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    Doggie Day Spa

    5.0 (1 review)

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    3 years ago

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    Petco

    Petco

    (26 reviews)

    For a change this is a positive review. Long story short, I purchased a new 75g fish tank the other…read moreday, left it in my car til I had help to get it in my house and when I went to bring it in I found what I thought was a crack in the bottom. I took it back to the store with the receipt, still concerned that because it was glass I couldn't exchange it. Surprisingly, they were perfectly willing to work with me, exchange or refund. The manager said making me happy was his concern. Fortunately a young man was looking at it and found it was just a glue string that looked like a crack. I've been to many of their stores and had less than 5 star experiences. This one, however, seems to be doing things the right way!

    Never, ever, EVER again…read more My 4 Yorkies normally go a private groomer but she recently had surgery so I've been taking them to Petsmart. They had an appointment today but they were short a groomer and asked if I could reschedule so I called to see if Petco could fit them in. They said yes and I took them in at 1:15. When I take them into PetSmart they typically get all 4 in and out in 2 to 2 and 1/2 hours. I didn't walk out of Petco with my Yorkies until 6:22. Over 5 hours. To make things a million times worse, the manager was RUDE and when I finally got them and they handed me my bill, I almost PASSED OUT. For 4 full grooms at PetSmart they charge me around $240.00 depending on what package I get and keep in mind, that's for 4 FULL GROOMS. Today, only two of my Yorkies needed a full groom. The other two only needed a bath and nail trim. The total with the same customary 20% tip? $380.00!!!!!! How on EARTH can they justify charging that much for two grooms and two baths??? I will NEVER set foot in that place again. Who can AFFORD that??? They just lost a customer for LIFE.

    Doggie Day Spa - groomer - Updated May 2026

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