Couldn't get advance for co-worker & was there for 2 hrs. Manager couldn't even help the woman…read moreworking there over the phone. Also someone left there iPhone charged in the corner but I give credit for her taking care of that. Papa John's next door you could hear banging next door while they worked. Lame

I have been dealing with Chris at Summit Credit Union for my home loan and cannot say enough about…read morethe excellent communication and help I have received with the process of my loan. If I could rate them higher than a 5 star I certainly would. Karen

My wife and I visited the Summit CU office on S Silverbrook Dr. yesterday (10-8-24). It was our…read morefirst experience with a credit union. We had made an appt. and were greeted with a smile by the receptionist and confirmed why we had come in. She directed us to Chris Hushek a Universal Banker who greeted us and made us feel very welcome. We were immediately impressed by him and he gave us his full attention as we discussed the reason for our visit. We not only opened a CD but then also opened a primary savings acct. and a checking account. We both knew we had come to the right place and the right person! l would rate with 5 Stars the entire experience that we had and would give a recommendation for anyone needing financial assistance to go to Summit and see Chris for a great experience! Thank You

I met with Jonathan Gleason, the Branch Manager I believe, and had one of best customer service…read moreexperiences ever in personal banking. He took the time, to help me out and create future ideas for my family and possible business account as well. It was a spectacular show of customer excellence and I highly recommend his branch based on his leadership and customer service.

This location has Friendly staff. And free suckers. I've been at the branch for about a year and…read morenever had any issues.

From the owner: Associated Bank offers a full range of banking services, financial products, and services --…read moreChecking Accounts, Savings Accounts, Certificates of Deposits, Home Loans, CDs, and more. Bank of the Milwaukee Brewers | Bank of the Green Bay Packers Member FDIC. Equal Housing Lender

my account was attacked from an unknown area. Had contacted the cu about this, was accused of…read moregiving my debit card to FB. This false comment came from the fraud specialist in West Bend. I never used my debit card on FB. This fraud is still on my account, GHCU refuses to address the situation. Now I'm a victim of fraud!

So far I have had good service and a friendly attitude while dealing with them. The complaint about…read morethe manager probably has some merit ;however the other employees do not have those traits. I am surprised that the upper management does not correct the problem. Their web site needs a lot of improvement. FRED ROGERS WEST BEND,WI

They have always been helpful to me and very professional. Their app works very well and their new…read morelocation is excellent.

At the Pick n Save North location in west bend there's this lady who always has her hair in a tight…read morelow bun with bug eyes who has an attitude every time I come in. The bank itself is great but she always makes going to ask a question or paying in store when the app doesn't work, a living hell. Keep in mind I am 19 years old trying to figure out how to pay everything myself and use the app to manage my finances, and every time I have a "simple question" she acts like it's the end of the world.