Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.

We've really enjoyed working with Chase over the past several years. They're extremely experienced,…read morevery responsive, and a pleasure to work with. I highly recommend them!

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

I toured the property on Thursday, April 23, and Brianna was the leasing agent who assisted my…read morepartner and me. I currently work in leasing myself and will be moving in July, so I pay close attention to professionalism, product knowledge, and overall customer experience when touring. There were both positives and areas for improvement. The highlight of the visit was the apartment itself--we really loved the 2x2 model, and the overall property and location are very appealing. However, the tour felt rushed and lacked important information. We were taken directly to the model unit, but no amenities were shown or explained. While I understand the pool may not have been presentable at the time, there was no mention of pool hours or details. We also were not shown the gym, mail area, or amenities within the office, nor were these features explained during or after the tour. Back in the office, the experience remained limited. Pricing was briefly discussed, and we were handed a sheet with floor plans, but there was little explanation of the application process, fees, or qualifications. I had to follow up with additional questions afterward because I didn't feel fully informed. I was initially very interested in a one-bedroom, but was told there were none available to view, which makes it difficult to feel comfortable applying without seeing the layout. That said, the 2x2 we toured is available for our move-in timeframe and is within our budget, so we are considering that option. On a positive note, I called back on Saturday and spoke with another leasing agent, Jordy, who was extremely helpful and informative. He took the time to answer all my questions and provided detailed information on multiple available units, which I really appreciated. Overall, the property itself is beautiful and priced well, and we can definitely see ourselves living here. However, the initial tour experience has made us second-guess moving forward, as strong communication and transparency are very important to us.

I have been here since Dec 28,2025an I can say from move in to now.I have nothing but,GREAT things…read moreto say from staff ,including manager to Maintence an Yes problems occur but everything is done on time an The communication is a plus for me .I feel safe an its always done on a Professional level .Great place to call home

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

lease renewal department. Ms Stephanie steps in action and went above and beyond to help me with my…read morenew contract . I truly appreciate her knowledge and friendliness. kudos to her

Update: Called about…read morea reduction on rent since they are adding the landscaping fee for $100. No luck. Unfortunately we will be uprooting our family, and moving.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

We found Honeywood Realty through Yelp and the experience has definitely lived up to our…read moreexpectations so far. Diane has been extremely resourceful and budget conscious as our agent and a property manager. Very professional & quick to respond via messages & emails. Quick turn around time for finding, screening tenants & getting them in. We've been working with them since the last 3 months and this is ongoing relationship for us but so far we're extremely happy to have come across Diane & Honeywood Realty.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I've worked closely with Johana and her team since 2022 and she's been nothing but a heaven sent!…read moreShe's helped me received two properties for Airbnb friendly, help me set them up, manage them along with making things easy for me. I fully recommend her and he team! You will not be disappointed

THIS COMPANY/JOHANA STOLE MY MONEY…read more I stayed with D and J Enterprise Corporation in their Airbnb/Furnished Finders housing from May 2023- December 2023. Upon initial conversation, Johana stated that the $500 deposit was refundable pending no damages, etc. During my stay, I communicated every issue with the properties in a timely manner and upon exiting, I made sure everything was proper as they send their cleaning service after check out anyway. It is noted that the deposit would be refunded three days after checkout. I reached out to Johana regarding this and as SOON as I mentioned anything about reimbursement, she begin to ignore me and became rude. I then had my realtor contact her and she answered him thinking he had another potential client for them. She said all of the things she said to me initially, except, she NEVER honored any of it. It has now been a month and a half since I have checked out and, even though she said she would send me "details" about my refund, she has not reached out to me in any way nor attempted in the least to reimburse my deposit. THIS COMPANY STOLE MY MONEY! Johana spoke very unprofessional and kept using excuses about having kids and also excuses for her assistants. She did not communicate timely and again, I am still out $500 after following the rules and paying on time. Do NOT do business with this company or any of their other businesses (they advertise a cleaning business as well). They are not professional and WILL steal your money! REPLY TO OWNER'S RESPONSE: Sweetheart, you know nothing about facts. All you know are excuses. The multiple moves were because: 1. The initial date that I paid to move in was informed to me THE DAY OF that someone decided to extend their stay leaving me out of a place so another one of your units was offered. THAT move was not the one that I initially chose and would not be ready for another month either so this unit WAS offered to me at the agreed rate for the other unit. After a month, I moved into THE INTENDED unit. That unit had TWO domestic disturbances in which I planned to completely end my stay with this company, and another unit was offered and I accepted. So let's not act like ANY of the moves were my fault, rather keeping your business thriving. NEXT: I did IN FACT inform you of my dog BEFORE I EVER brought him in AND provided PROPER LEGAL DOCUMENTATION. I have all of this in our message thread. So please don't try to lie on me love. (See added photo below which is only one of the conversations about the dog) and since I DID provide legal documentation, I am not to be charged so I'm glad to know your reasoning for NOT paying me even though you said you were and it's illegal to actually charge me otherwise. And PLEASE tell me where there was dog hair? Also, there were NO stains that were not previously there and I have photos of each location that I stayed in. So if you would have stated these things when I initially reached out to you about reimburse and provided PROOF, that would be the most professional way to handle this, instead you've decided to mentioned these things as LIES to cover your the fact that you did not reimburse me, or provide information and proof as to why you did not. Facts have proof. Just words are excuses and lies. Lastly, that is my actual Realtor, licensed and certified, NOT MY BOYFRIEND. Thanks ;) Please make sure you actually know what you're talking about before coming for me. And trust, I would NEVER want to stay with someone as unprofessional and dishonest as you. Again, I have ALL the receipts with YOUR WORDS that you failed to stand by so don't say anything you can't back up. You handled this very unprofessionally and illegally and it will come back on you. I owe you nothing. You stole from me and proceeded to ignore me. Please learn professionalism and grow up.

They are were slow at getting my property listed and charge you $150 a month for vacancies. If you…read moresign you are stuck with them for 12 months, no outs by contract. $500 set up fee.

From the owner: We go beyond management to deliver full-spectrum real estate solutions that simplify ownership,…read morestrengthen communities, and grow investments. Whether you’re a homeowner, investor, or HOA board member, we’re here to protect and elevate what matters most to you. Our specialties include: • Full-service property management for residential, commercial, and vacation rentals • HOA and community association management • Leasing, tenant relations, and financial oversight • Real estate brokerage and investment guidance • Property branding and digital strategy With local expertise in Texas, Florida, and Arizona — and a nationwide reach — we combine technology, transparency, and care to deliver measurable results. At ACM, property is never just a transaction — it’s about people, growth, and legacy. AC Management — Building Value. Serving People. Where Everyone Is Family.

Showed up today to try and tour a unit, but the office was locked and either empty or they were…read moreignoring us in there because we knocked, loudly and we tried calling but the phone number they have on google maps is disconnected they clearly dont want new tenants

New manager likes to argue with everyone in the building and threaten them to kick people out,still…read moreremember when parking lots where full and stayed in the visitors in less than 4 hours getting ready for work the car isn't there anymore had to move out.