customer service was average but the pizza was pretty damn good...experts in gourmet pizza that's…read morefor sure...little expensive but worth it

Always good!.Always fresh! Always exactly the same! Staff is friendly and great at what they do! My…read morego to for pizza in Nanaimo!

I just noticed this place driving to work a few times and decided to give it a try instead of the…read moreusual chain pizza places. Wow I'm glad I did! It's was really great! TONs of cheese, great ingredients, and the delivery driver was super nice as well. Pizza was delivered on time and still steaming hot. I guess there has been a location in south Nanaimo for a while? Maybe that's why I hadn't hear of Pizza Mia before. But it's great to have this place close to home. We will def order from again. I'll attach a few pics of a meat lovers pizza. And their hot wings, which come breaded.

I originally wanted to get spaghetti, but decided on a pizza. The staff was great. I usually get…read morepizza hut but tried Pizaa Mia and it's amazing. Love your pizza. Give it a try. You won't regret it. Amazing, amazing, amazing. TF

Pretty good pizza with an interesting range of standard offerings in addition to custom pizzas.read more

Very happy with the pizza here and am new to the island. Consistent, friendly, and pretty quick…read more Tiny and unassuming looking place but it's my go to now.

11/10 If I could…read moremarry a pizza it would be this pizza. The hype is real. Vibes on point. Staff there is knowledgeable and friendly. We ordered the Potato pizza sub Rose. Freaking phenomenal. Died and went to pizza heaven. We will be back for more.

Best pizza in Nanaimo by far. Come check it out. Great people. Great food…read more The area is under construction but it is worth the walk. Only about 200 feet outside of the construction.

We ordered takeout pizza and they were delicious. The portions were generous, and the leftovers…read morewere great the next day.

I had scouted out this place and it didn't disappoint. We didn't have a reservation but got lucky…read moresince a table was just being cleared. Absolutely delicious beet and greens salad, perfectly baked pizza, and friendly service.

Love the remodel! Great staff and superb food…read more A great little local neighborhood restaurant!!

I ordered from here a few nights ago and it was possibly the worst pizza I've ever eaten. The Crust…read moreWas thin on one side and thick on the other. All the toppings were piled up in the middle there was nothing near the edges. First and last time I'll ever order from there. So I forgot I had tried this place and ordered two small thin crust. The meat was so over cooked it was like eating gravel. Never again. This was first week of May 24.

We had a large 1/2 and 1/2. It was awesome. Great crust, lots of toppings and cooked to the right…read morelevel of melted cheese. Crust was a highlight not doughy and the right level of crisp. Super friendly staff as well!

We had one of their large pepperoni pizzas with sausage. They bury the pepperoni under the cheese…read moreso it doesn't get crispy it's just not cooked. They should put all the toppings on top of the cheese to get a crispier taste. People are nice though! Not a fan unfortunately.

We've been to MOD here and in Washington State many times. It's thin crust-style, made in a pizza…read moreoven in a few minutes after you choose your ingredients Subway-style. It's always been delicious. I add fig balsamic glaze to mine at the end and eat with their berry lemonade. The staff has been friendly and helpful each time we have been here. Ingredients are fresh.

Very disappointed. I ended up with the wrong pizza even though my name was on the box. I called…read moreimmediately when I discovered this - the phone was not answered - called again - went to voice mail . I left a detailed message explaining the issue as well as my name and phone number - waited a week - no return call. I then emailed - no response- I am sure who ever ended with my pizza was also very disappointed !!!

Our server was lovely, though busy so drink refills were missed. The appetizer meal was great…read morethough the next time I probably wouldn't get the mushroom Neptune again

We have been going to Milano's ever since it was originally Romeo's…read more In its heyday, this restaurant offered Nanaimo something truly unique that the others did not. We would look forward to treating ourselves. The food always had a certain "je ne sais quoi" about it. And the service was traditionally impeccable as well. Milanos is well located. Parking is never a problem. Since a new owner took over, we have seen Milano's steadily slide downhill both for food and service quality. Last night was the very worst experience we've ever had and the one helped us to make the final decision to never patronize this place again. While we were seated quickly enough, it took almost 25 minutes for us to get any kind of attention from the server. And the only reason that happened was because we flagged her down. Our actual food took another half hour to arrive. Yes, it was a busy Saturday night. But come on, folks. My sister and I both ordered the veal cutlets and linguine with prawns on top. When the food finally arrived, the first thing I noticed was that the temperature of the linguine was very inconsistent throughout. Nothing in this meal was really hot. The prawns had a very strange texture to them. Some of them looked like they were actually overcooked a bit. The food overall spoke "food service" (e.g. Cisco) to me. We were never offered a refill on our drinks. Nor did anybody drop by to ask how we were doing. While I have never actually managed a restaurant, I do have a good understanding of the dynamics of how a business should function. I'm not quite sure just what the function was of each of the three people inhabiting the front desk. That seems a little excessive. I could immediately see that there were not enough servers on duty. With the amount of time the food took to arrive, plus the ultimate quality, I can say the very same thing for the kitchen without even looking in there. Our server was absolutely great. Unfortunately, the circumstances under which she had to work did not allow her to live up to her potential. I did see a number of really good people on the front line. It's really sad they have such adverse conditions under which they have to work. Our server told us that she had actually been with this restaurant since it was originally Romeo's. She also shared with us about she found things going steadily downhill since the new owner took over and how frustrated she is. From what I saw, I have to fully agree with her. While the experience we had did not merit any kind of tip at all, she wasn't any part of the problem as to why we had a bad experience. We made sure she was tipped properly in spite of all this. All that wait time gave us a good deal of opportunity to look around the restaurant. The first thing that we noticed was that the windowsill beside our table was falling apart. Many spider webs are visible up in the ceiling. I'm sure if I looked around just a little bit more I could find more examples of total neglect of the premises. If you've never been to this restaurant, just be aware that the acoustics of its design make it very noisy. I never have held that against them per se because the food and service always more than made up for it. At least it used to. Finally, let's come to the final bill. A total of $83 for two meals with no appetizers or dessert from what is essentially a family style restaurant certainly does not represent great value in my book. While I do appreciate the major challenge that any restaurant has in this economy with the rising costs and all, somewhere in that equation, there has to be a little more consideration shown to us, the end customer. We are the ones that keep the establishments in business after all. Owners like this one seem to forget that fact. This really looks to me like a classic case of an owner who has acquired a phenomenally successful brand and is basically just taking what he can get out of it and running it into the ground. Very sad indeed, but unfortunately not uncommon these days. if anyone from Milano's management or ownership cares to address my concerns. I'm more than willing to discuss this.

The new owner at Nellie's European Deli is wonderful, kind and accommodating. He makes great…read moresandwiches and soups. This store now stocks many European items everything from sweets to European cheeses, meats and even Scandinavian pickled herring. I wish they had more lunchtime patio seating or even some indoor seating. Good fresh made food!

Terrible food! I ordered German potato salad for a Family Reunion and it was horrible with too…read moremuch salt taste. I also ordered the Almond cake which was dry and no one ate it as well. The apple cake was the only edible dish. I returned the food and $140.00 later, the owner tells me too bad!