NEGATIVE One Star Review - Kroger has great stores and a NIGHTMARISH pricing policy! They are…read morescammy in their pricing policies. They turn grocery shopping into a CIRCUS. Games designed to trick you. This is not how to run a grocery store! The customers hate it, and the Kroger employees hate it, too. Why would any grocery shopper expose themselves to pricing tricks and scams? No one wins at Kroger. Everyone loses. Because of an insane and crooked "Marketing Director".

Do not order delivery through Kroger. Not only did I not get my delivery when they refunded the…read moredriver kept the tip. I called trying to get it back from the delivery service was transferred to Kroger and was hung up on. Not only now do I have to wait 3 to 7 days for my money to return I'm still not getting my full total.

Holy cow. When I say that this is my new favorite sandwich spot in Nac, I mean it. First off, these…read moresandwiches come warm/hot. That shook me up a little at first since I wasn't expecting it. But they are totally worth the try for how their sandwich and service are! Forget about these chain sandwich places here in Nac and take your butt to Church Street General Store! It'll be worth it!!

This is an awesome spot in Nac. The environment is chill, the food is amazing and the staff is…read moresuper cool and down to earth. Best turkey sandwich I've ever had, hands down. Will definitely swing by for a bite when I'm back in town. Shout out to Mike and the crew! Keep up the good work!

I'm definitely a fan of the brisket burritos, and the boudin balls are a household favorite. I've…read moretried the quesadillas, burgers, and grilled chicken salad for lunch, and have never been disappointed. I highly recommend it, and will be back soon.

Everything there is very good, friendly people and hometown atmosphere. A great place to grab lunch…read morewhen your on that side of town, a nice hot meal

Store neat and in order.. generous selection of groceries ...a bit more expensive than other area…read moregrocers.

Much like Whataburger and whatever passes for public radio in this area, every time I interact with…read moreBrookshire Brothers, I feel a sense of regret. It's similar to that first bite of turkey bacon in the morning, but this regret happens while I'm still in the store. Something is always wrong. No that's not on sale. You'll have to talk to the people behind the bulletproof glass about the coupon. You have to have a special saver card which requires a 15-step entry process sometimes I'm told "I'll be with you in just a minute" (translation: 17 minutes). The fact that this is the one grocery store that the south side of Nac has is a testament to how the city is trying to create some sort of barrio down here. Honestly I'm fine with that. I live among some pretty great people. But this store needs to go so that something real can come in.

The store manager Josh Higgins is good man and great manager. He recently attended to a complaint…read moregoing above and beyond what a normal manager would do to make something right. He is sincere in his way and deserves a shout out for a job well done. Thank you Josh for the example that you are!

From the owner: Brookshire Brothers is an employee-owned, community-driven grocer based in Lufkin, Texas. Founded…read morein 1921, this regional grocery chain operates more than 120 locations that stretch over 40,000 square miles in Texas and Louisiana, including many rural areas. Its assets include traditional grocery and express stores, as well as freestanding pharmacy, petro and tobacco locations.

I'm not sure what the problem is with the other reviewer. I was overwhelmed with joy when I found…read morethat place. They don't do a good job with signage, so I just thought it was a big restaurant with no grocery store. Northside has la michoacana, and they have a lot of good things. But I feel like there's more connection between the store owners the store workers and the customers. The meat is cheaper then la michoacana. The field is that of a typical store in Mexico. It's one of the great things about living in my neighborhood. Go there and look around.

Also known as Las Potosinas, this place is my number one spot to get Mexican products in Nac. They…read morehave a decent variety of all sorts of products, from chips, cookies, candy, to pinatas. It also has a meat market, a bakery and a restaurant. The staff is very friendly and helpful as well. Plus, with the Norteno music they usually have on, it is a little piece of Mexico.

The worst service in Nacogdoches by far! Was willing to tolerate rude treatment because the tacos…read moreused to be good but the last couple of times we have ordered from here the meat was mushy and flavorless. The employees consistently make very little effort to be helpful and do not deserve my business! I will not return.

The most authentic mexican food in nac. Lengua gordita is my favorite. Dont be surprised that it…read moredoesnt look or taste like a Taco Bell "gordita". This is real!

Today was my first and last time visiting this location. I visited with my young daughter and…read moregrandmother whom is blind to aid her monthly grocery shopping. Everything was fine until we reached the frozen food section where she gets her TV dinners and was met by a girl named Cossandra, Cassandra who was putting away inventory. We heard her mumbling things as the space was tight but assumed she wasn't speaking to us. We continued shopping and she carried on putting away the food and breaking down boxes until she walked around before us and slammed one of then broken down into a cart that was full of boxes that she'd previously broken down. The box scratched my back and I said excuse me. She responded by saying, "Oh did I hit you?" I said, "Yes". She then said, "Oh baby I didn't hit you, you're fine. It was just air." I didn't respond but went to the manager to explain what happened. We then continued shopping and again all was fine until we got to the front and was met by a Hispanic girl and a guy dressed in red neck attire by the name of Addison who was in conversation with a customer whom was leaned over the belt with no groceries. They glared at us before breaking up their conversation and the girl started to check out the groceries. She scanned two groceries before Addison yelled she has two cases of water, giving me no chance to tell her and I can only assume because he thought we would steal them. I ignored and walked the basket down to the end of the checkout. My grandmother likes to hear what is going on while we shop so as I reassured her that the cashier got the water with a question to the cashier, Addison leaned over close to my ear and again yelled with stern eyes, "She got the water!" I continued to load our cart although his tone alarmed and scared my daughter. As we were finishing up, I noticed that he started punching the air in which my daughter was in the cart near his fist and this too frightened her. Addison shared a glance with the cashier and they begin to laugh. At this point I was trying to hurry to get my daughter and grandmother away from the angry Addison and get them to safety. Kroger do better

My wife and I visited the store on University Drive in Nacogdoches, TX on August 20 at 4:30 pm to…read moremake a return. We were told by "Ray Ray" that the cashier on aisle 3 could help us. We went to aisle 3 and she pointed to the booth which was closed. I told her we were told by Ray Ray, who was at the self checkout aisle that, that she could help us. Then she sent us to aisle 1 after picking up the phone briefly. Then the cashier at aisle 1 didn't know how to do a return and called Ray Ray over there. I tried to tell Ray Ray that he had sent us to someone who didn't know how to do a return. I was just trying to tell him that he shouldn't tell someone that unless he knew they could do a return. He totally ignored me when I was trying to tell him about this and just tried to solve the problem and get us out of the store quickly. I could tell he didn't want to hear about it. I work at a store and if I give someone the wrong information I at least apologize. Considering the fact that y'all hire young people, you need to teach them some communication skills and that they need to listen to criticism even if they don't like it. I don't really want to go back to that store because of that experience. You guys do have competition and also the fact that the only guy there who knew how to do returns only reluctantly helped after we had been to two other people shows that you have a lack of training in that location. My wife also told me that he didn't scan one of the items so she has to go back to the store. He was in a rush to get us out of the store and had an attitude. That's why he made that mistake and I don't appreciate it. You need to train your employees that they need to find the answer to a question or find someone who does and take the time to do it. They need to admit to the customer they need help and even leave their post to find someone if necessary. I often see them standing around at the other Kroger, just joking and laughing with each other and not even opening up lanes when it gets busy and there's a long line. You really need to hire better workers ,communicators with more maturity. I spend a lot of money at your store and WalMart is starting to look pretty good right now. Also, you might look into the source of your avocados because yours always go from green straight to rotten after I have them at home while WalMarts avocados seem to ripen perfectly. I would actually rather go to an HEB but there is not one in this town. Really getting fed up with your employees and their lack of customer service

Helpful, knowledgeable staff Great selections in all…read morecategories Reasonable prices Well laid out sections; love the food section!

These gals have everything healthy under the sun! Found several hard to locate items and several…read moreitems I didn't know I needed. The staff is very helpful.

Employees with their big carts blocking isles makes shopping groceries miserable. Several produce…read moreitems not priced or hard to figure out. Employees don't bring items from back of the shelves. When i asked an employee for a bottom shelf item she reached back and grabbed one, but didn't have the initiative to bring them all out in front. Had to ask her to do it for others. Lots of products arent available yet i can find them at other Walmarts.

I alway have a pleasant experience whenever I pick up my medications. The staff is always extremely…read morefriendly and knowledgeable with any questions and concerns I may have.