1. Doggie D'Tails

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    North Augusta, SC

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    Doggie D'Tails

    3.3 (3 reviews)
    Open • Open 24 hours

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    8 years ago

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    The Ritz Pawton

    The Ritz Pawton

    (3 reviews)

    I am absolutely furious about the experience I had with The Ritz Pawton and regret trusting them…read morewith my dog. I brought my Cockapoo in with clear instructions and multiple reference photos showing exactly what I wanted. Instead of following those instructions, they shaved her down without my consent leaving her completely shaved with a poodle type head and a lions tail. At no point did anyone call or text me to ask permission, even though they later claimed "matting" as an excuse. Any competent, professional groomer knows you ASK the owner first before making a drastic decision like that. They did not. The haircut itself is awful -- uneven, careless, and nothing remotely close to the photos I provided. My dog looked embarrassed and stressed when I picked her up, and I was honestly shocked at how bad the job was. What made this even worse was the groomer's attitude when I confronted her. She was rude, dismissive, and showed zero accountability or concern. No apology. No explanation. No attempt to make it right. Just pure indifference. This place clearly does not respect their clients, their instructions, or their pets. If you care about your dog, do not come here -- because they will do whatever they want without asking and then act like it's your problem.

    The Ritz Pawton North Augusta, SC staff is compassionate, friendly, and caring. The facilities are…read moresuper clean and accommodating. My grandpup attends doggie daycare and has been groomed at the Ritz. I think the name says it all. I can't say enough about the owner and her staff. Thank you Ritz Pawton, North Augusta!!

    Doggie D'Tails - groomer - Updated October 2026

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