I love all of the BayCare Urgent Care Locations. Most recently I was seen at the Trinity Location…read more They were so busy the day I was there but EVERYONE remained, kind, caring, patient and compassionate. Lisa, front desk, UCR was wonderful. The waiting room was full but Lisa kept me updated on wait time. It is obvious Lisa cared about everyone in the waiting room by frequenting checking on us during our wait. The ARNP, Michelle is very knowledgable and caring. I felt better just being in the exam room with Michelle and my treatment was excellent. Michelle's concern for my welfare was obvious. Mya in Xray, was the best. Very helpful getting me on and off the xray table, always maintaining my safety. I am 70 years old and have frequent falls. I felt very safe in the compentent hands of Mya in Xray. Myra's experience in taking Xrays was obvious. Jessica took a very detailed intake on my medical history and medications. I felt Jessica's thorough intake and review of my medical record promoted my safety and ensured I received appropriate care. Any anxiety about not being at my PCP's office, over a holiday week, was relieved by the caring atmosphere at BayCare Urgent Care. Thank you to EVERYONE at BayCare Urgent Care Trinity. One more thing, Please come to the Hudson area of Pasco County. We need BayCare Facilities where I live. Gratefully Submitted by Darlene Admire

I went to this facility when they first opened and they said there was a two hour wait and there…read morewas literally nobody in the waiting room so I left came back two hours later and sat there for over three hours and finally left because they're unorganized or don't have staff or whatever it is. I would not recommend this place. If you have even something minor just go to the ER you'll be in and out less time than this urgent care place.

Staff was friendly and welcoming. NP ended up seeing my husband and she was efficient and…read moreinformative. Overall great location.

Was taken in within minutes of arrival. The receptionist was kind, understanding and exceptionally…read morehelpful. Having quality care in record time saved our vacation.

Hours online, on Google and Safari all show 9pm. Obviously not open until 9pm. Was just turned away…read moreat 8:30 to drive 15 miles away to an urgent care in the next city. How about updating the hours on every search engine and most importantly your door? Good talk.

If you don't get COVID before you come here - they are giving out the virus for free here…read more The locations opens at 9am but there is a long line of people around the corner to get COVID testing There is no type of order or even tape marks on the ground so people are all crowded trying to get in first Once 9am hits the nurse comes out (WITHOUT A MASK) and gives everyone the community used clipboards and pens to check in It doesn't matter if you got here at 5am or 9am because it is a competition to see who can write their information on the clipboard the fastest.

This place is great I travel for a living so a couple times a year I need help this is the best you…read morecan get everything went well

In quickly, well cared for and out with a prescription for an ear infection in a half an hour…read more Very posive experience. !!!!!! The MD over medicated an ear infection and my husband spent 4 months in and out of the hospital with c-diff!!

I was here for 2 1/2 hours. I was waiting in the hot stale room to be seen for 2 hours. I never saw…read morea doctor, only a nurse. They never diagnosed me. Ruled out Covid and the Flu and never gave me a diagnosis. Sent me on my way with a prescription just in case things got worst. But told me not to use it unless i got worst. Weird quality of care. I used the location on 54 by collier once and they were amazing. This place? You'll feel sicker when you leave than when you got there :))) and no one is nice and sweet. I asked if i could open the door since the room they had me in for 2 hours was so hot and stale, they said i could crack it, but not leave the door open. Genuinely, left feeling worst than when i came in. With 0 answers. Listen to the reviews and drive a few minutes farther for somewhere else.

Avoid if possible…read more Ran the wrong tests, thought my xray from over a year ago was done today. Attitude and incompetence. Be very careful if you come through here.

I absolutely LOVE Dr. Lisa Cooley who works at this location. She has seen both my daughter and I…read moreand was amazing both times. Staff has been friendly all 3 visits I've had with them too ! I also like this office because it doesn't feel all germie like your typical walk in clinic.

PLEASE READ before choosing this clinic!…read more I'm sharing our experience at this walk-in clinic to save other parents the stress and potential danger we faced. My child was seen by Brittany Ortiz, NP, on January 31st, and the lack of professionalism and medical accuracy was deeply concerning. Hygiene Issues: I had to personally ask the NP to put on gloves before she touched my child's open wound--a basic safety protocol that should never be overlooked. Medical Negligence: My child was prescribed respiratory medication for a skin condition. Because of this incorrect treatment, the condition worsened, leading us to the Emergency Room the next day. ER Intervention: The ER physician confirmed the original prescription would never have worked for my child's issue. They immediately started the correct treatment. Misinformation: I was told a recommended soap was "online only," yet I found it on local store shelves immediately after the appointment. As a parent, I trusted this clinic, but the care we received was unacceptable. Please be cautious if your child is scheduled with this provider.

I was referred to the ER after visiting a local Urgent Care. The first person to visit my…read moreexamination room was the billing clerk, that collected $643 before they could proceed. Dr. Jeffrey Francis came into my room, stood at the door, asked a few questions, never came near me, and said he was going to order an EKG. The EKG was performed and bloodwork was drawn. After an hour of sitting in the exam room, the discharge person came into my room with paperwork. What??? I never even saw the doctor again. I was told that HE HAD "LEFT FOR THE DAY". No conversation, no plan, no results of the EKG, no nothing. Remarkably, today, I read the results of my EKG, which were written by Dr. Francis and they state, "Possible Anterior Myocardial Infarction, PROBABLY OLD." So, this states that I possibly had a HEART ATTACK and it was "PROBABLY OLD"??? This is wrong on so many levels. This "Doctor" "Left for the day" without coming back into my room to talk about this or anything else? Another gentleman then did come in and basically said that he was the guy responsible for damage control when things go awry. Not knowing if I may or may not have had a heart attack, this gentleman stated that their purpose at that facility was to make sure that "you don't die within a week or two". That's GREAT! Perfect business model in a lifesaving position - just give them another week or two of life. Upon reading the results of the visit in my chart, the report is filled with lies written by Dr. Francis. The section "Physical Exam" is especially unsettling, as the doctor never touched my body, as he simply talked to me as he stood next to the door. This is shocking and absolutely unacceptable.

Cares about you as a patient until you leave and they don't follow through with the care they said…read morethey would provide. Seem to only want more money because I was told I would have to come back as a new er patient which means hundreds or thousands more I'm spending for their mistake.

Had a check-up today with Dr. Guirguis. I have been feeling fatigued and have started to experience…read moredecreased sensation in my extremities. I was at wits' end and unable to pinpoint the cause. Doc examined and explained what it could be. We ran some labs to test for potential causes, which were: Quick, Easy, and Painless. He also gave me a B12 injection due to extreme fatigue to see if it could help in the meantime. He put a care plan together for me and we will await results. I'm overall confident that he will get me some kind of answers on what I can do to lessen my symptoms. If you want to be seen by a professional who is willing to go the extra mile for your needs, I recommend getting into him. You will not be disappointed. Overall good experience.

Excellent! Great staff! I had a great experience, and the staff was very helpful. Didn't have a…read morelong wait time

Dr just responded my account was at zero but I received a bill for 161 last week, and Medicare has…read moreno bill from them for anything other than an x-ray. They've been billing me for a year with no response to my request for an itemized statement or to refill Medicare. As to snickering at me, he caught himself and apologized saying he was glad I was there at the end of the visit, after realizing i wasn't happy being laughed at. ​

Dr. McNichol is great. He is professional, easy to talk to, and actually listens. He's down to…read moreearth and makes you feel comfortable and cared for. Rare to find that in urgent care. The office staff is also helpful and efficient! Highly recommend!