I cannot say enough wonderful things about PetSuites and the care they provided for my dogs, Sadie…read moreand Cooper. Sadie is 12 1/2 years old and requires extra attention, including two prescribed eye medications. Cooper is a large Lab/ Newfie mix weighing over 100 pounds. Because of their different needs, we reserved one of the townhouse suites and arranged individual playtime for them. Anna checked us in and patiently reviewed the detailed instructions I provided regarding Sadie's two prescribed eye medications, feeding schedule, and overall care. She immediately gave me confidence that my babies were in good hands. I especially want to recognize Tiffany, the Manager at PetSuites. Her compassion, professionalism, and leadership transformed one of the most stressful moments of my vacation into one where I genuinely felt heard, supported, and valued as a customer. What was supposed to be a relaxing vacation turned into an extremely stressful trip, delayed luggage, travel complications, and unexpected financial issues that left me overwhelmed by the time I needed to arrange pickup. When I spoke with Tiffany, she could hear how emotional I was. She listened without judgment, stayed compassionate and professional, and worked with me to solve the problem. She didn't just resolve an issue, she demonstrated what exceptional leadership and customer service look like. Tiffany represented PetSuites with empathy, integrity, and genuine care, and that made all the difference. Anyone can provide good service when everything goes perfectly. True customer service shows up when a customer is worried, emotional, or dealing with the unexpected, and Tiffany showed patience, accountability, and genuine care from start to finish. That says a lot about her character and about how this location is run. I also want to recognize Brandy and the rest of the staff. They were attentive and professional throughout. The Paw Reports showed Sadie and Cooper getting their scheduled playtime, and when we picked them up, they were healthy, happy, and clearly excited to see us, just anxious to get back home with their family. Even though I was over 2,000 miles away, the communication and updates helped reassure me that Sadie and Cooper were receiving the love and attention they deserved. This was our second time boarding with PetSuites, and this stay confirmed why we keep coming back. I take great pride in how my dogs are cared for, and I don't trust them to just anyone. PetSuites gave them a true home away from home. Thank you, Tiffany, for leading such an outstanding team, and thank you to Anna, Brandy, and everyone at PetSuites for treating Sadie and Cooper as if they were your own. Your compassion, professionalism, and genuine love for animals gave me peace of mind during one of the most stressful vacations I've ever experienced. Without hesitation, I will trust PetSuites with Sadie and Cooper again. If you're looking for a boarding facility where your pets are treated like family and where the manager truly cares about both the animals and their owners, I wholeheartedly recommend PetSuites.

My dog Link LOVES coming here! Everyone at the front is so welcoming and remembers his name every…read moretime we visit. I love that you have cameras in the play areas, gives me so much peace of mind to see my baby playing and smiling while I'm out of town. They take excellent care of my dog and he always leaves with a huge smile on his face.

My boys love being groomed here and I would recommend this place to anyone!! I always feel so safe…read moreleaving my babies here and know they'll never push my dogs to be uncomfortable. They are the best place with the best prices. I've been coming here for years for a reason :) Thank you Crystal!

When it comes to pet grooming some of our babies love it. But a lot of the times they are nervous,…read moreanxious, and afraid. The Houndlounge will make special accommodations for pets to make them feel comfortable and to make the experience as positive as possible. Grooming should not be about how many animals you can get in your shop in a day but to see how many are relaxed and happy when they come back. A gentle hand can go along way with a fearful baby. So at the Hound Lounge no your baby may not go home with a perfect haircut but they will go home with a great experience, knowing that someone cared enough and did what was best for them .

I can't say enough positive things about Houndstown. they boarded my rescue dog before I adopted…read morehim and he was severely traumatized and abused by whoever before he got rescued and I've taken him back there for daycare when he just needs a break or I break and so he can continue to be socialized because he is extremely high anxiety and has bad separation anxiety when I am not with him. they are so good to him. now that I know they have a pet taxi for him to go spend time there- I am thrilled!! I just absolutely LOVE this place!!

Pebbles spent five nights and daycare recently. She came home exhausted and took many naps. She…read moreapparently liked the schedule and has stuck with it at home. She is called by name the minute she arrives. She has no hesitation when I drop her off and although this was her first overnight I felt very comfortable leaving her with HoundsTown. The other pleasant surprise was the reasonable cost for this stay. Finally, what I particularly like is the staff who appear to love the animals and enjoy what they do. Thank you for taking care of Pebbles and we'll see you soon.

MAY 2 2026 We're from NYC and we travel with our kitten. We…read morehad such a good experience last time we were here, we wanted to schedule a bath for him but these guys were BOOKED until June. We went for his second nail trim appointment instead. The place is really nice, feline centered and clean. They also offered boarding. I really love this place.

We had a BEYOND WONDERFUL experience with boarding our cat at Purr Life! We had rescued our kitty 4…read moremonths before from Red Dog Farm and were so worried that he'd think we were abandoning him. The folks at Purr Life took EXCELLENT care of him! The kitty condos are so nice! Their facility is also so very nice and "welcoming" feeling...I highly recommend them! A++++++++++++++++++++

Front desk is rude, even when casually talking. playroom is tiny and all size dogs are there…read moretogether. my dog is smaller and came home with scratches from bigger dogs. sometimes there is staff in with the dogs but usually not, they quit or get fired. dangerous place to leave your best friend.

My dog was left unattended Holly would not admit it instead of telling me that he was attacked by…read moreseveral dogs and had to be hospitalized for 2 days I had to get someone to go get him because he was being boarded there and I called to check on him and she told me did I bring him dirty she knew better then she said he would have to get a bath before I get back i wasn't thinking of anything I said ok the next day she called me and told me he had some kind of reaction I became suspicious because he act human and he dont eat differently stuff and I asked her to send me a picture of him and I hollered crying because I seen blood and he was wet from them trying to wash his wounds she's a lie no good person

Bailey loves to go to the Bed And Biscuit when we are away. Check-in is easy, my dog is always…read moreeager to go in, and looks happy in the photos they post of daycare.

Everyone is super nice. They are very loving to my elderly dog, who is almost 15yrs old.read more

This young lady did a great job on my border collie ! She is veey good with animals i can tell…read more she did great job on old Charlie

Michaela is as such a nice friendly person. she came did my service to my fur baby with no…read moreproblems. I was amazed at how she was with my baby. she was d in no time . I will be calling her back.

My dogs come for their health management so far 3 years. They are friendly and very caring.read more

From the initial phone call to Kelly, meeting our nurse, Deja, and our veterinarian, Dr. Goodall,…read morethe experience was first-rate. Our Boxer, Dempsey , was ushered into an exam room upon arrival. Deja and, a little while later, Dr. Goodall were gentle and thorough in questioning (and carefully listening to responses) and examining Dempsey -- who was scared and jumpy. We left with medication, a reasonable charge and in much better shape than when we arrived. This clinic and staff are great resources, when necessary!