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    Don Larson Cello Teacher

    5.0 (1 review)
    Closed • 9:00 am - 8:00 pm

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    7 months ago

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    Prosser Piano & Organ

    Prosser Piano & Organ

    5.0(12 reviews)
    0.6 mi
    •$$$$

    The Gold Standard in Customer Service…read more This is a phrase I rarely use. I reserve it for the precious few businesses that place my needs and interest first in the way they work with me. Both times I bought digital pianos from Prosser, they responded to all my concerns and then delivered and set up my new pianos for free. The first piano I bought still works perfectly after 5 years and I play my weekly piano lessons on it in my piano teacher's studio. The 2nd piano had a malfunction after 2+ years, 1 key stopped working. Kawai, the mfr., made mistakes in processing the replacement parts order, causing unnecessary delay. Then, they sent new parts causing the problem to escalate...now 2 keys don't work. The repairman is a cracker jack with 30 years' experience in his niche, so we know it's bad parts, nothing else. No one ever expected this from a mfr. that has been top rated for years. Prosser could have left me on my own to deal with the issue, and other dealers would have, but Prosser stood by me fully. They gathered the facts and pressed Kawai to special handle my case. They also gave me a loaner piano so I don't lose practice time due to all the delays in getting my piano back to working correctly. They got Kawai to commit to call me to apologize, which as of this writing has not yet happened. Prosser will be my supplier for life. When I called their General Manager to thank him, he explained in simple words their operating philosophy. They are not going to let a customer have a bad experience, period. I, for my part, can never trust Kawai again. I'm not even sure that when my piano is back to me working, that it won't have some other problem in the near future. So when I need my next piano, I'm back to Roland, purchased from Prosser. Both pianos are engineered brilliantly. But my Roland piano never broke down!!! Are you new to buying a piano? Prosser will work with you to make it a pleasure. Not to worry, go ahead with it when you're ready.

    Highly recommend coming here for piano shopping. I'm a complete beginner and wanted to purchase an…read moreentry level digital piano. Rich was super helpful in introducing different kinds of piano at different price ranges. I eventually decided on a Roland digital piano and am extremely pleased at the whole experience. The delivery (extra $100) was smooth, and Rich installed the piano as well. Definitely would come back when I decide to upgrade one day! They also offer one-on-one piano lessons. You can have 10% off per class for the first year if you purchase a piano from them.

    Silesia Guitars - My 12-string Alvarez Yairi with custom carved bone nut and saddle by Dagna.  Perfect action and intonation. So fun to play!

    Silesia Guitars

    4.6(18 reviews)
    1.5 mi

    I tried my best to set up my newest guitar. I've done it countless times before but I just couldn't…read moreget this one dialed in. I decided to try this place. I didn't want to take it to Guitar Center because they are hit and miss. I didn't want to take it to Mike Lull because although amazing, they are expensive. After holding my guitar for 10 seconds she assessed the problem being with the nut slots. She said it would take 2-3 weeks for the complete set-up. She only works 3 days a week but I figured I would let her have it. Three weeks later, I have the guitar. Action is incredible. Intonation is spot on. Just perfect job

    I have a Gibson Studio LP that I wanted to have some upgrade work done on. The circuit board kept…read moreshortening out the connection to the amp. I decided to hardwire the guitar. I took to Dagna who works across the street from me.. Convenient yes!! Plus I have a friend who highly recommended her. After conversing with her about ways to improve the guitar... She recommended we hard wire the guitar, replace the nut with bone and a roller bridge. It took 3 weeks, but it was all worth it. The tonal quality was vastly better.. The guitar sounded so much crisper and seem to have more depth to the sound. I was thrilled with the overall experience and her knowledge and craftsmenship of the work done. My guitar now has a second home!

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    Acoustic bridge replacement

    Don Larson Cello Teacher - theater - Updated October 2026

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