I have just purchased a Renault Megane Cabriolet from this car sales garage,I bought it before…read moreviewing had already heard good reports about this company,paid deposit and then week later collected it and made final payment. Car was JUST as advertised. and all promised work/mot had been done,Would not hesitate to use again.Plenty of photos of car in advert showing TRUE state of the vehicle.GOOD service it is no wonder they have been trading for, to my knowledge at least 35years. Thank you, from Rosemary Peacock

S and G car Sales. Absolutely fantastic, they were very helpful to my husband and I when we went to…read morelook at a car in January 2017. They bent over backwards to make sure we were happy with the vehicle and were very supportive throughout the process. I would highly recommend this team if you don't know much about cars and want honest trading. Many thanks to all the team, particularly Jamie and Lee. Sian and Pete

I would never, in a million years, recommend this company to anyone. We paid almost £5000 for our…read morecar and within less than a week the warning light came on. They were rude and unhelpful and very grudgingly, after many phone calls, agreed to look at the car, even though it was well within the 3 month warranty which came with its purchase. This involved borrowing my parents car as the garage is based miles and miles away from us. They said they had looked at the EGR valve and cleaned it. Less than two weeks after this the light came on again. Same problem. Also, the gear stick didn't feel right but they only oiled it. A day before we had had it for six months, after waiting in hospital all day for my elderly, 81 year old father to have his leg amputated, at almost midnight the car made awful grinding noises on the way to my parents home. This garage flatly refused to help us, saying the only way they could was if we could get it all the way to Ely. They have no tow truck and expected us to pay someone or drag it ourselves almost 60 miles, (as it was stranded at my parents house), to them to look at. They must have known this was impossible for us. We had to let a local garage look at it and the gear box, fly wheel and clutch needed replacing. Almost £1700. I have taken it for it's MOT for the first time since owning it today and it failed. Almost £500 to get it through. It has been a complete nightmare. We feel that the gear box should have been picked up on way before any sale was made. I had already explained that we'd had to ask for the money to buy a car from my elderly parents as we are in no position to pay for a car, and again had to ask my parents for the £1700 for the gear box, fly wheel and clutch replacement while my Dad was in hospital. This company showed absolutely no kindness whatsoever and it has left a very sour taste in my mouth that anyone could be so uncaring, especially when I think of the salesman shaking my then 11 year old son's hand and telling him to enjoy the car!! It is a mistake that we will never, ever make again. As for the star rating I had to choose one, but there isn't a low enough rating that I can put on!!

We decided just before the second lockdown to buy a new car. We didn't hesitate to contact…read moreNewmarket Motor Co as we had bought our last 2 cars through them. The service we have received has always been excellent and this time was no different. We asked for quite specific things : Panoramic sun roof etc and very requirement was met. We couldn't visit the showroom but they were able to send lots of pictures and answer all of our questions. The whole process was excellent and we are very happy with our new car. They sent a driver to pick up one of our cars as it was off the road and the whole process was much easier than we had predicted. Would not hesitate to recommend them to anyone and our daughter and son-in-law have bought several cars through the same positive results.

After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds.6 months ago,a…read morestressless experience,(Thanks Ian Charlesworth.)However recently the car started juddering,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem.Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts.AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them. Peter

I had my first contact with Donalds this week, preferring to drive all the way from Cambridge to…read moreget the clutch fixed on my Mazda 6 than to take it to the rubbish main dealer in Cambridge I bought it from. I was really happy with the work they did, they did a couple of reacall jobs for free at the same time. They finished ahead of schedule, saving me a lot of time and stress. The car was washed and hoovered too. I'll certainly go there again and would happily recommend them to any other Mazda-owning Qypers. The service reception staff were particularly good. The only downside was the coffee facilities, which looked unappetisingI'm always grab a free coffee whenever I can, but I couldn't deduct a star for this.