The facility is okay, dogs well taken care of. The issue is with the treatment of employees. There…read moreis a very high turn over rate with the kennel techs because of the way the owner talks to them. She picks on certain ones and pushes and pushes with emotional abuse until they can't take it anymore. She is not a good boss at all and until she gets her treatment of employees under control she will not keep any.

Elite Pet Resort is the best doggy daycare and boarding facility. My dog absolutely loves this…read moreplace. Upon arriving, he jumps all over the car with excitement. The staff members and Ms. Jill undoubtedly loves the fur babies and provides the best care. Once, while boarding my fur baby, he became ill. Ms. Jill did not hesitate to call me and she also took him to the Vet for me. Elite is definitely the home away from home hands down. I don't have to worry about my fur baby when he is in their care.

Made a last minute reservation and I'm so glad I did. They took such great care of my fur baby…read more She had her own private room and bed. Thanks Natalie for your great care.

While my dog was bleeding, the guy was more worried about getting paid for the service. I don't…read moreknow why because all he did was cut my dog, made him bleed, and couldn't even dry him because the dryer gave up. I still had to pay $25, for the worse service and i shouldn't had pay

Excellent care for our newly acquired King Charles rehome. The clinic "squeezed" us in as we are…read moretraveling through. Very thorough examination and appropriate treatment for allergies. Thank you for your care.

Dr Seymour is the most caring and gentle bet i I have dealt with. We have been with him for over 20…read moreyears.

I have found the vets at this clinic, Dr. Vignes and Dr. Westin, to be thorough, competent and…read morekind. They not only are concerned and caring with my sick dogs but they are caring about the money I spend to keep them happy and healthy. Good vets don't just treat animals, but they have to be good with people too. These vets check all the boxes.

We had a very healthy pup before we took him into the vet office... he was 4 months (ish) 40(ish)…read morelbs we had him a total of 9 days. The lady we adopted him from said she'd given him his puppy shots herself. We told this to the vet and she recommended he get another round just in case what she gave him did not take. So on her recommendation we did. He also received his rabies shot worm medicine. When we got home he threw up twice, so I called the vet office they said to bring him back. When we got there they checked him out, and decided he was allergic to a medicine he'd gotten earlier that day. So they gave him more medicine to help stop his throwing up, and one for the allergic reaction. They said he would be mostly sleeping and lazy due to the medicine. This was a Wednesday. He was dead that following Saturday. I called a few vet offices explaining the situation and they all agreed that it sounds like he died of an overdose of medication. When I called their office to cancel all future appointments (he had a booster app a month from then as well as our other dog had a nail trim and rabies) all appointments were canceled. The lady replied back "I'm sorry to hear that is there anything further we can do?" The next day another person called to again apologize and ask if there was anything further they could do for me. No one offered a refund of the close to $200 we just spent on his vaccinations etc. we had waited so so long to get a puppy like him, and can not believe it ended that way...

Being truthful. One blood taken in the 10yr. Brought my best friend my baby my world in because her…read moretummy was swollen. Yes she had problems with her legs. But the swollen belly. Dr Sara took Sissy to the back and said that was just fat!!! Sissy wasn't feeling well so I took her in to be checked. Next thing they kill my baby. I went to shock.

Amazing people, kind, understanding and very attentive. They explain everything thoroughly.read more

The ease of making her appt and the explanation of the surgery, meds & follow-up, and the charge…read morefor the surgery. My husband and I were both very impressed with Dr. Wilcox, his evaluation of Dusty, and him taking the time to explain her surgery to us. Then I was surprised to get a call from Dr. Wilcox himself, earlier in the day than I thought it would be, telling me Dusty was out of surgery and when we could pick her up. We are VERY pleased with Dr. Wilcox (and he came highly recommended by Dr. Toman). When we went back to pickup Dusty, check-out went smoothly and our charge was less than we were quoted (different injury & surgery than was quoted) - plus Dr. Wilcox gave us a Military discount too. Thank you very much. 8am arrival, the place was instantly packed - but the staff and Drs. handled everyone & everything efficiently and appeared to be very organized. The same efficient service during checkout and pickup that afternoon. And everyone was so nice and helpful!!! We thank you all so much!!!

They are extremely good about trying to work you in when needed. All the doctors are attentive and…read moretruly care about their patients. I would recommend them to anyone and everyone.

I saw the negative reviews after leaving my dog for the night and got a little nervous, however my…read moreexperience was very pleasant from the start. I called first to ask about some alarming symptoms my dog was having and got an upfront, quick response. The technicians' speech remained calm every time they spoke which was reassuring. Doctor Flowers was very attentive and took good care of my baby. I hope I never have to take my dog to the emergency clinic again, but if I do, we will be going to SETAEC.

This review is only in regards to the technician I spoke with. I have no experience with the…read moreveterinarians, and cannot comment on their services or professionalism. To make a long story short, if you plan to be seen at this clinic, be sure to show up in a chipper mood. After waiting over 30 minutes to be triaged (totally okay with me as I understand there are always animals with greater needs than mine), I was met by a technician who wAs a bully, verbally abusive, and literally told me that because I was being "rude" that my dog would "have to wait a lot longer". Mind you, my dog had been attacked and had multiple lacerations to her neck. He was looking at my dog laying down in the back of my SUV while telling me that I have a bad attitude and that he was putting her at the bottom of the list. Behind a dog that had an inflamed eye. This is NOT how triage works. The fact that this technician, Jason, punished my pet because I didn't feel the need to coddle his emotional instability is absolutely ridiculous. Nobody comes to the ER vet having a good day. I can handle him being rude to me, but punishing my injured family member out of spite is poor ethical practice among many other things. Please know that if I was a man, he would have NEVER spoken to me this way. I'm a 32 year old female, and was alone and scared. Apparently my tone was not to his liking. Included is a picture of what another practice did to help my dog. Just to clarify that this was more than a small wound. Yes, I had to leave and find somewhere else because he left me outside after looking at my dog. He went in and put her chart away to punish me. He did all of this while we were alone in the parking lot. I have never in my life had a grown man condescend me and speak to me this way. I'm an RN and deal with rude patients daily, but this doesn't change the fact that I am there to help them. If I behaved in the manner he did, I would lose my license and be fired. It's abuse. Plain and simple. Against me and my animal. Also, check out their other yelp page. They have two! The other also has similar bad experience.

Shelby has been watching my dogs & cats for years now and I am so excited that she has decided to…read moreopen her own business! She loves my pets as her own and I can't recommend her enough