Since the store front in Fort Wayne closed I have had nothing but issues getting our fence,…read morerecievers, transmitters repaired/replaced and been charged ridiculous fees to have them take care of it. DO NOT USE THIS COMPANY!!! They no longer stand behind their products or their customers! So disappointed in the way things are handled here now. You will get jerked around by the customer service as they run the potential issues and the charge is up to $199 now, used to be $80 for the first hour then they charge $50 for every half hour more. My equipment is faulty and needs constant replacing but why am I paying these fees for them to do that? Just outrageous. BBB here I come.

We acquired a new adult dog this past fall. After joining our family, our new addition exhibited…read moresome anxiety issues that made her appear to be a vicious dog at first. Molly's Support and Expertise Molly played a crucial role in helping us address these challenges. She guided us through the process of helping our dog feel comfortable and secure, both with accepting us and adapting to the fence. Molly demonstrated exceptional patience throughout the journey. Building Trust and Success Thanks to Molly's knowledge and her patient approach, the situation turned out to be a huge success. Our dog made great progress along her journey to trusting humans. We are deeply grateful to Molly for her support and dedication!

Ahri had a great weekend stay at Pampered Pets Bed & Biscuit! The staff is super kind and easy to…read morework with. The only hard part is they are under staffed in the boarding area so sometimes getting ahold of someone to book is hard. However, when your dog is staying they instantly pick up because they have enough staff in that area. Ahri seems to be exhausted which means she definitely has a blast! It was a little over $220 for three nights, four stars package and a deluxe sweet. She also got a bath before we picked up Ahri. Keep in mind though she stayed over a weekend which made the rate higher. Overall, I highly recommend this place for your dog or cat!

DO NOT TAKE YOUR PET HERE! As once loyal customers, we had an extremely disappointing experience…read morehere. Our puppy was injured (twice in back-to-back days) while under the "care and supervision" of Pampered Pets. After the second injury, we had to take our puppy to the veterinarian and pay for the care to his injuries and prescribed medication. Both times, not one employee notified us of his injuries. I totally understand that injuries and mistakes happen, especially with puppies. However, it was the lack of transparency that really upset us. After the first injury, we told the staff the following morning that, when we picked our puppy up from daycare the previous day, we noticed had a laceration wound that was still wet with blood. We were told they would keep a closer eye on him. That same afternoon when we picked him up, we noticed he now had a large and very swollen puncture wound from another injury. Again, not one employee notified us of the injury. I brought the incidents to the attention of management, hoping they would provide us with a discount or reimbursement of some kind, for the daycare services or veterinary bill. Unfortunately, we were told the contract they make you sign in order to enroll your dog in daycare has an indemnity clause, which frees them from all injury liability that your dog sustains while under their care. While they aren't legally liable, the way this was handled was just completely unacceptable business practice and their negligence was glaring. My wife and I are newly weds and we paid very good money hoping our puppy would be safe and properly cared for while we worked. Not only did we not receive the services we paid for, we also incurred extra expenses in the form of a veterinary bill and medications. The lack of transparency and handling of this matter was so disappointing, we will no longer be taking our puppy to Pampered Pets. The only recourse we were offered (which they made VERY CLEAR that they did not legally have to provide us with) was a couple of free days of daycare for future stays. The LAST thing we want is to take our puppy back there. Hope it was worth losing a loyal and paying customer. We have since found a replacement Pet daycare and we could not be happier!

Green Dog Goods is the best location for all natural dog products. The owner has an array knowledge…read moreabout how dog food and chew toys are made, where they are made, and only carries high quality, healthful items. She found us a food for our doodle that excludes corn, but she presented us with a variety to chose from, ranging in price. Overall, we will only buy our dog treats and food from Green Dog!

Disappointing leadership - signed a contract and did not follow through on contractual agreements -…read morepoor ethical business and partnerships

Very disappointed. I recently adopted an older dog and took her to an obedience class. Turns out…read moreshe has more anxiety than I thought and this class was not a fit for us. I attended one class and did not go back. I sent two emails and left two voicemails about a pro-rated refund with no response. Very bad experience.

This has to be the best kennel in Fort Wayne. We have brought our dog here for years. Lori and…read moreher husband are incredibly caring, friendly and pet passionate people. They will love and take care of you pet as well as they do ours. The facilities are always clean. It's easy in and easy out. They have a nice outdoors area where they can take our pet out for some fresh air. We have never had health issues using Von Aries. They take great care to keep your pet healthy and calm and happy. We have also used their grooming services many times. They always ask a great job. Out pooch always looks handsome, happy and easy to strut his new look. Give Von Aires a try! Really the best kennel in Fort Wayne!!

We have always used Von Aries but with the face of Von Aries not there I can't in good conscience…read moretake my dog there. I felt that my dog was safe and cared for when we boarded. Unfortunately that's not happening now. Sadly I now have to find a new groomer and boarding. Be careful because you may be paying for care that your furbaby isn't getting

I purchased the K9-800 K9 Handler 1 Mile Trainer with the 33" Bungee Collar from E-Collar…read moreTechnologies in May 2020 for my Sable German Shepherd imported from the Czech Republic. For 5-years the system worked incredibly well, especially well for a dog with a thick, weather-resistant double coat designed for working outdoors. GSDs fur features a dense, softer undercoat for insulation and a harsher, straight outer coat that lies flat against the body. Finding an e-collar that was compatible with her fur type took trying out at least half a dozen brands, before falling in love with E-Collar Technologies, Inc. The reliability, range, and overall performance were excellent, and it became an essential part of safely working and handling my dogs. In May 2025, I needed to replace the Educator Quick Snap Bungee Collar after the quick snap feature actually prevented what could have been a serious injury to my dog while using the collar with a metal lead outside in our front yard. That incident was 100% user error on my part, and the quick-release design likely saved my dog from harm. Unfortunately, since replacing the original collar, the quality and durability of the replacement Quick Snap Bungee Collars has been extremely disappointing. We have now gone through 3 replacement collars because the bungee portion stretches out to the point that the collar no longer fits properly or functions effectively. A loose e-collar is not only ineffective, but potentially dangerous because consistent contact is critical for proper operation. Additionally, repeatedly changing out the collars has caused wear and damage to the hard plastic receiver attachment points. Over time, one of the receiver arms ultimately broke off completely, further impacting the functionality and reliability of the system during use. We will now have to replace the receiver for $125 (to further utilize the training device that originally cost over $350. I still believe the original K9-800 system itself is one of the best training tools available, which makes this even more frustrating. The original collar lasted nearly 5 years without issue, but the newer replacement collars have not held up remotely the same way. I truly hope E-Collar Technologies reviews the durability and quality control of the replacement Quick Snap Bungee Collars because the decline in longevity and performance has been significant. From further research, it's been determined that the Educator Quick Snap Bungee Collars (colors: black and red) are no longer being manufactured entirely in-house, but a few years back transitioned to a different manufacturing company providing the bungee quick snap mechanism for E-Collar technologies in the colors black & red - I've been promised that ALL other colors are 100% made in-house, and should not wear, tear, and breakdown like the past 3-collars we've purchased. I highly recommend this company & their products EXCEPT the black & red Educator Quick Snap Bungee Collars.

If a rating of zero stars were possible, this business would qualify. Their customer service is…read morepoor. Packaging for orders is awful. You pay several hundred dollars for a new remote training shock collar housing electrodes and you expect it to be shipped to you in a little something more than a "baggie" with the device itself exposed under clear film. When the container it is in shows shipping damage, you call for a return label and get a woke lecture from one of the pissants in customer service. E-Collar Technologies will get this back and I will shop elsewhere.

Belle responded within a few short hours of my request! we easily were able to set an appointment…read moreas if we were talking person! she came to our home and gently, thoroughly, and quickly groomed the overgrowth of nail in our precious allie's feet! for her price she is worth so much more!! so sad that we just now met and she will be leaving the area! just know when yu ever come back for visits, and can pencil a few moments in for allie please contact us!! our babygirl is happy and healing very well! your work was something that in all other facilities base charged 150.oo! you are awesome belle!

Murphy is a big baby when it comes to nail trims. Had Clark's Pet Care in home service. Murphy…read morenever cried at all! Great experience and very convenient. Highly recommend Clark's Pet Care!