Dr. Zachary Ang is such a blessing to have worked with. My cat had a dangerous bleeding situation…read morein March 2026. I rushed him to MedVet Mountain View. From the moment Dr. Ang first met with us, he exhibited wonderful listening skills. He valued my comments and made me feel heard. It was a dangerous urgent situation, and he gave it the prompt attention it deserved. My cat had to be hospitalized, and I could not have had a better vet to help me through those difficult days. Dr. Ang was so unbelievably kind and helpful to both myself and my cat. I've had pets my entire life, and I've never been more impressed by a vet. I was very worried about my cat, and Dr. Ang kept me updated and generously answered every question I had. It has taken months for me to write this review, because my cat had to be put down about 10 days after this emergency situation. However, thanks to Dr. Ang's help and advice, my cat got to spend over a week with me at home, before he developed another medical issue that again threatened his life. My cat was put down at almost 18 years of age, with the assistance of Dr. Ang. He made a terrible situation much better than it otherwise would have been for us. This my most difficult time with a pet, and I'm so blessed to have had Dr. Ang through the journey. I can't possibly thank him enough for how much he went above and beyond for my cat, and for me. Dr. Ang is a wonderful person, and anyone is lucky to have him care for their pet. I am also happy with MedVet Mountain View. I've brought my cat there many times, and the fact that I drove from Santa Clara to Mountain View many times specifically to go to this office is evidence of how comfortable I felt bringing my pet there--rather than vets' offices much closer to me geographically. I am happy with the staff and experiences overall at MedVet Mountain View. But, Dr. Zachary Ang is a vet that restored my faith in humanity, and he deserves particular credit for going far beyond the call of duty for myself and my beloved cat.

I strongly would not recommend MedVet Mountain View based on my experience with my dog's care…read more My dog underwent bilateral anal sacculectomy at MedVet Mountain View on 5/5/26 for recurrent anal gland problems on her right side. According to her medical records, her rectum was "entered" during the surgery, and I was not informed that this had occurred at the time. She subsequently developed a wound complication and a recto-cutaneous fistula, requiring another surgery for debridement and repair. In other words, leaking feces into the pelvic cavity and formed an abscess and leaked it out through a small hole formed in her skin. The complications continued. After the second surgery, her anus was surgically repositioned toward the right side of her body. Despite this, she continued to experience recurrent problems in the area, including inflammation, drainage, and repeated abscess-like infections now on her left side where she didn't have any previous infections or issues. After multiple procedures and several surgical consults with no answers and continued problems, I ultimately had to take my dog to Colorado State University's veterinary hospital for a third surgery and specialty evaluation. During that surgery, pieces of anal gland tissue were found remaining on the previously healthy side, along with an infection involving E. coli that had become trapped in the area. My dog has now been through three surgeries, prolonged medication, repeated veterinary visits, and an extremely difficult recovery. She has experienced significant discomfort, and this has been emotionally and financially devastating. I understand that complications can occur with any surgery. My concern is the overall course of events: the rectum being entered during the original surgery without me being informed, the subsequent recto-cutaneous fistula and wound complications, the second surgery that resulted in her anus being repositioned, continued recurrent infections, and then the discovery during her third surgery of retained gland tissue and trapped E. coli infection. I ultimately had to travel out of state to obtain specialty care for my dog after complications from the original surgery. I am sharing my experience so other pet owners can make an informed decision and ask very detailed questions about the procedure, potential complications, how complications will be communicated, and what follow-up care will be provided if something goes wrong.

We really enjoyed out vet and her gentleness towards my pup. The staff was really nice and i am…read moreexcited to see their new location. They didnt upcharge me and made helpful recommendations. So grateful we met our new vet!

There were some issues with our baby's pet insurance, in comes Lindsey to the rescue! This amazing…read morewoman spent a lot of time helping us deal with the insurance company and finally getting us the coverage pay we were due. We love this place! If you aren't taking your pet here I don't know why....They are simply the best here!

The best place to take your pets for excellent care. My dog Panda loves it here. It's so refreshing…read moreto have both a vet technician and CSR team that loves animals and cares about client relations so much, they're both great. Veterinary shoutout to Dr. Bystrom, Dr. Gould and Dr. Neal who have always been awesome with my girl. Thanks so much

Lola , my 8 years old Yorkie , had a major oral surgery at Adobe veterinary hospital. After the…read moresurgery , she developed violent coughing and sneezing. We went back to Adobe three times and was assigned to two different doctors as at Adobe ; one just gets to see whichever doctors are on urgent care that day. They couldn't stop the problems. Luckily a friend who was another gruntled pet owner of Adobe , recommended me Dr Denise Johnsen at Los Altos Veterinary clinic in Los Altos. Dr Johnsen gave Lola a full checkup and blood tests... etc. prescribed her some medication. Under her tender care , Lola finally recovered. I can't say enough how wonderfully good Dr Johnsen is as a vet. She is knowledgeable, experienced and above all , she patiently listens to her clients. She cares for all her " pet" patients . She is the best of the best vets I have met in my life. I am 81 yrs old and have Yorkies all my life ! When Lola died suddenly of another medical issue , Dr Johnsen called and talked to me and comforted me. She patiently explained to me the possible cause of her demise . When I asked Dr Johnsen to help me when I am ready to get another Yorkie . She readily agreed and will do all the necessary health tests of the pet before I purchase it. The staff and Dr Johnsen sent us a beautiful bouquet of flowers and a lovely card with messages from every staff there. My husband and I were so touched by this " family " at the Los Altos Veterinary clinic . Every staff there is warm , helpful and polite. You can feel they are there to take care of your pet . I give Dr Johnsen and the staff at Los Altos Vet Clinic 100 points ! We love Dr Johnsen and her staff

I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

Adopted kitten from mini-cat town that had limp in front paw and we were concerned so made quick…read moreappointment and Dr. Yujia Zhao attended. She did great fast assessment it was a sprain and no broken bones, etc. We feel very assured their service, so signed up for the All Access service that doesn't charge for each visit. We had the free Essential service which entitles to only one free visit and any other follow visits for shots, etc would be charged $85 per visit and since the kitten will require more visit, we just opted for the All Acess. Parking is tight by the building, so easiest just to park on the street. We'll be back soon!

Took my newly-adopted cat here for his first checkup and everyone involved was kind and worked with…read moremy cat's nervousness about being at the vet. Will return for follow up care and update if appropriate.

Our first visit to Adobe Los Altos took place at the end of 2025 after our Vet at another Vet…read moreHospital moved to another Hospital far from us. My 12 years old dog by that time had serious diagnosis, we saw Dr Ji twice for different medical issues and both times i was very impressed . Confident. Knowledgable. No any pressure for not so important Labs or not necessary prescriptions, very deep understanding about side effects from meds, vaccinations that my dog was on. Dr Ji always called me back if i was leaving messages or she asked team member to call me back. Very appreciative. Our last visit to Adobe (Emergency) happened 3 days ago when my dog developed life threatening symptoms, it was the last hour for our dog. Special Thank you to Dr Corces and technician Olivia for your compassion, caring, patience. . Olivia immediately came to our car, examined the dog, immediately carried her to the room.During the whole visit Olivia stayed with our dog. Many Many Thanks, Dr Corces! for your expertise,for helping us. We had to make a difficult decision and you were very respectful . Thank you very much.

Came here to check out our doggo's ear infection. These kind of sneak up on her and so we did not…read morehave much heads up or an appointment. We just went on Saturday morning and the staff was able to get us seen. The doctor was very sweet, and paid no mind to our dog absolutely losing it and just howling at the top of her lungs for practically the entire visit. Got better ear meds prescribed than from our previous vet. This one is gooey and our dog does not shake them out immediately. We're all so much happier for it!

I have been going to alta view for about 18 months, and I think they are great. My dog and I…read moreusually see Dr. Low, but everyone we have worked with there has been great. They are understanding, kind, friendly and very knowledgeable. I am so glad to have found Alta VIew for my dog. I know she is getting such great care.

Great service; they always take good care of my pets. However, I had an issue where a wire transfer…read moredidn't enter my account on time. They didn't even want to work with me; paying on Monday instead of Saturday was a horrible situation. I already see that they don't have very good ratings to begin with so maybe it's time to look for another vet. Please consider doing research before taking your pet here.

After a disappointing experience at another veterinary clinic, I switched my cats to this one, and…read moreI'm glad I did. They have a small private parking lot and a cozy waiting area. The team was incredibly welcoming; one staff member even offered to help carry one of my cats to the treatment room. Following up from the last clinic, I mentioned getting an echocardiogram for my 3-year-old and blood work for my kitten. Dr. Natt reviewed the previous echocardiogram results and advised me to wait until next year for the echocardiogram. After taking my kitten to the back, the technician also recommended delaying the blood work until next year when his vaccines are due, to avoid unnecessary stress. My 3-year-old, who usually gets anxious at the vet, had to get his annual shots. I appreciated that they respected his boundaries by allowing him to stay in his backpack carrier. They mentioned that he did a great job, and I believe this is because they didn't force him out of his safe space. Dr. Natt was wonderful: kind, easy to talk to, and very informative. And I truly value their recommendations to delay the echocardiogram and blood work as an honest business practice rather than a sales push. Overall, I think pricing is fair as well. I look forward to continuing my pet care here.

Our first visit with our two small dogs was outstanding! The appointment started right on time, and…read morethe intake process was smooth and thorough. The staff was incredibly friendly and attentive. We really appreciated that all of our feeling options were discussed slowly and thoughtfully, with absolutely no high-pressure sales--just honest care. Dr. Natt was wonderful; he took his time examining each dog, listening carefully, and considering all of our concerns. I was genuinely impressed when he disclosed a grade 1 and grade 2 patella on each dog--information I had never been told before! Highly recommend this clinic.

Very happy with Dr. Lu. We first enjoyed their excellent care in 1980 for our Husky. The facility…read moreis fully updated and Dr. Lu listened intently for the care and needs our current fur baby, Nova, our 17 years old Papillion. They are conveniently located on El Camino Real near Mary Ave and have a dedicated, separate facility for cats as needed. Their fees are very reasonable, and the meds for our Nova are also very reasonable. In fact, we recently moved from Fillmore, CA (Ventura County) to Sunnyvale, CA and gained a large discount in her monthly medication needs.

TLDR: I've gone here for a few years and enjoyed the care. Everyone is super nice. But lately it's…read moregotten disorganized and money hungry. -- For the past few years, I've had minimal issues other than the slightly higher prices. I figured the quality of care seemed good enough, but all that changed recently. My dog needed to switch to Apoquel, and at the time, he weighed 48.3lbs. According to Apoquel's own website, he would need 2 doses of 8mg a day for 7-15 days, and take 8mg daily after. But the vet prescribed him 5.4mg pills, telling me to give him 10.8mg twice daily for two weeks. That would require 56 pills. They provided me 21 pills, which didn't even cover one week, and they charged me $223.50 ($1.97/mg). But if they had given me an Rx for 8mg like Apoquel calls for, I would've been able to buy more than a full loading dose of 30 16mg pills for $69.70 on Chewy ($0.14/mg). So they not only dosed him wrong and gave me an incorrect number of pills, but they also used an inflated price THIRTEEN times higher than market price. I tried to call and ask to clarify, because I haven't had such intense issues before. But the vet just said "no, it's the right dose. If we gave him 8mg, it wouldn't be enough", refusing to address the information I shared from Apoquel's own website. When I asked about the price, they said they "didn't think it was that marked up". My dog is a senior dog, and he had some operations coming up, so I didn't want to switch out for fear that he was going to struggle more with the unfamiliarity. During that time, they prescribed him clonidine. Normally, I request Rx through email, and I get a digital copy that I can print and send to Chewy. But this time, I'd asked in the vet and got a paper copy that I unfortunately misplaced. When I looked for it digitally, I noticed that it was written as "cloridive" in my invoice, which was confusing since that doesn't exist, and no digital Rx was provided. So I messaged to get a digital copy of the Rx like always, but they said they couldn't give one to me for liability reasons, despite doing this multiple times before. However, they could break their rule if I paid for another prescription through a portal that they vend through. When I pointed out how ridiculous this was, they eventually did send the copy, but it was unreasonably difficult. To add a cherry on top, the 10.8mg of Apoquel/day caused health issues in my dog that I have to sort out at another vet. I saw a later comment about how this place is owned by private equity. Probably an important thing to consider.

Called the day of and the person who answered the phone was very friendly and was able to take…read moreKodak in within a couple hours! I can't remember the name of the Vet that helped us, but everyone was very friendly & we were in and out quick! Will be back

Loved the visit! Had a good experience: easy to book online, got in on time, the doctor was quite…read morenice and patient with the cat, and the quote was clear as well.