Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

Highly, highly recommend Adan and Essence Carpet Cleaning. Needed a sectional couch cleaned after a…read moremove and he did an excellent job. Professional, reasonable, good communication, does things right. Trustworthy business.

Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

The guys from Xceed were great communicators on their arrival time which I much appreciated. They…read moredid a great job on cleaning dining chairs, couch, rug and live seat. I would highly recommend this service.

I have used Dr. Green's Carpet Cleaning service multiple times. He is a gentleman and does great…read morework. My carpet always dries fast and I love that he uses eco-friendly products. I highly recommend Dr. Green!

Communication was great, Daryl was prompt and efficient. The carpet looked amazing. I will use Dr…read moreGreen for all my carpet cleaning needs.

Great service! Very nice guy and patient I will be calling him back.. He actually took his time and…read moredid very good on all our couches..

Same day service. Quick and efficient. Next time will try to book multiple rooms at once as several…read morecompanies offered me 2-3 rooms for $160 or so and I paid $100 for just one regular sized room. Nevertheless, happy with the results.

Great job!! Antoine showed up on time and was efficient and thorough! Thank you Antoine!read more

Antoine was responsive to my call to have my air ducts cleaned upon moving into my new condo. He…read morereplaced my punctured dryer duct and let me know the blower fan needed cleaning. He was fair about the extra blower fan cleaning which I wasn't expecting and gave me a much-appreciated cut on the regular cost. He was respectful, on time, and I will use him again!

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

The person I talked to wasn't considerate of my budget-very rude and unprofessional! Highly don't…read morerecommend!

Mike tracked in soot into my mom's (86years old) house, all over her carpet, on her Christmas…read moredecorations and walls. He did not bring any protective coverings with him and asked my mom for a blanket. After he tried to hide the mess with an area rug and coffee table, he left it for my mom to clean up. I wished I could have been there. They did offer an $275 refund from the $700 I paid, but a month later, I still haven't received the refund. I definitely would not recommend this company.

Do not use this service and IGNORE their reviews on Facebook (which they control). They have poor…read moreratings by BBB as well as on yelp. We hired them to clean are carpets in our 3 story home. They had no coverings for their feet (I had to give them trash bags as they refused to take off their shoes). They had nothing to protect my hardwood floors from being scratched as they drug their hoses up three flights of stairs, so I offered a throw from my couch (they later grabbed another throw and used both to mop up residual water). They also damaged our floor boards as their hoses rubbed up against them. We sent them photos of the damages the same day but they said the damages could not be attributed to them. As for the actual service...way overpriced...almost $500 to do 3 rooms and our quote on the phone was $99 total! They were in our home for less than 45 min and every stain has reappeared! We asked for a 50% refund which they denied, offering to come out again...but I did not want more damage to my home. I strongly urge you to use another service as Clean Obsession was only obsessed with overcharging and under delivering!