I love doggie mat And Russell loves them also they always do a good job and Russell loves this place he gets happy everytime. read more

Doggie Mat - Pet Groomers Near Me - Chino, California

I've been going there for years. Dogs are always well cared for and returned to me clean, clipped and ready in a timely manner. And they love going there. read more

I had taken my dog back here in February and told myself I would write a review but never got around to it till now. I called in and the sweet lady had informed me that there is an opening the next day. By the next day, I drove in and dropped off my dog and showed forms of vaccine shots and etc. I had picked out the services that I wanted to make sure my furry friend isn't so furry. I believe I had picked out a trim/groom, trim finger nails, blueberry special, and I believe that was all. The list of services was all located on the paper at the front desk, which I was unable to take a photo of it because I had assume it was already on the yelp page (My mistake). The lady then told me that she will call me when he's ready, to which my surprise, had finished within 2 hours. When I had picked him up, he had a cute bandana on him that made him adorable, and his face smelled like blueberries that lasted about a week or two. It was a really refreshing smell since he sleeps on the bed with me! If I do find myself having conflicting schedules, I would definitely bring my dog back here for that blueberry scent! **Service- [x] Exceptional Service - Great Service - Average Service - Poor Service - Neglected - Forgotten **Time of Service- - Fast [x] Average - Long - Lost of patience **Price/Cost- - Cheap - Worth the price - [x]Average cost - A bit Overpriced - Too Expensive read more

Doggie Mat - I forgot to take a good photo w the bandana on, but he looks so cute sleeping - Pet Groomers Near Me - Chino, California

They're always amazing in grooming our dog. Opens early and the staff are always friendly. They get busy most of the time so make a reservation as soon as possible. read more

Great Service, My Dog loves it there. Friendly People and very helpful. I feel comfortable Leaving my girl to be bathed. read more

First time coming here and they did an amazing job, I love how round and fluffy my pup is. I called to schedule an appointment for my senior pup and they were able to get him in Saturday morning. Important to note the receptionist told me they don't take grooming appointments after 12pm. It took about 3.5 hours total, and the staff were super friendly. My dog came back looking handsome and happy. Definitely will be coming back. read more

Doggie Mat - Pet Groomers Near Me - Chino, California

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They continue to do such a fantastic job!!! Super happy with how they treat my fur baby :) read more

Doggie Mat - Alaska after her grooming appointment! 3 - Pet Groomers Near Me - Chino, California

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Our recent experience at Doggie-Mat was marked by significant miscommunication and disappointment. We brought our dog, Koffi, in for grooming with high hopes for a thorough and comprehensive service, but the end result left us feeling unsatisfied and frustrated. As the summer heat had taken a toll on our furry friend, we were genuinely excited about getting Koffi de-shedded. We had contacted Doggie-Mat a week in advance to inquire about their services and pricing. The person we spoke to provided us with a detailed list of services, including ear cleaning, nail clipping and grinding, anal glands expressed, trimming of genital fur, and paw fur trimming. We also expressed our desire for a special de-shedding treatment, which we were informed could be added for an additional cost. We took extra care to ensure that all details were confirmed when scheduling Koffi's appointment for 9 AM. We were also delighted to hear that Doggie-Mat could accommodate Koffi after grooming is completed until their 5 PM closing time. We looked forward to a comprehensive grooming experience for our furry friend, especially given the challenges of the summer heat and Koffi's shedding. On the day of the appointment, we dropped off Koffi and received no questions or concerns from the staff. However, our optimism quickly faded when we were called back just two hours later to pick up our dog. This rapid turnaround left us impressed but also suspicious, given the extensive list of services we had requested. Upon arrival to pick up Koffi, we were presented with a bill of $65, a price that not only felt remarkably low for the amount of services we requested, but also did not align with the quote we had received over the phone. Confused, we inquired about the services covered by this amount. To our shock, we were informed that Koffi had only received a bath, which was not at all what we had expected. Our primary reason for bringing our dog to Doggie-Mat was the de-shedding treatment, and it had been completely overlooked. Furthermore, the promised paw fur trimming service was also omitted, despite our hopes of preventing dirt accumulation in the crevices of Koffi's paws. To make matters worse, the staff member proceeded to lecture us, insisting that we should have explicitly stated our desired services during the appointment booking. It was clear to us that the miscommunication was not on our part but rather a failure of the establishment to provide the services we had originally agreed upon. In retrospect, perhaps one mistake on our end was not confirming the specifics of the bath and de-shedding services upon bringing Koffi in for his appointment. Nevertheless, we believe that the initial phone conversation should have clarified these details and expectations. However, we must mention the some positive aspects of our visit. Koffi smelled amazing, and they added a charming Halloween-themed bandana when we picked him up. It was a lovely surprise. The staff member also took the time to inform us that the groomer commented on how Koffi was a very sweet boy during the grooming process. This made us incredibly happy, knowing that our dog is well-behaved and appreciated by the staff. Overall, our visit to Doggie-Mat left us highly disappointed and frustrated. What should have been a positive experience was marred by a failure to communicate and deliver on the services we had originally agreed upon. We recommend that future customers be exceptionally clear in specifying their requirements when booking appointments to avoid any misunderstandings. read more

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I was very impressed . I have a 14 year old Yorky with bad hips cataracts some memory loss and this Shop did amazing. She didn't come back home like trembling and fear. She was actually left the location very happy. She didn't seem as if she was sedated like other shops. I was very pleased, and they promised me that they would give her the best care, considering her age and allowed more time to even take care of her so that made me feel more comfortable what I recommend this place to anyone it's a definite yes the location isn't very presentable outside nor the inside but when I tell you, they give your pet excellent care it's excellent care so thumbs up great place to take your pet who is also your family member. I would definitely be back. read more

Doggie Mat - Our furry family member Lyric Pheobe - Pet Groomers Near Me - Chino, California

Our first time visiting Doggie Mat. I have a mini schnauzer, they did a beautiful job on him. Thank you Doggie Mat for such a good job!! read more

Doggie Mat - Charlie - Pet Groomers Near Me - Chino, California

Took my doggie in for an anal gland expression. They took her in quick and brought her back quick. We are new regulars here :)

I had no idea there was such a great place in my community for dog grooming. After searching Yelp, I located a great one...Doggie Mat! We always went to a "big box" pet store for grooming needs. Although they did a good job, the service and convenience at Doggie Mat was exceptional. My pet's nails needed to be trimmed, so I contacted the Doggie Mat. The employee who took my call was friendly and indicated I could bring my awesome pug in right away. I drove to the Doggie Mat and was in and out in about 15 minutes; even though they appeared to be very busy. The employee, who might have been the owner, was awesome. I could tell she was great with animals. At the conclusion of the nail trimming, the employee indicated our pug was a good girl, and there were no issues. The cost for the nail trimming was only $10.00. We look forward to returning to the Doggie Mat to pamper our pug some more! read more

Great service. Super job, Tyson was really happy, he must of had a great spa dayGoing to be a regular

Came in today last minute to use their self wash. Called 30 minutes in advance and they had everything set for me by the time I arrived. I wish I remembered the nice lady who helped me's name. So professional & kind! All the dogs in their care seemed happy and not stressed coming from a fellow groomer, the environment was great to see! Thanks guys! read more

I've been taking all of my dogs to doggie mat for YEARS. I recently took 2 of my small dogs to get their nails clipped. I was paying $5 per dog, then the price jumped to $10 and very recently they jacked the price to $12 per dog. It's called gouging customers. The price shouldn't change if there are no additional supplies needed. Same cutters, Same amount of time, same 2 small dogs. I checked with 2 other groomers and they agree with me. I'm done with businesses taking. Take Take Take, No more! There's zero customer appreciation at Doggie Mat! read more

First time here. I did the self service And probably will never come back. The people working here were nice but not very informative. Since it was my first time here they only set me up with shampoo and conditioner someone did help me bring up my dog but they didn't have stairs .... I had to ask for a brush. They provide you towels , I had to ask if I can use the blow dryer. Initially they should've said "here's shampoo conditioner, This is how you use the blow dryer, if you need a brush here you go" instead of me looking around and asking someone that was pre occupied. They wanted to give me a dirty bathtub but someone came up and rises it down. Get this if you do the self serve you have to wash and dry your pup in the same tub so my pup was still wet because instead of moving him to a spot where the whole surface was dry I was drying him in the tub I just washed him in. Overall not a good experience. And the place looked dirty, not like of dogs wash and dry here but overall the walls the space everything. I'm going to try scrubby puppy but yeah not coming back. Oh and when I was there I kept hearing this poor pup crying like the lady was hurting him. Just that alone I knew I was never coming back read more

Tara was wonderful she groomed my standard poodle very well and at a reasonable price I can't wait to go back next week

We have been bringing our two dogs (Pomeranian and Miniature Pinscher) here for the last 5 years. They always take good care of our dogs and we have never had any issues. They call us right when our dogs are ready for pick up, and give them top notch care every time. Our dogs have had the following services: bathing, grooming, nail trimming, express anal glands, and teeth brushing.Their prices are very reasonable. They also spray our dogs with a doggie perfume so they leave smelling great. I love that they keep track of the services we request and the way we like our Pomeranian groomed, so that we just have to drop them off and they take care of the rest. Recently we've stopping dropping off our Minature Pinscher since she's getting very old and prefer her to just get her nails clipped and come back home. I appreciate that they still ask about how she is doing. They truly care for our pets, which is why we will keep coming back. read more

Great place to go for DIY dog washes. Elevated tubs and dryers. Staff helpful and friendly. Supplies available. read more

Doggie Mat - Fluffy Jojo at Doggie Mat - Pet Groomers Near Me - Chino, California

This was the first time I ever took my dog to the groomers! Nina was very nice and sweet with Oliver! Definitely recommend this place as Oliver isn't a easy dog to handle. They reassured me that he was in good hands and that they took really good care of him. He's never looked better than when I got him as a puppy! Definitely coming back here. Amazing work! And they were able to squeeze me in for same day appointment. read more

Doggie Mat - This is the after of his first time getting groomed! He looks so handsome! - Pet Groomers Near Me - Chino, California

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My go to groomers for my dog!! I have a big shepherd who is 100 lbs so it is very hard to bath him at home. I always call to make an appointment, because they do get very packed. I also like that this place is pretty close to home. It does take a while. Usually I make an appointment for 10am and get a call to pick him back up around 2 or 3pm. My dog always comes out super soft and smelling fresh! He also gets a nice bandana each time. During holidays, they have holiday ones to go with the theme. They have always been friendly when I came and apparently, I'm told that my dog is very good during his bathing and grooming session. At home, it's so hard for me! His extra hair is all brushed out and they clean his ears and trim his nails also. For my dog, since he is big, it costs me $43. The price went up a little, as it used to costs me $40 when I first took him. I believe small dogs start around $20. Prices can vary also depending on the type of hair your dog has. We come every month or 2 or if I know my dog will get really dirty. For example, the last time when I took him to the groomers (last week), we went on 2 hikes where he got to play in lake water and also the beach and rolling in sand. I made an appointment for the next day after both hikes, so the following morning he went to the groomers and came back all nice and clean after. To me, the $43 is 100% worth it so that I do not have to deal with the hassle and the mess of trying to bathe my dog at home! I also really get scared of cutting dog nails, so that's another bonus for me! The only thing that sucks for me is that they close every Sunday and Monday and those are the 2 days that I always have off. I recommend coming here, and I will continue to take my dog here. I have another coworker who also takes his dog here and he really likes it too. They take both cash and card. read more

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This place is run down and dirty with rusted tubs . Very low budget . It had decent reviews but I felt so dirty in there .

We and our Fur Babies LOVE this place. We have 2 English bulldogs and they absolutely love the staff and environment here. They take such great care of the dogs and show them so much love and care. The prices are great and reasonable and they always leave our dogs smelling great and very clean read more

Doggie Mat - Our after picture. Two happy puppies - Pet Groomers Near Me - Chino, California

Friendly staff, decent prices. We use the self serve baths for our golden girl and it's so easy and convenient!

Groom my Maltese excellent work treat our pet with love pleasant staff. Pricing is reasonable follow instructions well. read more

These people are great. I did my research on local groomers and pet stores and they were all charging a lot for dog baths. Petco and Petsmart are about $100 + for bath and any additional services. Doggy mat charges me around $40 for bath w/ nail trim, flea shampoo, anal expression, and adds cute little bows or bandanas when finished. If you're looking for a high end dog salon that charges you the amount of a down payment on a car then go elsewhere. This place may have fur flying around sometimes but they get the job done and do an excellent job. If you're looking for a local groomer Doggy mat has great pricing, friendly and personable staff, and making an appointment is easy! You're also always greeted by the cute corgi!! read more

Doggie Mat - Bath before the holidays! Sophie looks and smells beautiful. Thanks! - Pet Groomers Near Me - Chino, California

We have been coming here for years. Absolutely love them. Very friendly, family-like feeling and Inexpensive.

Doggie Mat did an awesome job cleaning up our fur baby Toby. He is so much happier after his bath and haircut. read more

Doggie Mat - After: Toby after being groomed. Relaxing on the couch watching tv with Daddy. - Pet Groomers Near Me - Chino, California

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If I could give them 0 stars, I would!!! Never coming back to this place EVER and do not recommend! Just wanted my dog's nails grinded, they took all of 3 minutes and his back feet were barely done. Charged me $10, but their site says walk in prices for trim and grind is $8. WTF?! So apparently they are also dishonest, regardless of the amount. So if I'm paying extra already you'd think they could spend more than 3 minutes and do a descent job. Avoid this place, it's a dirty dump with shady people and horrible work! read more

We have been going here for more than 20 years! They are consistent in the quality of their grooming and service. Our dogs have always come out gorgeous. Even our Chow loved going here!!. read more

Genuinely nice people who are very good with handling the pets I've brought to them over the years. Summer cuts, nails clipped, bathing have always been easy with them. They offer a DIY bathtub to wash your dogs very economically where they supply the soaps and towels as well. read more

I love bringing my German Shepard Sammie here! She absolutely loves getting a good bath and is always super soft and smells great when leaving. I swear she looses 5 lbs of of excess fur and looks so pretty after! They are very affordable and work hard on being reasonably price against the high competitive rates who charge a ton for a Shepherd some have charged us up to 75$ doe a basic wash. She is very calm there and I love picking her up and she recognizes me and get all excited! We have had problems in the past where she was clearly uncomfortable and wanting to leave asap! But at doggie mat she loves Kelly and is very happy to go spend the afternoon with her! i Highly recommend you take your pups here!! read more

Doggie Mat - My very happy, soft and pretty pup Sammie after a cost to doggie mat! - Pet Groomers Near Me - Chino, California

It's a small place and if you blink you might miss it. The place usually allows prefers to let the wash bins be available after noon as they are busy washing the dogs in for their business in the morning. So much easier for our 80 lb dogs to be brought here and you can't beat the price! read more

I am so glad we found Doggie Mat. They are professional, clean, and absolutely wonderful with our Lola. Not to mention they do an excellent job grooming, and their prices are very reasonable. You will not be disappointed, guaranteed. read more

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I brought my 2 shih tzu dogs yesterday for the first time and I absolutely loved the service and treatment my dogs got. My poor fur baby's had long matted hair and they took them in without complaining and made me feel very comfortable with leaving my dogs there. Im a happy customer. read more

Doggie Mat - Pet Groomers Near Me - Chino, California

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Thank you Doggie Mat!! As you can tell they did an amazing job. Everyone was so nice and they always recommend the best for your dog. read more

Doggie Mat - Thank you Doggie Mat!! As you can tell they did a great job, Very nice and friendly staff. They always recommended the best for your pup. - Pet Groomers Near Me - Chino, California

I've always had an amazing experience at Doggie Mat. I have a variety of Dogs ! A black Lab, A corgi, A terrier mix and a shitzu mix and all with extreme different personalities! My corgi is very nervous and my lab is very obnoxious but Doggie Mat has continued to accommodate and treat my babies with extreme care and they come out looking so handsome! My corgi is in right now and I can't wait for him to be all done ! read more

I was searching for a local groomer for my dog last year and I found Doggie Mat through Yelp. I decided to take him here and I was very happy with their services. For his breed, the recommended look was a bear cut. Unfortunately his face didn't work with that. Lol I let it grow out before I took him again and I spoke with the associate and we picked out something else on their wall of pictures. On the next visit his look was definitely better. It resembled a bear cut but not completely the bear look. I also mentioned to be careful of his eyelashes and that he's sensitive with his nails. It was here that I found out the reason why he's afraid of getting his nail cut. She mentioned that she noticed dogs who had their front legs bent inward were more likely to be afraid of getting their nail cuts. Good information to know! The next time I took him, I showed a picture of a cut I wanted to try and it came out great! They took great detail of what I mentioned while we were talking. I also love that he comes back with a cute bandana scarf. The staff are all really nice. I'm more then happy to support the local businesses. read more

I been taking my dog here for over a year let me start off with how I feel they don't treat the dog well there. My dog always comes home dying of thirst! I know my dog has been holding in her pee when she's there! Do they hold our dogs in crates? Why not allow them to pee if they need to? Honestly never giving this place my business AGAIN! I'm pretty sure what the ex employee stated is true the owner is pretty rude. It's disgusting how this is your business and you treat dogs like crap! This place is ridiculous needs to be shut down!!! read more

Love bringing our dogs here for their grooming!..they always smell so good when we pick them up. Thank you Doggie Mat for being so good with our boys!!! read more

Doggie Mat - Dodger & Peanut! - Pet Groomers Near Me - Chino, California

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