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    Dobrin David J MD

    5.0 (1 review)

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    11 years ago

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    El Paso Heart Center

    El Paso Heart Center

    2.0(1 review)
    2.0 mi

    Great doctors but horrible administrative department! 2 months with no notification of results and…read morewhen calling to inquire extremely rude and condescending treatment by office staff. Yes everyone needs medical services but you are in customer service business as everyone has choices!

    From the owner: Let Our Hearts Touch Yours…read more Vision: The El Paso Heart Center is dedicated to providing the community with comprehensive cardiac care by promoting cardiovascular health through individualized programs. Mission: We will strive to be your cardiology provider of choice by: * Offering the community comprehensive programs for the prevention, diagnosis and treatment of cardiovascular disease * Partnering with your primary care physician, and other healthcare providers, in delivering an exceptional continuum of care Objective: The El Paso Heart Center is dedicated to the provision of timely and appropriate health care to patients who require our specialty services and provide treatment that leads to the best outcomes in a friendly, professional, patient-centered setting. The El Paso Heart Center is home to four board certified cardiologists with over 75 years of experience. *Patients of the El Paso Heart Center may access their medical chart by signing up for the secure patient portal located at the El Paso Heart Center website.  Pay your bill, request an appointment, or request a prescription; all a click away through our secure patient portal. *El Paso Heart Center Is Proud To Announce Re-Certification Of Our Echo Lab and Nuclear Medicine Labs. Being Recognized By Certification Is Indeed An Achievement. We Applaud Our Echo and Nuclear Medicine Departments In This Prestigious Accomplishment.

    Jerry W Miller MD,

    Jerry W Miller MD,

    2.0(5 reviews)
    2.6 mi

    Accompanying my sweet mother, from the moment we walked into this office; unprofessional, no…read morecompassion much less the idea of possessing the human factor! The receptionist was rude, without a care, assuming Mother was their for a different treatment, very unpleasant encounter. 2hrs later we finally had another employee from what I can only guess she was the Office Manager asking for a list of mothers medications; not a "good afternoon", no how are you? No empathy was so ever! Another 1hr, mother was finally invited to see the Dr. as I stood up I was told with a stern voice, you cannot come in, only the patient due to the pandemic, which I am in total agreement but even the simple act of communicating to me and or placing me on the speaker phone while the Dr. spoke with mother would have been suffice, yet this gentlemen never returned to let know otherwise. At this point I received a call from mom, nearly brought to tears because no staff much less the Dr. had checked up on her in the hour she was in the cubicle to comfort her and let her know the Dr. would be in shortly. Office finally closed thus decided to go to the receptionist to inquire what and why has the Dr. not seen my mother, informing her we had been here 3 1/2 hrs and no update what so ever. As I sit here, the Office Manager came out and requested to speak with me to inform me another ultrasound is needed and to inform me of the reason why mother was over passed. I understand the dilemma our medical staff throughout the country is experiencing, but that's not an excuse to treat your patients and their family members in an unprofessional manner, communication from the OM and her staff would avoided today's overall negative visit.

    So this Dr is awesome however his staff is very rude and unprofessional . He needs to get a new…read morecrew because so many patients leave because they are so rude and disrespectful to the patients so sad that he is such a good person and the people he has working for him are making him have bad reviews. He needs to re evaluate his staff and start replacing them

    Dobrin David J MD - cardiology - Updated May 2026

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