Update taken from my husband's post.
"We have been taking one of our dogs for grooming a few years now and the groomer is awesome (Pat).
We decided since we loved Pat, to take our Alaskan Malamute and German Shepherd cross to their Doggy Daycare. What a mistake. Let me explain: first the "greeting team" aka girl at front desk, needs to be demoted to Pooper Scooper. Zero customer service skills. Second, they require a probationary day where we drop our dog off for the day to see how he does. We did and end of day to pick him up, I specifically asked if there were any issues, DH's reply was "nope he was great, just a few issues with dominance but we took care of it". Forward to the following Tuesday, my wife drops him off at 7 am and around 11 am gets a call from DH, they said he was "too confident" and was "marking the other dogs" and "doesn't fit in here" Hmmm well we raise our dogs to be confident but respectful and obedient. And I have NEVER seen him mark another dog, mind you we have taken him to MANY off leash parks. He is a very big and tall dog and could have very easily and accidentally "marked" another dog if they were too close. Our feeling is DH does not want to entertain and exercise our dogs mind and body but rather let him loose in a pen for a free-for-all. Warning to all of you, look into the potential dog care facility, they are not created equal and some are only interested in housing your dog for a fee. Oh and FYI we took him to Pet Smart the next day and Pet Smart Doggy Day Camp associate said "he is such an awesome dog, he loved being petted and playing with his new friend Rosie" and "he also liked chewing on toys and playing fetch". with the above, you make the call.
UPDATE 02/09/13
We took our dog to two different pet day cares today, Bone-A-Fide to see if we (my wife and I and our dog) liked it. We also went to Pet Smart which we had a half-day reservation with. Just to keep this short and sweet and to show once again how obtuse Doggy Haven is, when we arrived at Bone-A-Fide, they took our dog into the pack to see how he would do, 15 minutes later someone came on the walkie talkie to ask if we would be willing to trade our dog for theirs because "this dog is awesome!" then a few minutes later another person came on and asked "if they pass on the first offer, I want second". These comments reassured us, once again, that Doggy Haven does not know what they are doing and should not be in the business of boarding dogs. Once finished with our appraisal of Bone-A-Fide we dropped our dog off at Pet Smart Woodinville, he stayed there from 2:30 PM to 8:00 PM. When we arrived to pick him up we were given a report card which stated (paraphrase) "(he) loved to be around other dogs, well behaved and loved playing with the toys, (we) look forward to (his) next visit, he was just a pleasure to have in camp!". We were also verbally told, "Please bring him back any time, we love having him here". Once again we are reassured that DH has no place being in the business they are "supposedly" in" read more