Over the top "awesome customer service"! Today I had the…read morepleasure of receiving the epitome of great, customer focused service! I was in the Mancelona True Value for a replacement bulb for a light fixture. They had just sold the last one in stock. Rather then sending me away with out the bulb I needed, they removed one from a fixture for sale and sent me on my way as happy as I could be! I feel valued as a customer! Thank you

While I recently moved to the area, this was one of my first places I've visited in this new town…read moreof mine. The customer service is absolutely remarkable and welcoming.

First, my wife and I came into the store about a week ago as we needed an ink cartridge for our…read morecopier, but we were unsure what model our printer was or what ink cartridge we needed. Jaren listened to my wife's description of our copier and was able to identify our model and the ink cartridge that was required for that model. Second, after we got home, we confirmed that Jaren was right on both counts, and my wife installed the ink cartridge. However, the copier kept showing some warning on the screen, and refused to try to copy. One note: we have had this copier for several years without any problems. Fearing the worst, we took the printer into the store the next day. Even though they said that they typically don't do any repairs, Jaren and Brad, the manager, worked on the copier for about 5 or 10 minutes and got it up and running again. This saved us having to buy a new printer at that time, which meant they did not get a sale just then, but also guaranteed that when we do need a new copier, we will be buying it from them - as well as any other items that we need that they sell - and not from Amazon! i want to give Brad and Jaren and the Petoskey Office Max an "11" on a scale of "10" - ala "This is Spinal Tap". I recommend that you shop here; you will NOT be disappointed!

I went in looking for an SD card and was greeted immediately and asked if I needed assistance. I…read morewas directed to the correct aisle and then the guy came to me a few moments later and suggested I sign up for free to get a small discount. He was knowledgeable and directed me to a the proper SD card for my needs. I don't expect stores in this day to have employees that know anything about the products they sell. This was a welcome change.

I love Kohl's, today's visit exceeded my expectations. Allen the cashier is an asset to the…read morecompany, he delivered superb customer service.

My mother and I were at Kohls last night. We ended up closing the store. I understand that the…read moreworkers want to get out; but the supervisor or a whatever the girl was there was not friendly. She wasn't our cashier it was a nice gentleman whom handled our transaction well. The girl on the the other hand was to busy to really deal with us. Yes she folded clothes and put them in the bags but was to busy talking with an associate about a nail polish color and avoiding our existence as little as possible. We had two garments which one was lower than the other and we wanted to know why. SHE NEVER ONCE SAID THE UPCS WERE DIFFERENT! She gave us no specific reason why the prices were different just that it was to big of a difference for her to change it. My mom spends thousands of dollars in their store and for seven damn dollars they wouldn't lower the price. Really? I called today and the manager said they were different UPC well she never said that and it still doesn't excuse the way she treated us. Basically hurry up and get out attitude. Well lady have you ever heard of job security whom do you think keeps your job going THE CUSTOMERS!

They are literally the sweetest people that I have ever met. They truly care about their customers…read moreand they treat everybody like family. They are very knowledgeable and they are there to help and answer any questions that you have. They are truly the best people and I highly recommend them. Thank you for everything.

Their bacon cheese sandwich & iced coffee was really good. Service was friendlier than the few…read moretimes we've been here prior and the area was far better presentable; was very clean with new furniture. Maybe don't do a shout out to employees that they need to thaw the ciabatta bread perhaps we really didn't need to hear that. I couldn't tell anyway the sandwich was wonderful. Look for coupons, for two people I suppose it's a good deal nowadays when breakfast is less than $20.

First time trying this chain, and we won't be back. Coffee was so weak. It tasted like flavored…read morewater. Matcha was just ok. Very expensive for what you get.

Angel, the store manager, really lives up to her name. She is knowledgeable, personable and…read morepassionate about helping her costumers. So sweet and helpful! Totally recommend

I love to shop at Sally's because the staff always know the products and make recommendations that…read moreI've found very helpful. The return policy is excellent and I have had to use it. I'm not a stylist so it's nice to be able to ask someone for ideas.

Stopped last Sunday night for gas..Nasty & cold out.. Busy place!…read more Went in to pay & young blond @ register. Can't recall her name.. She was very polite & friendly to the man she was waiting on. He never responded to her courtesy. I get bad days..Tho so rude..I wish I said something to the point of Dnt let the door hit you in A! I said to her wow..What a! I said you wr so polite & she was professional in her response to me. Tho on the same page... I said keep up the great wrk & thanks!

No Ice ( surprise surprise ) . Dirty . Multiple Pumps out of order and the one that worked took 8…read moreminutes to pump a tank full of gas . A shame management/owner neglects their Speedways in such a manner . This is a chronic speedway problem as they attempt to maximize profits at any cost ..

Went in to get a new phone! My old one wouldn't turn on and was glitching. Amazing service from…read moreLyndsay and Brent! Lyndsay helped me choose a phone and recommended more compatible and better cost effective plans that would overall benefit me in the long run! She was very attentive, friendly, and answered and questions I had. I also was interested in the AirPods. Brent helped out with sharing the differences of the models and I'm extremely happy with my purchase on the AirPodPro's. He also took the initiative to see how much my old phone was worth incase I wanted to trade in, and told me how to maybe fix it back at home as it was stuck in a software update! No wait time, very happy with my choice of location : ) Thanks guys!

This Locations has helped me and my mother for Years! I have never had a bad experience, every time…read moreI go in im always greeted with a smile!