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    Don Valenzuela's Autobody

    4.9 (129 reviews)
    Closed 7:30 am - 5:00 pm
    Updated 2 months ago

    Services - Don Valenzuela's Autobody

    Bumper repair

    Collision repair

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    Don Valenzuela's Autobody Photos

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    Recommended Reviews - Don Valenzuela's Autobody

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    Reviews With Photos

    My scratches to my trunk/hatch
    Roz C.

    Don is amazing. I stopped by to get a quick estimate on some minor scratches that took place when automatic garage door came down in my SUV trunk while open. I was devastated. Don is a super busy man. But he made time to personally come out to my car and inspect himself. He fixed it for me for no charge. We had one of the best conversations about "life" that I haven't had in years. He gave some snacks to my son who was in his car seat. He's just an amazing person. The paintings he has on display the the lobby were all done by him. He's a fabulous artist. I would recommend him to anyone! A super positive being.

    Thank you, Don, for repairing my car AND priming my Arkham Knight armor!!
    Saemlinh I.

    Don and Roseanne are fantastic people. They go the extra mile to make sure we customers are well informed and appreciated. I feel he and his team surpass the factory work from the manufacturer, and you'd never notice that a homeless person decided to jump into your car from the center median for kicks. (Hmm, tons of double entendres here?!) Besides that incident, Don has repaired my sideswiped Maxima, and my wife's rear-ended 35 year anniversary Skyline Edition G37 with one-of-a-kind paint. His work is amazing, and the other "preferred" shops could not get CLOSE to his quality of work. (Please refer to the poorly photographed pictures.) I urge all of you to ignore the shops your insurance recommends (I'd state the two shops locally within the network, but Yelp would ban my review) and have Don do the work while your insurance flips the bill (minus deductible, of course!)

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    28 days ago

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    1 month ago

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    1 month ago

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    2 months ago

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    7 months ago

    Fantastic Customer Service! Kind, helpful Staff! Time efficient and quality work. Highly recommend.

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    3 months ago

    Don Valenzuela Autobody did a superb job at fixing the body damage on my wife's Camry at an amazing price. They are Highly recommended!

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    8 months ago

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    7 months ago

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    3 years ago

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    2 years ago

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    1 year ago

    Great people here. Quality work! I wouldn't go anywhere else! Highly recommend to anyone looking for quality and trustworthy work.

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    1 year ago

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    2 years ago

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    2 years ago

    Don is the absolute best! My truck was T-Boned while parked and Don took amazing care of my vehicle and had it perfect when I picked it up.

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    2 years ago

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    4 years ago

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    3 years ago

    This is a body shop you can trust. They go above and beyond to make your vehicle as good as new.

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    9 years ago

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    3 years ago

    Highly recommended! Don does quality work, is honest, and is a good person to do business with.

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    2 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    3 years ago

    Don has repaired several cars for us. His work is perfection. I could not recommend more highly!!

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    6 years ago

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    Page 1 of 4

    Ask the Community - Don Valenzuela's Autobody

    Review Highlights - Don Valenzuela's Autobody

    I don't normally write reviews, but I wanted to give 5 stars to this autobody shop and all of the staff there (including Jake the dog).

    Mentioned in 8 reviews

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    Caliber Collision - these markings were supposed to be removed before retuning my vehicle but they did not remove them as you can see

    Caliber Collision

    (77 reviews)

    My vehicle was recommended here by an insurance company who's driver rear ended me my vehicle was…read morenever taken apart or diagnosed at all but Amber stated to the company that the issues to my vehicle were not related to my accident. She sent a email containing estimates and notes stating to the insurance these exact issues she deemed were not related to the accident for example the abs and traction light had illuminated after being rear ended. when I called and inquired she denied everything regardless of emailed documentation when I told them I will pick up my vehicle it was returned with more my miles on it then when it was first dropped off It had 154,620 upon pick up it had 154,624 the truck still contained marks all over the from their inspection. The experience I had with this body shop was very unprofessional if a vehicle is sitting in the body shop and has not been taken apart or sent out anywhere how is it retuned with more miles then it had when it was towed to the shop but also how can you send emails claiming things are not related when you never sent the truck anywhere to be diagnosed the vehicle was dropped off 3/25/2026 at 8:00am I picked up the vehicle 3/26/2026 3:50 pm with my truck containing 4 extra miles on it how does that occur if a truck was just sitting at a shop and never went anywhere that's very suspicious activity if the vehicle never moved outside the shop

    My daughter, who is on my insurance was directed to this shop by the at fault carriers. We are…read moreonly in the initial stages of dealing with this shop but so far employee communication with my daughter has been poor. Since she was overwhelmed by her encounter with them, I decided to call the shop myself. Upon speaking to two different employees I found the first conversation to be borderline incoherent which required me to ask the employee to stop speaking so quickly and to explain the contradictory statements she was making. The second employee, ( Amber) while more articulate, peppered statements at me with an almost adamant refusal to let me get a word or question in edgewise. Yes. I was finally able to by interrupting and repeating myself over and over. Personally, I find it highly irrational to sabotage what appears to be a relatively decent shop ( according to the reviews) with such bad customer service. Some points to remember: 1. Greeting customers by telling them they are probably at the wrong shop ( in site of the fact that they are at the shop the insurance carrier sent them to ) and speaking in a belittling tone to customers for not knowing the correct terminology is not a good start and shows an ineptitude in appropriate communication skills. ( yes I am talking to you dark haired lady) 2. People who are seeking services from an automotive shop do not understand the workings of your shop so as to not need more than a peppering of facts or outright incoherence. You need to slow down and effectively communicate whether or not you're in a hurry or are so bored with your employment that you just want to get through explanations quickly. ( just conjecture here.. but why exactly were you so rude? ) Breathe. Take time to not only speak. Listen. Watch your tone. No one likes to be spoken down to. Anything else comes off as overbearing, rude, and quite honestly somewhat suspect. 3. As someone who works with an at fault insurance carrier, be mindful that the person in front of you is already overwhelmed and may be experiencing processing difficulties due to the accident. There is no need to overwhelm them more than they already are. Remember, they are the victim here and probably don't want to have to talk to you about an estimate any more than you do. 4. Additionally, pressuring my daughter to sign papers by just giving her the last one to sign and " telling" her what is on the other pages after she has asked to see them all is unacceptable... ( anyone see a red flag here? ) Yes. You eventually let her see them. But seriously. What was up with that? I write this in the sincere hope that this shop will up their game and that this initial contact with them will not be indicative of the work they will do on our car. Come on... earn some stars. Update on customer service. After my experience I reached out to the local and home office via email to clarify that for obvious reasons I was not interested in being bulldozed once again on the phone. Feeling that communicating via email would be a more efficient way to secure bilateral rather than unilateral communication, I had hoped that this company would respond accordingly instead of continuing to call me and outnumber my daughter by having the rude employees present when the manager ( Daniel) brought up the subject when my daughter went to pick up the car. To once again clarify. I am willing to communicate about this issue via email and email alone. Amber, after info dumping on me even when I repeatedly attempted to ask for clarification ( I had to say the same word over and over even while you continued to rattle on) and then informing me that you told Stephanie all this, ( after I had just witnessed how difficult you made comprehension due to your speed) and then your shop calling me twice ( after I had emailed you that I was not going to give you the opportunity to talk over me again) is it any wonder that I didn't return your call? To be heard, you need to listen as well. Why don't you just chew on that awhile? I believe that the rude women at this shop owe both my daughter an apology . My daughter should not have been made to feel bad ( verge of tears) when she was already overwhelmed and in pain after the accident. Is this the kind of customer service that you are so proud of? Your shop could have and should have done much better. Kimberly

    Don Valenzuela's Autobody - bodyshops - Updated May 2026

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