Avoid at all costs!
I couldn't find a GP closer, literally on my doorstep but the service I have experienced here has been absolutely appalling!
I dropped in one morning to make a routine appointment for a prescription renewal and was told that that they wouldn't take me as a drop in, that appointments were ONLY made online and I would have to return home to check availability myself, which I begrudgingly did.
When I got sorted with the booking system which in fairness was very easy to navigate, I selected the nearest time slot and arrived promptly at this appointment only to be met with locked doors and nobody inside answering the bell. They had given me an allocated slot which coincided with lunch break and actually didn't exist. I gave up when nobody answered the phone and returned after lunch at which point I was told I didn't have an appointment and would have to go home and make my own one for a second time or I could wait and see when they could squeeze me in.
When I say I sat in the waiting room for over three hours being ignored this is not an exaggeration. A nice older lady seeing my absolute disgust, muttered as she went to be seen that she recommended another local doctor if I was a paying customer and shuffled off. I left and visited the recommended doctor, had been checked out and gotten my meds and returned home for a cuppa before they realised I had gone and started to call my phone asking where I was.
Four separate trips to the doctor later, and I secured my elusive prescription for a packet of tablets, from a completely different practice!
This was a few years ago in fairness and I really hope service has gotten better but it really left a bad taste in my mouth as a customer from what should be a professional, local service! read more