and come up with all sorts of comical excuses. Trust me, look elsewhere. Thankfully it's now running ok and it's out of warranty so I'll not have to contact them again. You have been warned!

Fengate Motors sold me a car recently. After hearing some very dodgy noises, I took the car to my…read morelocal garage. This was within 3 weeks of purchasing, only to be told that it "looks as though it's been sat in the sea for 2 years". The underneath is badly corroded, complete with large holes! These were most certainly there during the time this vehicle passed its MOT (3 months ago). How did it pass? No idea. I contacted the MOT company who said that they do not have records dating back that far. After looking through the MOT certicates, I found that the car had done 250 miles in 2 years! I immediately contacted Fengate Motors, expecting a pleasant response and a positive outcome...only to be told that I had been given a £95 discount, so what more did I want? The car was £1995, I paid £200 to have it delivered. There are many many other problems with the car, not just new brake pads and 2 new tyres required as was stated by the dealer. A full report has been sent to the dealer, along with several letters as advised by trading standards. Needless to say, I have not received a response. Although £2000 may not be a huge amount of money, I am a single, working mother of 3 (8 year old twins and a 2 year old). Being without a car is a nightmare for me and my children and means extremely early starts every morning, 2 buses and a long walk for me after the nursery drop. My advice.....DO NOT BUY FROM FENGATE MOTORS!!!! V