This was the worst car dealership experience I've ever had. Don't trust these people - they're…read moreselling faulty cars. I visited the dealership on 28/04/25 and found an Audi A4 I liked. After being assured the car had been thoroughly inspected, both mechanically and electrically, I paid a £99 deposit, trusting their word. I did notice some scratches, but when I pointed them out, they said they couldn't do anything about it, which I accepted. However, when I returned for the car's delivery, I found the windscreen was cracked. Despite this, they insisted that this is how the car would be delivered, even though it's a £16,900 car. They pressured me to complete the payment and take the car, but I refused, saying I wanted my mechanic to inspect it first. When my mechanic arrived with an OBD scanner, he found the car had numerous serious issues. If I had taken the car as they pushed me to, I would have been in big trouble. The staff became extremely rude, including the manager, and brushed off my concerns, essentially telling me to "do whatever you want." I canceled the car and requested my deposit back. They claimed it was processed on 01/05/25, but as of today, 09/05/25, I still haven't received it. When I called today, they said it was only processed yesterday, which is a clear

Never ever go to these people con merchants from start to finish. They sell cars that are not going…read moreto last the attitude of some members of staff is unbelievable. I paid for an 18 plate car 2 short months later while driving down a busy road the steering rack failed so I went back to the showroom was met with well that's nothing to do with us but after making sure all in the showroom where made aware of my frustration it was decided that I could go to there repair centre. 2 months after the cars return another major fault this time total transmission failure and after a trip to a ford garage for an inspection I was met with a long list of faults that had come with the car Again another rant in the showroom and again nothing to to with us (also as I said you lot are untrustworthy a arrogant member of staff well that's your opinion) it was another call to the service Department. The service Department manager has decided nothing we can do so unfortunately it looks like battle will commence to get theses cowboys out in the open and exposed as the fraudsters they are . So if you do go to car world you will be putting your cash and health at risk so be warned.

I did not have the enough budget to buy a new car. So, I bought an old model from New Peterborough…read moreAuto. I must say that I got a good old car without repair or damage. The technician and marketing person's behaviour was really nice. I thank New Peterborough Auto for its honest service.

to say these are a dodgy car dealer is an understatement I was sold a dangerous car it would not…read morepass an mot as brakes failed was very alarming the 12 months mot I got with the car was not worth the paper it was written on many faults with car when I got it checked over by a proper mechanic I was told it was dangerous and to take it back I took it back but no refund in the process of court claim

This is defenitely one for rogue traders, my son purchased a peugeot 306 from this garage, 2 days…read morelater he had to pay £300 to have some work done, the mechanic who did the work has given my son a list of other problems with the car and also said the people my son bought the car from MUST have known the problems with it. Don't throw your money away, go to a reputable dealer. please email me if you have had any problems with new england motors as I am taking this further, my email is elaineslinger@hotmail.co.uk, thanks.

Steve was an absolute pleasure to deal with and made the whole process of selling my car the…read moreeasiest yet. A good price, quick collection and payment made straight into my account. Will definitely contact again when selling my next car.

I have just purchased a Renault Megane Cabriolet from this car sales garage,I bought it before…read moreviewing had already heard good reports about this company,paid deposit and then week later collected it and made final payment. Car was JUST as advertised. and all promised work/mot had been done,Would not hesitate to use again.Plenty of photos of car in advert showing TRUE state of the vehicle.GOOD service it is no wonder they have been trading for, to my knowledge at least 35years. Thank you, from Rosemary Peacock

My son brought a Mercedes CLA from them. Bad experience from the start, said they would service it…read moreand change the front and rear pads. Cancelled collection a week later at the last minute and it took another week. Never changed the front pads as promised. Soon after the car developed a charging fault which they had back to replace the alternator, but claimed it was a lose wire. It lasted about a week then faulted again and it took them a week of broken promises to collect the car. Eventually I had it replace locally for a cheap price and they haggled the refund and left me short by £15. The car then developed an oil leak. They had it a week and rather than repairing it properly, did a cheap, but so far effective repair. Then the seatbelt warning came on and I had it diagnosed to an open circuit and had the socket replaced and they refused to pay and are now ignoring me. Unfortunately for them I have 40 years in the motor trade and most of the time they just fob you off and come up with all sorts of comical excuses. Trust me, look elsewhere. Thankfully it's now running ok and it's out of warranty so I'll not have to contact them again. You have been warned!

Fengate Motors sold me a car recently. After hearing some very dodgy noises, I took the car to my…read morelocal garage. This was within 3 weeks of purchasing, only to be told that it "looks as though it's been sat in the sea for 2 years". The underneath is badly corroded, complete with large holes! These were most certainly there during the time this vehicle passed its MOT (3 months ago). How did it pass? No idea. I contacted the MOT company who said that they do not have records dating back that far. After looking through the MOT certicates, I found that the car had done 250 miles in 2 years! I immediately contacted Fengate Motors, expecting a pleasant response and a positive outcome...only to be told that I had been given a £95 discount, so what more did I want? The car was £1995, I paid £200 to have it delivered. There are many many other problems with the car, not just new brake pads and 2 new tyres required as was stated by the dealer. A full report has been sent to the dealer, along with several letters as advised by trading standards. Needless to say, I have not received a response. Although £2000 may not be a huge amount of money, I am a single, working mother of 3 (8 year old twins and a 2 year old). Being without a car is a nightmare for me and my children and means extremely early starts every morning, 2 buses and a long walk for me after the nursery drop. My advice.....DO NOT BUY FROM FENGATE MOTORS!!!! V