Easy to set up an appointment online. Good communication. Chris assessed the whole project and…read moresuccessfully came to perfect solutions. Clean work (for such a dirty job) organized professional. Highly recommend.

Have used in past with out issue. Today have full house back up, called hours ago and made…read moreemergency appointment. Appointment between 3-5 today. Very happy with that. they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply. promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am. They stink big time! ron

We were extremely pleased with the prompt response to our call. We had a toilet flushing and drain…read moreproblem. Dave was very knowledgeable and efficient. He was also very respectful of our home. Always a giant plus in my opinion. Thanks,Dave, for a job well done!

From the owner: ‘Where Honesty and Integrity Come First,’ isn’t just a catchphrase, it’s the guiding principle that…read morefuels every interaction with our customers. As the owner, I am committed to ensuring that these values remain at the core of our operations, enabling us to deliver service that not only meets, but exceeds expectations.

I can't remember the name of the man that installed my new faucet, but he did the best job I have…read moreever seen. He was amazing and very professional with what he did for me.

Let me start by saying that most people don't want to call a plumber, including myself. We recently…read moreended up in a situation with a severely clogged drain in the basement. My wife and I tried whatever we could do to unclog it, and just couldn't figure out why. We ended up calling around and trying to get general estimates. Depending on the task at hand, Bruce gave us the most reasonable quote and we decided to go with him. He was very responsive online and available the same day. Some of the plumbers had given us dates that were well into the following week, and almost twice the price. When Bruce arrived, he made sure he kept the work area clean, worked on our sink, and after we found out that the job needed was worse than we had initially thought, he encouraged me to look around in case I didn't want to go with him. The new project included sawing off the existing galvanized pipe to the laundry sink, which was severely clogged with corrosion and sediments, and having it replaced with PVC pipe she is replacement. We decided to go with him for the new job and he completed it quickly, with quality products, and at a very reasonable rate. I would highly recommend using this company for any house related tasks including plumbing.

I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Had them come out to diagnose an underground sump and downspout drain problem. They flushed the…read morepiping and used a TV camera to find a crushed pipe. Sent me all pic and paperwork to fix problem. Professional and fast!

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

We needed our garage door frame repaired after the car rammed it. Alex contacted us immediately and…read moreset up an appointment to look at it for 3 days later. That was a Friday and he was there promptly on Monday. He looked at it and let me know he could have it all done in one day by the end of day that next Friday. Guys showed up promptly at 8am Friday and proceeded to reframe the door opening and painted it. I came home from work and looked at the garage opening that looked even better than before the "accident". A phenomenal job to say the least. I will definitely use their services again if I need them(sure I will need them again). Thanks F & F for all your hard work!!!

Loved that they showed up in mask, as safety is key in these times. They did some wall work in my…read moreoffice since that's all I've been looking at due to covid. Already talking to them for the summer to get one their unique fire bowls. Thank you!

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.