This was the best decision I've ever done. I used them to fit an ice cube machine- they were quick…read moreand it was so easy to get it done. Couldn't be happier with the decision. They were reasonably priced and very efficient

Great Service! I…read moreused the project request here on Yelp and the business reached out to schedule the service. Today the tech came out and serviced the refrigerator, stove and checked washing machine seals. He noticed the ducts needed cleaning so we have that scheduled once the parts come in for the other appliance. Tech was very knowledgeable and personable. Highly recommend this business. Pricing was affordable.

the best appliance store in humboldt park . if they cant help you they'll find someone who can…read more Never had a problem with anything i've purchased at j&r appliances , good warranty and fast services

I have been in situations where some of my appliances were on the brink of giving out completely…read moreand Jose has come to rescue, he is true life saver! I must say that before you consider giving up on your old stove, refrigerator, etc...give this place a call! They are true HVAC technicians that get the job done with the most honest and reasonable prices this side of town! Try them out and you will be a believer....

First, let me say that I have used this company many times, But will never call them again. I…read morecalled them out to my rental appartment to repair a broken washing machine, on the day they were coming out the guy was very rude about me being there to pay him but he was over an hour late. so I had to leave, My tenant was there to let him in to check the machine, he was also very rude to my tenant. after he assesed the problem, I called him to find out what the problem was and how much it would be to fix it, the man would not tell me what was wrong with the machine until I paid him for the service call. All in all , a very bad experience.

Wanted to charge for "labor" with out any explanation or estimate of time. Save your self the…read moreheadache and go with someone else.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

Excellent service! Very responsive. I left a voice message and got a call back in literally 2…read moreminutes. Aleksandr said he could be at my house in 40 minutes and showed up right on time. He fixed my dishwasher in less than an hour. He was very professional and knew what he was doing. Highly recommended!

Aleksandr fixed a 45 year old Amana Radarange. He did it in less than an hour. He's absolutely…read moreGREAT at fixing ANYTHING he puts his paws on. He's fixed 2 fridges for me & now this. I may not need him to come fix anything for a long time, but it's great knowing I got someone to call when any appliance goes haywire. Honestly, I don't know anything he CAN'T fix. If you haven't tried Aleksandr, YOU GOT TO!! He has weekend & evening hours. He tells you the truth about the repair, how much you'd be spending & he'll even give recommendations (which should be followed) if there's a better option. So Let's Fix DOES Fix. I may not have much pull on Yelp, but when you got a fantastic tech, you do anything to make sure he STAYS your fantastic tech. So before you venture out to yellow pages, Call this Angel. Then when your friends have appliance issues, you can definitely say, "I got a guy".

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

10 out of 10 experience! It was such a pleasant experience to work with Lex!…read more We had an issue with Navien water heater and Lex was able to identify it after throughly checking all possible options to make sure it is not a part of a bigger problem. Then recommended few options an next day the problem was resolved! Additionally he was able to explain the whole problem in such a simple terms so anyone would understand. Highly recommend Astera service to anyone! Really appreciate everything you did for us!

They were so easy to book. They came out and did a great job. I highly recommend themread more

Not for Miele appliances Even though their ad says it is a Miele service company I was told when I…read morecalled that it is not.

Excellent service, quick response and super helpful. He walked me through what was wrong and what…read morewas needed and not needed. Would recommend since he was super fair.

Joel was great! He came out to give the furnace in my new place a once over. I had been told it…read morewas shortcycling. He did a thorough check up for a very reasonable price and showed me how to program my furnace - as a new homeowner, I'm a newbie with this stuff. Scheduling is a bit more informal, but it was great working with him! Will do so again.

Terrible experience. The employee showed up in a beat up truck and it all went downhill from there…read more The work he did was so shoddy we needed to bring another service in and fix his mistakes, cost us $5000 to redo. Do not hire this company...