For the rental price, we could have purchased a comparable suit for our ring bearer rather than…read morerented one. To add injury to an insulting price, it was fitted badly, adult socks were provided for a toddler, his shoes were sized wrong, and his suspenders fit so poorly with his far too short pants that he literally dropped the ring because of them falling while he brought the ring forward! It would almost have been comical if we had not paid people good money to avoid such problems. The store's response to hearing they had failed to provide a professionally fitted suit? "You should have brought it back." Well we were forty five minutes away with a wedding in an hour. We trusted the job was done professionally and it was not. No apology, no discount offered; only a thoughtless dismissal. We paid them to do a competent job and they didn't deliver on that deal. No, that's not OK. Yes, fair people do refund money back in that context. But not even to extend the courtesy of an apology? Shameful. All that said, it is a newer location. Growing pains happen, especially for new operations. But it's clear that training so far is lacking. Will they improve? Maybe, that opportunity is there. Until a good number of reviews swear they've gotten their act together however, and quite possibly not even then, we won't be employing them again and our honest opinion is others should avoid doing so themselves. TL;DR: Until they get their act together, go elsewhere. ~$150 to suit up a kid, and then to do it badly? We should have just bought his outfit elsewhere.

This place is awful and over priced. People working there that don't have any clue about formal…read morewear. My sons tux rental cost over $200 and after they measured him and fitted him his tux was still too tight. What a waste of money and time. Maybe this will help someone else not waste either of theirs.

Calvin has helped me twice with my son. I highly recommend him as he was very professional,…read morefriendly and even provided tips helping him look nice (how to tie half Windsor knot, hanging his pants to keep them creased and even what to do when shirts are exact arm length you need to make them work for you) we will always come back when we are in need of a suit and needing to look sharp.

Fantastic service from Joe at Rainwater's. Joe listened to my son and picked up on his classic…read morestyle and guided him through the process of selecting his suit, shirts, ties and shoes. Made the process easy. I told the owner that I was shocked that their top quality dress shirts were in the same price range as they were in the early 90's.

I will never shop at Kohls again! I called their customer service line and could not understand the…read moregirl. They really need to hire people that know the English language.

Name brand merchandise for better cost. You can stack coupons us Kohl's cash all in the same…read moretransaction so saving money on the name brands is much easier here then most stores. Store is not cool very well so after shopping for any length of time can become uncomfortable. Great selection for anyone in the family even the dog or cat

Men have a wide selection of shirts that fit AQHA and NRHA dress code standards and match their…read moresaddle pads. Women have no selection for appropriate show shirts, barrel races with a dress code or 4H. The two button down long sleeve shirts were hung up so high I couldn't reach them. But they did look inappropriate for Ranch classes and more for Jesse the yodeling cowgirl. The women's clothing is for very young women to go to bars and line dance. This store put a local store out of business that did have a good selection of show appropriate shirts.

My father had been looking everywhere for nice work boots, and after months of searching online he…read moredecided on a few options from Cavendar's. Overall we had a very pleasant experience, nice selection of boots and shoes to suit a variety of styles. During our visit there was a variety of unpacked boxes cluttering the work boot aisle, and the aisles were quite empty, causing us to have to dig through the unpacked boxes for his size. If this had've been the end of our trip? It would've been two stars at best. However just after we found the correct size an associate came and asked if we needed any help, which at this point we did not, but the associate was very kind and told us to come get him if we needed anything. Upon checking out, the cashier found that the boot with the tags on it (alternately, the one my father didn't try on), was actually a different size than the boot that my father DID try on. She then asked the associate from earlier to go and find the other boot, which he did in very prompt fashion. The associate and cashier both apologized for the boxes in the aisle, and lack of selection on the shelves, stating that their stocker(s)/supply room worker(s) (I can't remember if they said singular or plural) had left just a few days earlier. They were honest, and made no excuses, all whilst helping us as best as their available associates could. I highly recommend, but be prepared to have to shuffle some boxes around.

Poor management. Was told to come back at 1 to speak to the manager. Left and came back at 1 to…read morespeak to the manager and the same associate came out (was told she was the manager) and did the exchange. Very rude and unprofessional. This will be our last purchase at this location.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

I like to stop by this location when I'm in Fort Smith. This time, I brought some clothes to sell…read more I brought in a small bag, and I was thrilled that they bought almost every item. I was able to do almost a straight trade for credit on some new pieces I found while waiting. So I felt like pricing was very reasonable. I'll be back.

Definitely not the place to take new name brand clothes expecting your money worth, great example…read more I purchased a name brand item fid not like fit and waited too long for return so decided I would sale back well the amount the wanted to give me back was a complete joke compared to what I had just paid. I have taken items in once before again all name brand in season right sizes typically wore and they only took a small portion and offered me the lowest amt. now as for shopping on occasion you can find bargains if your able to stop in every couple of weeks. It would be nice if they were able to have layaway though for some of the name brand higher end items

Great options for all your special moments. very professional and will help you find exactly what…read moreyou are looking for. Very good quality

Emily is amazing! I called about needing a cocktail dress for my daughter's senior dinner and she…read morewas a sweetheart! I would recommend her for all your formal wear needs! Thanks Emily!