I am a big fan! I called with an immediate need for full-time care upon discharge from the hospital…read moreand the owner and caregiver came out to the house early the next morning for an interview. Wow! The caregiver is a rockstar and the owner of the company checks on regularly. I am super impressed with the customer service AND the great care! Thank you!

This is truly a caring service from the initial interview with Jerry (owner) and his…read morewell-thought-out decision to assign Jennifer, a beyond experienced caregiver to me. I could offer a long list of superlatives regarding my positive experience with this company, but I simply state that Synergy Home Care of Rochester is "perfect".

I am so grateful for Visiting Angels. Their caregivers are professional, caring, and attentive…read more Highly recommend!

Visiting Angels has amazing caregivers that go above and beyond to care for your loved ones. The…read moreoffice staff are always so friendly and caring.

Beware of high ratings that are written by employees of a facility/business, many not even…read moreadmitting to being employees in their reviews. My father was a resident of this facility for over 5 years..3 1/2 years in independent living and 1 1/2 years in assisted living. The independent living "side" is fine, a pleasant community with very nice and reasonably priced senior living apartments. The assisted living "side" was a living nightmare for pretty much the entire time. Full disclosure..My Dad is a dementia patient and a difficult one, but as I have since learned not all that unusual. There were pockets of excellence in the staff, but Waltonwood was never able to provide suitable and consistent care for my Dad in the time that he was there. We needed to hire outside caregivers to assure that he got showered and dressed. In his final months there, as his condition deteriorated he would spend days in his own excrement. The overall management philosophy is rooted in a lack of knowledge and skills to deal with this type of patient. Instead of either stepping up to the issues or asking my Dad to leave, they continually blamed my Dad or me for the lack of care. My parting view of this facility as my brother and I packed up and emptied my Dad's apartment for the better part of the day was at least 4 "caregivers" who sat in a lounge area and did not even look up from their phones for hours...guess they are supposed to sit and wait for residents to ask for help???

Our mother has been a resident at Waltonwood for a few years in the independent living side. She is…read morevery happy there, met nice friends and there are always a lot of activities she can participate in. We were very concerned she would be unhappy moving from her home, but to our delight, she is having a lot of fun with so much to do! The bus will even drive her with in 10 miles for appointments or to go to a relatives home. I have had a wonderful experience with the sales , management staff as well as the front desk and bus driver, and nail and hair salon experts. All in all , I recommend this facility!

Both myself and my wife have experienced excellent care over the past year and we highly recommend…read morethem to anyone needing their services.

Awesome folks doing great work. Always friendly and accommodating. Very accessible services fir…read morehome care needs.

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

Make sure when you get hired in to notify them right away that you are expecting otherwise the…read moremoment you get sick and need a day or 2 off they'll remove your hours and say you were not compliant and violated policy's . I worked here from April to July 11th and they AT WILL TERMINATED me with false accusations. Adding on they gave me a week off they I never asked for as "punishment " before termination. And then when I couldn't drive my car due to it needing maintenance on it they officially had AT WILL terminated my employment with them trying to excuse all of what they've done. Yet I not one signed any firmed or write ups and only had good reviews from clients families that I cared for. Its truly heart aching that you can be at good terms with a company but the moment you become pregnant the company does everything to let you go , make themselves look at best and not care about what difficulties you may be facing although ironically they say they offer counseling for when caregivers are burnt out. But they have the right to tell caregivers when they are pissed off at them for attitude or miscommunication. I was promised 40hours when I got hired. Was given 35 And then at the end they gave me 8 a week that's if one of the 4 hours of the week was not cancelled abruptly by the client. I feel most employees or past employed people here with this company are too afraid to be honest and write a true review on how they in honestly treat their caregivers. I loved working I had clients they depended on seeing me but didn't understand why they couldn't see me again and then shortly after that I was terminated ‍. They say they don't discriminate but they 100% do if you are pregnant and weren't when first hired. Even after 90 days they didn't give me my sign on bonus. They're just a bit exaggerated on what they advertise for their company and promise to do for their caregivers. They're huge in protecting their reputation for the company but in EXTREME measures fail to meet the caregivers needs. and will turn on you. i even was told in may to apply to other jobs like assisted living with an approved release form due to them being in their words "slow on hours ". although when i was hired in april they promised and ensured that would never be the case with the company. . They even continued to harass me to come into the office when knowing my car was unable to drive. They're very incoherent try inspire home care before trusting visiting angels they are way more reliable and wont fail you plus it's weekly pay!!!! thank you !

Outstanding company all of the women are very helpful with anything you asked. they go above and…read morebeyond , you can tell they love what they do. I have no complaints they take very good care of me. I'm a paraplegic who needs full assist all of the women are trained and management is their every step of the way making sure everything is okay.

From the owner: Discover unparalleled care with Carters Passionate Care. Our team of highly professional and…read morepassionate caregivers is dedicated to providing personalized care tailored to individual needs. With round-the-clock services, rest easy knowing our insured and licensed experts are committed to enhancing the quality of life for your loved ones. Experience the difference of compassionate care that goes beyond the ordinary. Your well-being is our priority.

Last summer when my mom lived up the road from here I was here at her command to buy something,…read morereturn something, and buy something again. It was a pain, but the fact that this store had the products I needed was golden. I stopped here yesterday because I sat on her grabber and broke it. In my defense it was hiding under her afghan. She said she absolutely needed a new one after my super gluing job didn't hold it together. I got her a new one, which is even better, especially for picking up pens and other small objects like her eye drops. I even got 15% off with my Yelp Check in! It was a win- win situation because I re- glued the original grabber and it works fine, so I get to keep it.

when I received cpap machine from store, they told me nothing to pay, after one month I received…read morepayment of $300+, I try to call them, nobody answer the phone, email customer service, no feed back till one week later, I went to store, they told me that if not satisfied with their product and service, I return the machine, I did it as they told, now I have received phone call to pay $500+ for about 4 month using, otherwise they will sent to bill collection center, I call back many and email back, nobody answer so far. terrible service and worst product