Absolutely the worst experience I've ever had with any customer facing company. If I could give 0 stars, I would.
First off, the guy at the front desk can't even read my license and then sends us to the wrong car. When we try to exit, we are told that we were given the wrong car and to go back and get into a new car. We drive back, move all of our luggage into a new car and then there's no key to be found. I walk back to security and try to talk to them, but they immediately dismiss me and tell me to go to the front office. After 10 minutes of back and forth, they finally tell us to just go back to the original car we were given that actually has keys in it. I've never experienced a more disorganized and inefficient place. The manager and the sales representative were so disrespectful the entire team and just wanted to make everyone as miserable as them. I've never been treated so poorly in my life. AVOID this place at ALL costs! read more
