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Dogs In Suds

2.8 (6 reviews)
Open • 9:00 am - 3:00 pm

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11 months ago

They could start with answering the phone and or calling people back when they leave several voicemails.

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5 years ago

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6 years ago

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Stephaney K.

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4 years ago

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5 years ago

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10 years ago

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Heritage Grooming - Our pet Stylist Jaime take some time to play with the group !

Heritage Grooming

(11 reviews)

they don't return phone calls. and when they do they are very difficult to deal with. very rude…read moreand dismissive. it's too bad, i used to like them.

I had excellent service up until my last visit. i always schedule my next appt when I pick up my…read moredog. I was told on my last visit 9/8 my groomer was fully booked, when I asked for another groomer I was told they were booked as well . The reception advised me she would check with each groomer and see if they could squeeze me in. I was never given a reason why both groomers were booked solid seven weeks from 9/8. After waiting more than 24 hours without a call back I sent a text message. I received a call 9/10 stating they had no record of a text or email from me requesting an appt. Needless to say that call was confusing, so I called the reception who was rude, sarcastic, and continuously talked over me. she finally advisedthe reason the two groomers were booked was due to one of the groomers being out on maternity leave. If I was told that up front I would have understood. Instead the receptionist continue to speak to me as rudely as possible. I ended the call and said I do not know what to say. Due to the receptionist's behavior I will not ever go back to Heritage grooming. This all could have been avoided if the receptionist had just said we are fully booked because we have a groomer out on leave. Instead she was nasty, rude, and tried making excuses for her behavior.

Dogs In Suds - groomer - Updated October 2026

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