Our furnace stopped working a week before Christmas. At the same time I noticed our water heater…read morewas leaking. We got multiple bids from every HVAC/Plumbing contractor we could find. We couldn't get anyone to come out during the holidays unless we wanted to pay exorbitant amounts of "emergency hours" costs. Just as I was about to give up on the water heater, I made a desperate call to Gilbert Plumbing. I still feel bad about the way I must've spoken to Lance when he promptly returned my voicemail that morning. Nevertheless, he was overly patient and accommodating. I wanted to avoid having yet another contractor come out to look at the set up and pitch me a bid that was way outside reasonable to replace a standard 50 gallon water heater. Lance cut right to it. He told me the price over the phone which was right on par with what I was expecting to pay. I asked about scheduling fully expecting to be at least 2-3 weeks out, but he said he would squeeze me in that afternoon. I was completely beside myself thinking it had to be too good to be true. Lance asked me to send him pictures of my current setup so his installer could make sure he had the necessary parts before he arrived. Sure enough, the installer showed up in the early afternoon with everything he needed. It took him a whole 45 minutes and my water heater nightmare was fixed. I gladly sent the agreed upon amount to Lance via Venmo. My showers are hot and I am no longer losing sleep worrying whether or not the bottom was going to fall out of my water heater flooding my basement. If you need a plumber, you should call Gilbert first.

From the owner: Gilbert Plumbing & Mechanical is locally owned and operated. Our Master plumbers and have been…read moreserving the Wasatch Front for over 13 years. We find great satisfaction in serving and helping people solve their plumbing problems. We always aim to build trust and confidence in those we serve. Our plumbers are clean cut, honest, and there to help.

He'll get the job done but be on alert, quoted price for repair does not include labor and tools…read more Additionally, you will have to cover the cost for any tools(not parts) needed for the job. Odd as it is, its kind of like going for a tire alignment and being asked to buy the wrenches used by the mechanic. He also showed up 3 hours late which wasn't too bad but still would have been nice to not have that happen.

From the owner: We are a brand new company but we offer a history of Knowledge in the construction field.read more