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    Dollar General

    3.0 (2 reviews)
    Closed 8:00 am - 10:00 pm

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    Budget Blinds of Franklin, TN

    Budget Blinds of Franklin, TN

    3.4
    (11 reviews)
    22.8 mi
    Free consultations
    Locally owned & operated

    Customer service was aweful! Had an appointment at 1 pm with Scott. He arrived before me so called…read moreto let me know. I apologized for running late and said it would take about 35 more min until arrival. Meantime, asked Scott to proceed with measurements of specific windows since the house was open and I didn't need to be there for that part. My day was extremely challenging and I considered rescheduling but realized I had not saved Scott's number, did not know which office he worked out of. I initially, called a general Budget Blinds number that rang to a central scheduler. However, got there 45 min late. Scott greets me with sarcasm "that was hardly 30 minutes." I apologized again and shared a little about my day, 84 yr old mom in rehab with broken leg, business very wild and so much going on today! Scott replied, "common courtesy would have helped." Apparently, my sincere apology wasn't good enough for him. I was so offended by his lack of empathy, disregard for my personal choice to afford him the chance to earn my business and the fact that he made me feel reprimanded. I reminded Scott that I apologized and it appeared that he wanted to argue and rudely said "so do you want to just move on?" I thanked Scott for his time, said no thanks and left. What a horrible memory that occurred in the Kitchen of my new home! If this type of attitude is acceptable to Budget Blinds, who needs them? Certainly, not me.

    It has been a nightmare dealing with this company! They came out on July 24th to measure for a…read moresingle plantation shutter, told me it usually takes 2-4 weeks, but due to COVID, it could take up to 8 weeks (for a single shutter for our front door!). It has now been almost 11 weeks and still nothing. After emailing a few weeks ago, and calling (with no return call) we we're told it was scheduled to arrive on September 30th and they would schedule install "a day or 2 later." Today is Oct 7th and nothing!

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    Budget Blinds of Franklin, TN
    Budget Blinds of Franklin, TN
    Budget Blinds of Franklin, TN

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    Dollar General - discountstore - Updated July 2026

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