Exceptional service. I had a reservation at the wrong airport. 100% my fault. Omaid went above and…read morebeyond and was able to find a car and matched the price. National has a life long customer.

Rented a Toyota from National at Montreal International Airport. Desk clerk was friendly and…read moreprofessional. The car smelled horrible inside with cigarette smoke odor masked with some horrible deodorant. GPS was in French only so could not understand commands or any part of it. Upon arrival to destination, ignition key would not let us remove it so we were unable to get our luggage out of the trunk . It ran out the battery during the night . Eventually we found the secret way to remove it...by positioning of the front wheels...,who would have known? Had to find a store to buy jumper cables etc. Bad start to our trip. Upon our return to the airport...to return our car rental, we were met by Joshua who was a kind, friendly and professional associate who genuinely cared about our experience. He listened to our trials and offered us a $ rebate to help compensate us for our inconveniences on the trip. Hope you give that young man a promotion and recognize what a treasure he is to your organization. He is a wonderful representative of your company and his empathy, more than made up for the dog of a car we had to drive around the area.

Our reservation did not transfer over correctly so it started a little rocky but Hakim saved the…read moreday. He made sure we had everything we needed and was so great to work with. He went above and beyond to make sure everything went smoothly.

The Gold Plus kiosk is inside the garage. No surprise…read more They have higher end Ford F-150 or so it looks. Their idea of a Ford Edge or similar is this Nissan Pathfinder. Why is it that we often get forced to drive Nissans? We haven't had such good look with Nissans for rentals, as they don't seem to be the greatest quality. Let's hope this one is better. There is random white paint in a few spots around this SUV. On the passenger rear door, back gate, driver's side too. Also some scrap marks by the lift gate, no doubt from dragging items in and out of the trunk.

Booked and paid a sedan months ago…read more Arrived at the Montreal airport YUL counter to pickup car, and they tell me 15 minutes wait. 1 hour later, still no car. 6 people ahead of us. dodgy operation, lazy employees. AVIS, never again.

Horrible service...waited in line one hour...will never rent from here again....employees did not…read morecare that there was a long line...at least four people working the desk...but after serving one customer they would disappear in back for 10-15 minutes...

Most of the team was very kind, they were very knowledgeable and helped us with the car selection…read moreand a potential car seat when the airport broke ours. They went above and beyond in customer service, especially Edem. Thank you!

After a long flight, was greeted by Kevin who did a great job of finding us a car, help load our…read moreluggage and generally made everything easier. Will definitely rent from Enterprise at Montreal Airport because of people like Kevin.

He was ok with me, I was scared after seeing all those bad reviews but thank god he didnt scam me…read morelike he did to you guys !! Cheers !!!

Be aware! Scammer! Scammer! Scammer…read more Trust all the reviews on yelp. They called us saying didn't have the car for us. We reserved it from Priceline 2 weeks ago. Rude guy showed up with shuttle. Did a racist comment about us and never apologized . My US credit card covers insurance still tries to charge me $850 as a deposit. Wanted me to enter the chip for the charge. Why do I need to enter credit card for deposit. Later tried to charge $50 cancellations fee. When we didn't take the car, waited for Uber outside. The guy came outside the office just to call us Cheap .

Very friendly staff. Pick up and drop off was easy and smooth. No pressure and no hidden frees…read more Very fair and competitive pricing.

Oh my god the worse company . The salesman is so rude and we stay outside in Sun for half hr …read more Never recommended to anybody.

I rented quite a bit of cars from different companies, but this Avis location is very special. It's…read morevery conveniently located and if you take a car for a few days and stay in area you can use hotel 10 parking (unofficially, but you will get a gate code from Avis) The most important thing is the proprietor of this place. Shabab is incredibly helpful and awesome person. Over time helped me to get very good deals on upgrades and called me when I forgot to top up the tank instead of charging me 3$ per liter. A+

I've been renting from them for five years now (every time I've visited Montréal) and I've always…read morebeen very happy with their service and quality. Can't say enough good things about these guys.