Great doctors and helpful staff Be very patient when getting…read moreyour refills.

I have been a patient here for about two years for cancer pain and back pain management. Dr. Irfan…read moreAli is the Dr. I see here now after a Dr. left. He is very considerate and easy to talk with. He gave me a steroid injection for hip bursitis that helped so much. I have had no problem getting refills. I would highly recommend them. The staff is also very nice and considerate.

Update to my previous review: Due to my insurance, it took…read morealmost 24 months to qualify. I can say that the staff was patient, helpful and insightful. The wait was worth it as the surgery cost me very little out of pocket. Throughout the process, the staff could not have been better. When the day of surgery finally arrived, I felt calm, educated and prepared. Dr. Castro is a surgeon master. I was up walking within hours and sitting in a movie theater the next day. Since starting my adventure I have lost 56 lbs, 23 of which was within the first 14 days of post op. I am well on my way towards my goal of 85 total pounds. Thank you DFW Bariatric, Dr. Castro and the staff for your fine, professional services.

DON'T EVEN WASTE YOUR TIME!…read more I could not even get past the initial Consultation phase that started in June 2022 (it is now late August 2022) for the following reasons: 1). Initial paperwork was claimed to have not been received; Completed for a 2nd time but had to reschedule 2). TWO (2) appointments for the initial consultation was rescheduled and cancelled 3). I paid the consultation fee over the phone after my insurance was verified. I was contacted by "Janet" 1 week later and told: "You need to pay an additional $180 because I misquoted you the consultation fee" 4). 24 Hours before the 3rd consultation attempt, I was contacted and told that my original insurance had expired and that I needed to provide them with my new insurance. I stated I would call back in 45 - 1hour as I was at work going into a meeting. I called back in 20 minutes instead with my new insurance provided by my NEW EMPLOYER 3 TIMES AND LEFT MESSAGES EACH TIME FOR A CALL BACK - CALL BACK NEVER HAPPENED! NOTE: During my leaving messages, my appointment was cancelled and rescheduled within this time frame via TEXT MESSAGE 4). Day of my appointment (today @ 2:00pm), I am sitting in the virtual consultation waiting for Dr. Kukreja. At 2:15pm I received a TEXT MESSAGE FROM JANET asking to call the office. Janet (very aloof as always) stated that my appointment has been cancelled because of the expired insurance. I told her that I have new insurance through my new employe but I was very taken aback by sitting in the virtual room waiting for 15 minutes for the Consultation that I already paid for. I also explained to her that all she needs to do is check the office voicemail and she could then verify that I left 3 message. Janet stated (in her usual, could careless, ALOOF tone) that she "had no knowledge of the voice messages" and continued to ask for my new insurance information. Ultimately, I spent an additional 10 minutes asking Janet: "Why should I continue with the service if this is how a potential patient is treated during the consultation phase? What would change once I am a new patient? Janet's answer to me was to again ask me for my new insurance information; I just terminated the call; I refuse to throw away my hard earned money nor insurance to such a poorly ran from office. Absolutely NOT

Very unprofessional and rude. I told the doctor I was on GLP-1 and asked to reschedule my surgery -…read morebecause you should be off it for multiple weeks before you have any surgery. Although I had already paid in full, they refused to just postpone my surgery for a week or two so I could get off of them fully, and instead told me "I would be fine" very dangerous and unprofessional scary.. They told me to take my business elsewhere. The anesthesiologist (who is the doctor's wife) was especially rude.

On 12/15/25, Dr. Bogdan performed my facelift, neck lift, and an under-eye fat transfer. I expected…read moregood results, but the outcome truly exceeded my expectations. The improvement in my face and neck is amazing, and I couldn't be happier with how natural everything looks. Dr. Bogdan did an incredible job, and I'm so grateful for the care and skill that went into my results.

What a great experience this was. I've actually go to the BSW in downtown FTW for my Lung Condition…read morebut this location in Grapevine takes care to another level in my case. My Dr. Jeffrey Moffett was doing a Arthroscopic knee surgery to repair torn meniscus in right knee. Once we arrived we went to registration desk located very close to entrance was escorted by James a volunteer an entertained while navigating the hallways once there the nurse was ready to take me to prep, after getting all the prep work done they rolled me back gave me a nice sleep and I woke up repaired. The nurses were all very kind and the Anesthesiologist really did a great job in explanation. Today I'm feeling like a new man and walking without any ain whatsoever. Thank you all for making it so easy for me.

The staff is great and takes care of you, when you are admitted, but make sure you get all your…read moremedical records upon discharge! I left 2 messages for the records dept., BEGGING THEM to call me and they never did. I emailed the executives and little did they care! Have not heard back from anyone and need to know if a carotid ultrasound was done for my mom. No one cares or they don't have enough employees, or worse - NO ONE bothers to return voice messages! Be warned, make sure you leave with EVERY medical record/test, or you will never hear from anyone from this hospital again. Unless it is to get their money!!!!!

I came here on 05.05.25 for foot surgery. It was Cinco de Mayo and I was here to be sedated early,…read morethis year under the supervision of medically trained professionals for a change. The registration lady was very professional and had a sense of humor, even at 5:30 AM. I wish I could remember the names of more of the staff - nurses Anthony and Merry were friendly and reassuring, as was everyone else I came into contact with. I don't want to be a repeat customer at hospitals, but this would be one to come back to if the need arose. Excellent experience all around.

These people are fucking scammers they will harass you constantly for payments. I was admitted for…read moreDKA back in March and they're still calling me constantly. They're still begging for money. I just paid $114 the other day and they're still emailing me wanting more money this time they want $1000 out of a $64,000 bill. Do not go here unless you wanna be constantly harassed emailed and called every other day by the scammers. This is why I go to Baylor Scott and White in Grapevine. They don't do this shit. They actually have respect for their patients. These people don't.

Dr. Cason took amazing care of my daughter. He was reassuring and extremely competent. My daughter…read morehas the nose of her dreams and I would definitely go to him if there's anything cosmetic I needed done!

I highly recommend Dr Cason to anyone looking to have quality cosmetic surgery. I am appreciative,…read morethankful and very pleased with the work that he did on my lower face and neck. Dr. Cason is highly skilled, professional, knowledgeable, attentive and thorough and his staff was welcoming, friendly, and responsive. He gave me realistic expectations and timelines and addressed my concerns about my skin type. He took meticulous care of me before, during and after surgery. His workmanship was impeccable, and I am thrilled with the results. It has been a pleasure to work with Dr. Cason and his team.

I recently had a new patient consultation with Dr. Rai. Overall, I was very impressed with his…read morebedside manner. Unfortunately, his office does not prescribe pain medication. I'm by no means a drug seeker, but have been on a drug that has worked with me for the past decade. Dr. Rai was very professional and honest about his inability to help me switch from my current pain management provider and have him continue my medication. He did make sure that my co-pay was refunded before I left the office. While, he could not help me, I do have respect for him since he was straightforward and honest. I do wish they would be more upfront about their practice's inability to prescribe controlled pain medication so that others know ahead of time.

Be careful with Dr.Rai. I wasnt thrilled when he started wanting to treat things I didn't come…read morethere for. I was sent there by Ortho to be treated for 1 thing. Take care of that before going off on something else unrelated. I have a much better doctor now. My fiancée was stuck being sent to him. Because my doctor was having surgery. He had an even more terrible experience. I can't say anything about the other doctors in this practice. But this one has NO beside manner. He even called my fiancée and the ER doctor liars. I would say Dr.Rai was having a bad day. But it was to many days.

My first visit was good so far Dr. Taylor was nice and took the time to explain things, i was…read moreactually so disappointed at this other practice that if i would of had the same experience I would of just cry my life out i was so desperate to find an actual Dr. and practice that would actually care for me as a person, that I literally prayed and prayed so much. Till the day of my appointment, i have really bad anxiety but they made feel comfortable and are working with my needs which is great for me i go back for surgery in a couple of days first time ever having oral surgery and im not going to lie im sooooo scared but if he brings me back healed and alive from it with no complications i will be the most thankful person in earth and i will absolutely recommend him to everyone i know and of course social media

I love this place for my wisdom teeth! It was a completely smooth process and I healed literally…read morewithin about 3 days. I would recommend!

This practice is terrible. I would highly encourage anybody to go elsewhere. There care about…read morenothing but money. They are not inclusive of the spouse and may zero accommodations for you to see or support your spouse. The communication is terrible and they did not even explain to my wife the medication she was supposed to use, which resulted in her almost taking blood thinners long after she was supposed to stop. She had complications with retaining water and they won't explore other options, but merely drain her three times a week. Texas is a large state with very qualified professionals, just go elsewhere, you will be thankful you did. This place was an awful experience and I would never recommend it.

I was told I could visit my wife post-op as long as it was before 9 pm, and that someone would call…read morearound 7:30 to go over discharge information. Nobody ever called, so I headed up to visit my wife. I got here at 8 pm. Nobody in the lobby. The doors are locked. The phone goes straight to a recording. Even pressing the urgent but not an emergency option sends you to voicemail (that says they check it twice a day). Knocking did nothing. It took me 45 minutes to get here only to be locked out with no way of contacting anyone inside, waiting around for over half an hour outside, and then another 45 minutes heading back home. So in the end, after her surgery, I wasn't even able to check on my wife and see how she is doing. Absolutely ridiculous.

We were referred to this practice. We were not told an estimated cost ahead of time. We were told…read moreour insurance was covered here. We were told our son has a mild case that may resolve on it's own but we should consider seeing them every two weeks and him wearing a brace they would provide. Upon trying their suggestion, we realized our son would be traumatized and we decided to not move forward. 4 months later we got a surprise bill of $450 and another for $160. On calling they explained they don't need to disclose anything and looking back 5 months of visits, we would be thousands of dollars of surprise bills coming our way months later. Their reasoning is: we don't make the price this is what insurance deductibles are. Complete blame shift and lack of morals here. I do believe they have decent doctors, but not decent procedures in place. If it isn't illegal, it sure should be. Please do your homework and attempt to get answers up front.

Kiddo had his first broken bone and they got us in right after calling. The location is easy to…read moreaccess. We checked in, had minimal wait time, and extremely friendly, thorough, and efficient service. The staff is knowledgeable and caring and great with kids. Definitely recommend!