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    Dollar General

    5.0 (1 review)
    Closed 7:00 am - 10:00 pm

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    4 years ago

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    Dollar General - No shopping cart can go down this aisle

    Dollar General

    1.5(10 reviews)
    8.9 mi

    I went to Dollar General Store #751 on 142 W. Debbie Lane, in Mansfield, Texas. I bought a product…read moreand was charged twice for it. When I went back into the store to let the clerk (Norma) know, she was very nice and said that the manager (who I will not name because I don't want to embarrass her) was in the bathroom but would credit the charge when she came out. When the manager came out, Norma told her what happened and the manager proceeded to credit the charge. Once she was done, she tried to take the product. I said, "No. I paid for that". She said, "But, I just refunded you your money." Norma explained again that she had scanned the product twice, and I was charged twice. The manager got upset and threw the product down on the counter saying she didn't understand. So, I said, "She charged me twice for it". She still didn't get it. So, she then takes the receipt and flings it across the counter and I watch it hit the floor. Norma tries to explain it to her again, but the explanation still fell on deaf ears. I will be calling/emailing the corporate office to complain. When I lodge my complaint, I will be using her name. It may not do any good, but I am still going to do it! My mom use to say, "It's nice to be nice." I want to say again that Norma, the clerk who checked me out, was very nice and she even apologized for what transpired. I never like to say never, but I don't EVER plan on going back to this Dollar General again, and I used to go very often.

    Awful, just trashy, literal trash covering the aisles to step over. Impossible to maneuver a…read moreshopping cart. Good thing I don't shop here, just swung in for one random item my son needed for a school project and reminded why I don't ever come here. Crazy dirty, spills, stains, messes, product on ground and so many blocked aisles.

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    Dollar General - Sticky dirty gross stuff

    Sticky dirty gross stuff

    Dollar General - Another blocked aisle

    Another blocked aisle

    Dollar General - Spill and trash on ground

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    Spill and trash on ground

    Dollar General

    Dollar General

    1.5(2 reviews)
    11.2 mi

    Went into this location for the FIRST and LAST time. Male employee followed me around the store and…read moremade me feel uncomfortable. Got to the register and the female employee did not acknowledge me and had a rude attitude when I inquired about an item that I was looking for and left the register after saying that she was NOT IN THE MOOD... and walked away from the register. After I retrieved the items that I inquired about with help from the male employee. He checked me out and provided great customer service while the two female employees stood down the aisle talking. Store was not busy and I will definitely stay away from this store.

    Has anyone had customer service issues at the Dollar General on 2629 E Renfro St, Burleson, TX…read more76028? I've been in twice and there's a certain male employee that is super condescending and straight up rude! Last time I went in and he stared at me the entire time I was in line because he could see I had a return. It was a small return but he already had an attitude as soon as I stepped up to the counter. He kept looking me up and down and rolling his eyes and snickering when he thought I wasn't looking. Then he'd do things wrong and give me wrong instructions but would get impatient when I didn't understand and acted like I was the idiot. It was a truly AWFUL experience and I've never been treated like that before. It was like my very presence was a huge imposition to him. It was bizarre. Then he snapped at me when I asked if I could deposit cash into my Chime app. Again another easy task that he couldn't figure out how to do but yet he acted like I was the problem. Through all of this I still remained patient and polite and respectful. I was never unkind. I have NO idea why he treated me that way. I was going to swing back around and buy a few things but he upset me so much I just left the store as fast as possible. I went and got in my car and thought what in the world was that?! I won't EVER set foot back into that store thanks to this guy. He is awful. I can't be the only one he's treated that way. He struck me as not a nice person in general. And by the way, when he couldn't figure out how to deposit my cash through the Chime app, I left and went down the street to Walgreens and that cashier did it in less than 30 seconds and with a smile. No problem. Dollar General guy needs to learn how to better treat customers or DON'T work customer service!! I'm an educated kind person who gives respect and expects it in return. Don't treat me like an idiot. Disgraceful customer service!! Reported him to Corporate.

    Dollar General - discountstore - Updated May 2026

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