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    Don Roberto Jewelers

    4.7 (22 reviews)
    Closed 10:30 am - 6:30 pm

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    4 months ago

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    Don R.

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    10 months ago

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    Don R.

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    1 year ago

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    Don R.

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    1 year ago

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    Don R.

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    2 years ago

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    2 years ago

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    Don R.

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    2 years ago

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    Don R.

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    2 years ago

    Great customer service, would definitely recommend and will come back again. Very helpful

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    Don R.

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    2 years ago

    The service is great I recommend coming to Don Roberto's for jewelry and ear piercings. :)

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    Don R.

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    4 years ago

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    Don Roberto J.

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    2 years ago

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    Don R.

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    2 years ago

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    Don R.

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    2 years ago

    Came in to buy my mom earrings for Mother's Day! Everyone was extremely helpful and left with a good purchase!

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    Don R.

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    2 years ago

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    4 years ago

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    Don Roberto J.

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    5 years ago

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    Don Roberto J.

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    4 years ago

    Great Saft great place good timehelp ne find what i needed clean environment friendly area

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    Don Roberto J.

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    5 years ago

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    4 years ago

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    Don Roberto J.

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    4 years ago

    Was recently at the paramount location the staff is very lovely and friendly,will be going again.

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    Review Highlights - Don Roberto Jewelers

    Customer service is great a sell person by the name of Laura offered me the help!

    Mentioned in 4 reviews

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    I was referred by Laco Watch in Germany after purchasing a Flieger watch direct from them. I chose…read moreNick at Watch Works in Cerritos who is an authorized dealer for Laco. Nick accommodated me by doing a warranty regulation on the watch to correct the negative deviation (runs slow). He did not have to do that as Laco has no service centers in the US. But since he was an Authorized Dealer he took care of me. He did an excellent job of regulating my watch. Very happy and a loyal customer going forward. This is what I sent to Laco Headquarters in Germany: "Hello Marcus, I would like to let you know that Nick at Watch Works in Cerritos California was able to regulate my watch accurately at about +2-5 S/D as it should. Very happy with the result. I hope you take care of Nick as he is a valuable asset here in Southern California who cares about his customers. Thank you for referring me to an AD for warranty resolution."

    I was referred to Watch Works from some very helpful young ladies in Cerritos Mall when I learned…read moremy jeweler in Cerritos Mall was no longer there. I was greeted by Raffie, who took one look at my watch and said he can replace the battery right now. No sending out for repair and waiting 2 to 3 or 4 weeks. How cool is that? While I waited, I looked at their jewelry and watches and saw quite a nice variety. I wasn't looking for a a fourth watch that night but now I know where to go when I'm ready for one, and especially to keep my watch running smoothly. He was also very helpful in showing me their jewelry for something specific I had been looking for. So all in all service was excellent and the, price of the battery replacement was very reasonable. I immediately added them to my contact list. So if you need a watch or your watch repaired, or some jewelry check 'em out.

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    Montoya Watch Service Center

    Montoya Watch Service Center

    5.0(50 reviews)
    1.6 mi

    Mr. Jorge Montoya is truly an artisan of his watchmaker craft. He is a watchmaker who is highly…read moreskilled, qualified, and passionate about the work that he does. I first contacted Mr. Montoya to inquire about having my 2004 Rolex Submariner 16610LV serviced. I had just purchased it, and it had not been serviced in its 22 years of life. The winding was gritty and rough, the date changed later than expected, and it was running at least 16 seconds fast per day. Mr. Montoya explained in detail what he was going to do, what the service entailed, and that another estimate would be provided if parts needed to be replaced. Mr. Montoya then provided photos and videos of the timepiece during various stages of service, and the issues found with my watch. Mr. Montoya explained everything in detail and provided a fair and reasonable price. He also provided a quick estimate of the turnaround time to get my watch back to me. When I went to pickup my watch, Mr. Montoya explained the repairs and services completed again. In addition, he gave me additional photos and videos taken during the repair and explained what was being shown and done in each one. I highly recommend Mr. Montoya and the MWSC if you want an honest and highly skilled watchmaker that you can trust. He was transparent and thorough through each step of the process, which made me feel comfortable knowing my watch was in good hands. He has tons of experience and is specialized in Rolex timepieces that are 2010 and older. He also has performed a lot of work on other brands such as Patek and Omega. I 100% will be going back to Mr. Montoya when it comes time to service my Submariner and other timepieces.

    I own an eighty five year old Rolex bubbleback. it stopped running five years ago. I tried to find…read moresomeone to repair it but no one would even look at it either because they didn't have the expertise or access to parts. Then I found out about Mr. Montoya. I live out of state but he agreed to look at it. He then agreed to service and repair the watch for a very reasonable price. After a month I got the watch back. Jorge did an amazing job. Not only does the watch run well, but it looks amazing. I was somewhat hesitant to undertake this via the internet, but I could not be happier with the results. Mr Montoya has all the experience and expertise to undertake what was a difficult job. I would highly recommend him.

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    Fast Fix Jewelry and Watch Repairs

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    4.0(151 reviews)
    4.1 mi
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    Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

    I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

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    Don Roberto Jewelers - jewelry - Updated May 2026

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