I had a very good experience at this walk-in centre and would recommend it for seeking treatment…read moreadvice or routine medical care. I was referred here for treatment when the cold symptoms I had continued to worsen after 10 days. The staff were polite and efficient. The wait time to see the nurse was less than 30 minutes (mind you, this was a Monday morning in late June and not the peak of cold and flu season). The physical examination she conducted was thorough, hands-on, and certainly unlike anything I have experienced in the USA.* At first, the exam seemed too rudimentary to possibly be an effective diagnostic tool, but I was wrong. The nurse also had a significant number of questions to ask, along with inquiring as to how my specialist in Los Angeles had treated these same symptoms on previous occasions. The nurse seemed impressed by what I recounted to her, stating that the diagnostics and treatment my specialist in LA. had administered were rather advanced. Even so, I found her examination and line of questioning impressive. As it turned out, her diagnosis and prognosis were spot on. Even better, this service would have cost me at least 250 US dollars at my physician in Los Angeles, whereas it only cost me 25 pounds in the UK. Based on this one experience, I wouldn't hesitate to come here again. Hours of operation... Monday-Friday 8.00am-8.00pm Saturday-Sunday 10.00am-8.00pm (also Bank Holidays) closed Christmas Day * In America, physicians are reluctant to touch patients unless absolutely necessary, lest they be sued. Americans tend to be overly litigious.

Friendly nurses! What a relief to walk into an NHS clinic and not be greeted with either a…read moredeathstare, apathetic look, or derision. Those three describe my two previous encounters with the NHS so luckily I haven't been sick much in the last 3 years. Now to be fair, I'm actually a fan of the NHS. Sure I hate paying NI taxes as much as anyone, but I do appreciate not having to pay when I do need to use a hospital. However, I've heard the horror stories and lived in a slight fear that I may shoplift a few germs inadvertently while I'm there due to lower the spectacular conditions that result when you put too many people into too small a space and fail to provide enough funding (which has been spent on fancy ways to blow up caves). This slightly irrational fear is made worse when you are going to a walk-in clinic which in the states would be crammed with coughing, dirty, mostly homeless people who have no private medical insurance to rely on. Luckily, within 30 seconds of walking into the Soho Walk-in Clinic, my fears were put to rest. The receptionists are very friendly and patiently took me through the process of registering and explained the next few steps. The waiting room was quite spacious and turnover fairly high so everyone was spaced several seats apart. A selection of newspapers and magazines (fairly recent) were also provided in case you didn't have a phone or book to keep you occupied. The place was also very clean which is quite a feat when you are catering to sneezing and coughing invalids. After being called in for a quick screening which consisted of a few questions, I was told it would be under an hour before I saw the nurse. I should note that there are only nurses here and not full doctors so if you are seriously ill they will likely have to refer you to one of the full hospitals. However, for most things they are more than capable of diagnosing and dosing you up. About 30 minutes after the screening, I was called in to see a nurse. First off, she was hilarious. I do appreciate it when they give you a bit of banter rather than just rattling off questions in as efficient a manner as possible. While taking my blood pressure we had a bit of a chat about things and she was pretty good with explaining what she was about to do. It was also a fairly educational experience as I learned that I was borderline overdosing on paracetamol (too many Lemsip Max tablets in one day) and that it can have serious consequences like stopping your heart. Fair enough, I will follow the instructions more carefully from now on. I was diagnosed with tonsillitis in about 10 seconds flat and given penicillin right there. I definitely appreciate being dispensed drugs on site as it avoids an annoying trek and wait to Boots when you just want to feel better. My nurse was also good at explaining the importance of following the full 10 day regime despite the fact I'd likely feel fine after 3 days. If she hadn't mentioned it, I would have been very tempted to stop after a few days (I don't like taking pills) but that would have helped push along the development of a penicillin resistant strain which isn't good for anyone. Overall, I was very pleased with my experience and would definitely recommend the Soho Walk-in clinic to everyone. I'll be going there as my first stop next time I'm sick for sure!

I cannot speak too highly of Same Day Doctor, they were very friendly and accessible. I got my…read moreappointment quickly, with a super Doctor, and it was all dealt with kindly and quickly. Thank you so much. Highly recommended.

I have worked with Dr. Gerlis for decades and his clinical astuteness--his ability to "connect the…read moredots" so that the patient understands the biology of their presenting complaint--is a wonderful gift to any patient. At the same time he builds up a "developing history" of the patient (over years) revealing underlying somatic patterns that are hugely important in making not only differential diagnoses but in providing clinical advice or referral. Knowing that one can email such a person and hear back within an hour (usually it is within 15 minutes) is healing in itself and leads both doctor and patient to come to reasoned and thoughtful decisions during a time that might be stressful. And it is fine that a clinic now offers in person drop in appointments. A model from the 1960's (when drop in's began) which is now revived and renewed in the 21st century. Great stuff.

My wife came down with a bad sinus infection while on vacation from the U.S. We were a bit confused…read moreafter researching online on how to get medical care in the U.K. for a non-life threatening condition. We took a gamble and went to this clinic hoping this would not be a costly endeavor. The process was just as easy as an urgent care in our own country. The doctor was on time and saw us at the scheduled appointment time. The website was easy to make a same day appointment but spots seem to fill up quickly. The total cost including medication was a little under £75 which was a quarter of the price quoted by our hotel to have a doctor come to us. The office is located in the Portland House Building just down from the Victoria tube entrance. The practice is in an office building, you have to get a pass from the front desk before they allow you up the elevator then on the floor theirs a second desk that will direct you to the doctors office. (It was not hard to find but this information might be helpful to know for someone not used to navigating in a large metropolitan area.)

From the owner: London Doctors Clinic is a convenient private GP service, we offer same day, evening, early and…read moreweekend appointments. With 18 London clinics based around major transport hubs, they're ideal for commuters, visitors and tourists. They provide all the standard GP services including private GP appointments, private blood tests, STI & STD testing, referrals for sick notes and more. Our team of doctors are experienced and GMC qualified . We can attend to most medical enquiries in a GP consultation starting from £65. Early, late and weekend appointments available. Our Victoria clinic is just a 30 second walk from Victoria station via the Cardinal Palace exit. The clinic is easily accessible from Barbican, same day and weekend appointments.

After seeing the NHS several times, I still did not get a diagnosis why I am unwell: constant…read morebloody nose, dizziness, sleepiness and itchy feet and palms. I have been recommended to Harley Street Health Centre by one of my colleagues. So I booked an appointment with Dr Abood. The consult lasted an hour, and included a chat about my symptoms, when they occur, ear & nose check, blood pressure and also had blood taken. Personally, even though I am in my mid 30's,I am really scarred of the needle, but the nurse was amazing. She distracted me by keeping my mind busy chatting, while she was drawing blood. Offered me water & advised to wait for couple of minutes before I leave. The whole experience was 5*. No rushing or looking at you like you are crazy because your palms & sole is itching at night, weirdly enough. So the next day I got my results. It was not as bad as I thought. Iron & Vitamin D deficiency. Something that can be fixed easily. So glad I went to the clinic, as my nose bleeds and itchyness have been haunting me for years. I am now taking my supplements & feeling much better. Will have another blood test done probably in 3-4 months.

Not often you find the perfect doctor who understands you and treat you like a friend rather than a…read moretest subject. I was lucky to find this lovely clinic in Harley Street which did exactly that and I've been visiting this place for the last 3 years. Would suggest it to anyone in and around the square mile.

Innumerable mistakes to do with my medication/doses. It took over six months to get my monthly…read moreprescriptions correct. Staff on the front desk are mostly useless and at times downright rude. I have had to explain simple medical terminology in notes from my private GP to a GP at this surgery. I have just rang to ask for help with regards to ordering my prescription online, explaining that I am abroad and need the prescription ready for when I arrive back. I was not asked for any of my details nor the medication in question - you'd imagine this to be rather important information. The response was: "sorry we don't take requests over the phone" ... yes but can you help me register online? "No, I can't see your screen. Please come into the surgery" .. I am abroad "well when you are back you can put a request in at the surgery"

I'd had much better experiences with this surgery since 2013, coincidentally, the same time as I…read morewas allocated to a new GP. Waiting times have been cut down, and my GP listens and does seem to take my ailments seriously, no matter how embarrassed I am to speak about them. I've been able to get appointments within a few days (it helps that my office is near enough that I can go during working hours) and the online booking system is pretty decent as well, allowing you to book and cancel appointments online. The only complaint here that I have now is that, if you have to call for any reason whatsoever, the chances are that you will spend a long time on the phone on hold. I suppose that it's inevitable though. The NHS is a free service available to all, and it's only to be expected that it's busy!

Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.

Care is Excellent. The Care Quality of the Doctors is exemplary…read more The Reception staff are polite, helpful and kind

I'd say Gower Street Practice is pretty acceptable. Although, having no UK-based surgeries with…read morewhich to compare it, I wouldn't necessarily take my word for it. Just sayin'. But if you still want to, by all means read on. The physicians are concerned for you yet hurried and therefore get you in and out of the office in ten minutes. They strike an unusual and slightly unnerving balance between making you feel as if you're just another blip on the radar of the appointment day and as if you're a real person with potentially real medical problems. The front-office staff work efficiently. Since the office is in a primarily student-populated area, the waiting room is full of pamphlets that run the gamut from warnings against chlamydia (you whore) to instructions on how to cook healthily for yourself to stave off the obesity epidemic (booga booga). It's also full of students and the odd pensioner. Conveniently, the office runs walk-in clinics every day for those people who seem to be personally opposed to setting doctor's appointments. Although, if this applies to you, be prepared to wait for a long time. And then to use the toilet during your wait because of the four cups of coffee you had before arriving. And then promptly cut the flesh of your hand open and rip your fingernail off on the toilet lock because it's fidgety and gets stuck while you're trying to lock it whilst fidgeting yourself. And then need to book yourself in to go see the nurse on top of seeing the doctor to get your wound cleaned and bandaged. This is all hypothetical, of course. I can't say I've ever got a same-day appointment like another reviewer, but the option of going to the walk-in clinic is always there. The nurse also conducts walk-in clinic hours for the prescription of contraceptives and the performance of smear tests. But of course the one time I went specifically to get my cervix swabbed she was too busy and made me set an appointment for the following week. I'm not gonna lie; I was pretty pissed about that. Not only did I reserve time in my day to make a special trip to get my vagina probed, but I was turned away-- My vagina, rebuffed; its pride, wounded.

The price is a little bit expensive but they were very nice people I'm just a little bit cheaper…read morecost me US$500 for to tests so you need to know that.

From the owner: Samedaydoctor is a private GP practice in the City of London, situated opposite Liverpool Street…read moreStation (the Bishopsgate side). We provide a range of services including GP appointments (face to face and remote), repeat prescriptions, sexual health screenings, executive medicals, work medicals, travel vaccines, blood tests, vitamin boosters and IV drips.

Despite all of the hoops you have to jump through to get anything NHS related done, the Holborn…read moreMedical Centre is pretty good. Surgery hours have recently been extended so that working patients are more likely to be able to get appointments. They have also recently changed their booking system, allowing patients to book appointments up to two weeks in advance, as previously they only had an on-the-day booking system. The staff I have come across have been friendly and helpful, and the surgery is easily accessible. Overall, I would give this place a thumbs up, which for an NHS joint is pretty impressive.

Very impressed with this surgery! The receptionists are friendly and the GPs that I have seen are…read morecaring, knowledgeable and efficient. I would thoroughly recommend it.