I came to the salon on a walk in basis and literally should have walked right out. For anyone who…read morehas natural/coils hair, the priority is not " healthy hair" for you. I requested a service to tighten up my install, with some leave out that needed to be blended with a kinky straight texture. From the beginning, there is no welcome or customer service etiquette. You are shuffled to the shampoo bowl, washed and conditioned, and roughly pushed to get your hair combed out and roller set. As another woman commented, with coily hair you must detangle gently and from the bottom up. That wasn't done for me. Next you are under the dryer an absurdly long time, not checked in with, no offer of water or anything. The blow dry and style has no regard for preserving the integrity of your natural curls, as I have discovered my leave out is basically bone straight now. Not to mention, I heard my stylist mentioned while looking at my hair, "mala" in Spanish meaning, "bad". Sadly, my hair appeared nice, but it is heat damaged, and I was charged entirely too much for poor treatment. I owe it to myself to warn you, especially if you have coily textured hair, this is not the place for you! Translated: Acudí al salón sin cita previa y, sinceramente, debería haberme marchado de inmediato. Para quienes tenemos cabello natural o con textura muy rizada (*coils*), aquí la prioridad no es la salud del cabello. Solicité un servicio para ajustar una instalación de extensiones, integrando una sección de mi propio cabello (*leave-out*) con una textura tipo *kinky straight* (rizado estirado). Desde el principio, brillaron por su ausencia la bienvenida y la cortesía básica de atención al cliente. Te llevan rápidamente al lavacabezas, te lavan y acondicionan, y luego te empujan bruscamente para desenredarte y ponerte los rulos. Como comentó otra clienta, con este tipo de cabello es fundamental desenredar con delicadeza y de abajo hacia arriba; eso no se hizo en mi caso. Después, te dejan bajo el secador un tiempo absurdamente largo, sin supervisión ni ofrecimiento de agua o cualquier otra atención. El secado y el peinado no tienen en cuenta la preservación de los rizos naturales; de hecho, descubrí que la parte de mi cabello que dejaron suelta ahora está completamente lisa por el calor excesivo. Por si fuera poco, escuché a la estilista decir la palabra "mala" mientras examinaba mi cabello. Lamentablemente, aunque el resultado visual parecía bueno, mi cabello sufrió daños por el calor y me cobraron una suma excesiva por un servicio deficiente. Me siento en la obligación de advertirles: especialmente si tienen el cabello con textura muy rizada (*coils*), ¡este no es el lugar indicado para ustedes!

I've been a customer for a while and have noticed a significant difference in service depending on…read morethe stylist. There is one stylist in particular who, in my experience, consistently performs only the basic trim and does not take the extra steps that other stylists often provide, such as ensuring the hair is properly straightened beforehand or leaving it looking finished afterward. I've accepted that different stylists have different approaches, but my concern during my most recent visit was pricing. I received the same basic trim I've consistently received from this stylist, yet I was charged more than the posted trim price. After I questioned it, the difference was refunded. My issue isn't the $5. It's the inconsistency between service and pricing. Customers should know what they're paying for and receive consistent pricing when receiving the same service.I've been a customer for a while and have noticed a significant difference in service depending on the stylist. There is one stylist in particular who, in my experience, consistently performs only the basic trim and does not take the extra steps that other stylists often provide, such as ensuring the hair is properly straightened beforehand or leaving it looking finished afterward. I've accepted that different stylists have different approaches, but my concern during my most recent visit was pricing. I received the same basic trim I've consistently received from this stylist, yet I was charged more than the posted trim price. After I questioned it, the difference was refunded. My issue isn't the $5. It's the inconsistency between service and pricing. Customers should know what they're paying for and receive consistent pricing when receiving the same service. They do great service, but this particular lady (and she will know this is for her because it happened today and she had to call someone to talk to me) next time I will walk out or ask for another stylist because her energy alone is off putting. He sido cliente por un tiempo y he notado una diferencia significativa en el servicio dependiendo del estilista. Hay un estilista en particular que, según mi experiencia, realiza consistentemente solo el corte básico y no toma los pasos adicionales que otros estilistas suelen proporcionar, como asegurarse de que el cabello esté correctamente alisado de antemano o dejarlo con un acabado adecuado después. He aceptado que diferentes estilistas tengan diferentes enfoques, pero mi preocupación durante mi visita más reciente fue el precio. Recibí el mismo corte básico que he recibido consistentemente de este estilista, pero me cobraron más que el precio publicado para el corte. Después de que pregunté al respecto, me devolvieron la diferencia. Mi problema no son los $5. Es la inconsistencia entre el servicio y el precio. Los clientes deberían saber por lo que están pagando y recibir un precio consistente al recibir el mismo servicio. Hay una estilista en particular que, según mi experiencia, realiza consistentemente solo el recorte básico y no toma los pasos adicionales que otros estilistas suelen ofrecer, como asegurarse de que el cabello esté bien alisado antes o dejarlo con un acabado completo después. He aceptado que diferentes estilistas tienen distintos enfoques, pero mi preocupación durante mi visita más reciente fue el precio. Recibí el mismo recorte básico que siempre he recibido de esta estilista, pero me cobraron más de lo que indica el precio publicado para el recorte. Después de que lo cuestioné, me devolvieron la diferencia. Mi problema no son los 5 dólares. Es la inconsistencia entre el servicio y el precio. Los clientes deberían saber por lo que están pagando y recibir precios consistentes al recibir el mismo servicio. Ellos ofrecen un gran servicio, pero esta señora en particular (y ella sabrá que esto es para ella porque ocurrió hoy y tuvo que llamar a alguien para hablar conmigo) la próxima vez saldré o pediré otro estilista porque su energía por sí sola es desagradable.

The rating on this review is not due to your service. Your salon did a wonderful job with my hair…read more The staff is very personable and professional. I am highly disappointed that I was charged a fee, to cancel my appointment, due to an unscheduled medical emergency. I can totally understand charging my CC if I cancelled "just because." But to have a verifiable medical emergency and still charge half of the service fee is really an eye opener. I will not return to your salon. I am sure one loss does not mean anything to you, as you have shown what's important to you is the dollar.

Janna did a great job trimming and cutting out the split ends in my long curly/frizzy hair. She was…read moreprofessional, and checked with me regarding length before cutting. Final cut was even and clean, plus I was in and out of there super fast.

I've been coming to this GC location for years. Easy, free parking. Like a barber shop they don't…read moretake appointments - it's first come, first served. But I use GC app to check in (put myself on the waiting list) before I arrive - that saves a lot of time. I get a typical men's haircut - clippers on the side and back, scissor cut & thinning shears on the top and front. I consistently get a great haircut and the $14 price is very reasonable. The staff are friendly and professional but they do keep things moving along when they're busy, which I appreciate.

Yes wonderful service ... Love and Hppiness vibes all in…read morethere. So it's a blessing to be able to go there and get good service for good prices

Good place to go if you need a quick style, but I wouldn't recommend on a regular basis. If you…read morebring in your own hair, make sure it's used or RETURNED if not needed. I recently got my hair done and I brought in 4 bundles of hair for extra density. When they finished you could not tell I asked for extra fullness! Some braids only had 2 boho pieces; clearly ignoring my request.

Had a last minute conference for work and saw this salon. There is a sign on the door that states…read morebathroom for customers only, so I walked in and asked to use the bathroom. She began explaining about the sign and I told her I was joking and we laughed... I don't like uptight people and she passed the vibe test. She was awesome and efficient and took about an hour to get me out of her chair. Thank you Bella for a wonderful experience and I will be back!

Bella did a great job on my hair being African American I was extremely impressed on how she did my…read morehair

Month 3 with Mz. Nikki and I don't regret anything about this journey.....because I have fine…read moresofter hair it has been a struggle but I'm locked in with her & NappStar! 10/10 would recommend. Always a vibe with the playlist and the customer service is A1. If you're considering starting your loc journey give these folks a try.

I loved every moment of my appointment at Nappstar! Josh expertly washed my hair and almost made me…read morefall asleep. Keisha was my stylist and she was so kind and considerate, she made me feel like I knew her already, which is just to say that I felt very comfortable and welcomed. The whole experience was just a breath of fresh air! Wow. I cannot recommend them enough. They respected my time, respected the fact that I hate sitting under the dryer, asked me my preference on my experience, offered me water, interviewed me in the chair to go over what I was being charged for (that part could be more discreet but no biggie) and just checked in with me every step of the way so there were no surprises for anyone of us. Very nice. Very nice indeed. 10/10 recommend. It is not cheap, but when I say 'you get what you pay for' this is what I expect. Top tier service made the price worth it.