I have been using Lavinia for two years and am very satisfied with her service. Her price is fair…read moretoo.

Absolutely recommend!…read more Fantastic experience with my taxes from start to finish. Mikaela prepared and filed in under 48 hours. She answered all my questions and provided sound advice along the way. Stop researching... Call the Tax Shoppe, put your trust in Mikaela and get on with the rest of your to do list.

I had an excellent experience with Aris! He filed my personal tax return (rental properties,…read moreinvestments, W2s, sale of an investment property) and he was professional, responsive, and his fee was very reasonable. He answered all my questions and ensured I got the best possible outcome. I Highly recommend Aris (Lacambra & Associates).

Very professional along with very good customer service. Aris is very easy to work with. Best…read morepart is, he gets things done faster than other accountants I worked with in the past. I am greatly satisfied with his work and will diffidently reach out to him for future business. Thank you Aris,

Melanie at the Kapolei location is the BEST! Just simply the most amazing person and so good at…read moreher job. We were using a CPA for years and years. His prices had gotten so high that we finally decided to find someone else to do our taxes. On the recommendation of a neighbor, gave Hank's a call and requested Mel. So, so, SO very HAPPY with that decision! Service is impeccable! Fast, friendly, and reasonably priced! Mel patiently explains everything in detailed and easy to understand language. She's super knowledgeable and understanding and even takes the time to give advice on how to make things easier and cheaper for next year. Just an overall AMAZING experience! Thank you so much, Mel!!!

First time doing our taxes here and we will definitely be returning…read more They are located near mycafe in kapolei. Parking was easy since we weren't there during really busy hours (3pm). Our session took about 45mins but that was fault of my own I should have gotten all my previous paperwork printed and ready for the preparer but Definitely will do that next time. I didn't feel rushed or anything we were able to file our taxes and received our returns under 2 weeks!!! I won't be stressing anymore to do my own taxes when they are very equipped and helpful with it definitely recommend this place for everyone!

We've been coming to this JH location in Ewa Beach for a few years now & we love coming here to do…read moreour taxes. Every tax season, they always give us a call to remind us to do our taxes & if we would like to set an appointment. It's as easy peasy! We always set our appointments with Nela. She's very patient, helpful & always make you feel comfortable. That's very important to us, especially when tax season is such a stressful time. If you haven't yet got your taxes filed...set an appointment with Nela. She'll definitely take care of you.

Jackson Hewitt in Ewa Beach, go see Nela she's the best very helpful & always keep it professional.read more

Paula Jo Barrett originally told us it was a software error that led to our 2018 IRS audit. We…read morealways felt we were in pretty good hands until this - our first - audit occurred. This is when Paula Jo's lack of empathy became apparent. We found her unresponsive and very unwilling to help. Unfortunately we were lead to believe if any errors ever occurred with the tax returns she did for us that she would be responsible for any interest and/or penalties that might accrue. Not so. We were on our own. Paula Jo not only kept the money paid for preparing our faulty 2018 tax return, she also refused to pay the IRS interest and penalties accrued. Beware: Check your preparer's qualifications: Look for a preparer who is a certified public accountant, an enrolled agent, or even an attorney. Find someone that is required to meet education and experience requirements, pass an exam, and adhere's to professional standards. Don't be afraid to ask for references.

Paula is a rare jewel ,. Friendly , quality service . She's done my taxes for years and never…read moredisappoints.. one of the only good things about tax time is I get to see her again every year lol I always go away feeling better about my situation than I thought I could , no matter what it is . She knows all the ropes! .

Kara gave us advice and helped us start our LLC (how to do it on our own so we do not get charged a…read morelot of money for an account or CPA to do it). She was knowledgeable about starting a small business with an LLC, so I will give her that, but after working with her more, my husband and I have decided she's just not what our business is looking for, especially since we are now growing. We were happy with her service in the start but overtime it was just not up to par. Yes, she can advise on how to start an LLC on our own and do our tax returns, but that is it. If you are looking for someone to help you plan ahead for your business for tax strategies and tax planning, this may not be the place. We only ever heard from her for our returns and that was it. Upon going with another company, we also discovered some forms we did not file but were supposed to, which Kara did not inform us of. For tax returns, there is a portal to download your documents, but there is no "list" or things that we should consider uploading, so it can be a lot of back and forth on- send your expenses, send your mortgage, send this and that or cannot finalize return, etc. It just seems unorganized and if you're dreading taxes, this will make it worse. I also had a return for a different state in 2022 that was not filed (unsure why a different company omitted it). However, I decided to do it independently since Kara mentioned there would be a nominal fee if she did it because she does not know about another state's filing regulations. I asked the previous accounting company if it would cause any problems since it was omitted, and they said it would be ok since the IRS has a matching system and will send us a notification if anything was excluded so we could wait for that. Upon getting the notification, we can decide whether to make an amendment. Kara failed to mention that part. We felt she just wanted us to spend more money to have her do it or something. We moved from MY Personal CPA to her because yearly we would get a different tax preparer so we thought if we went with a smaller company (First Choice Accounting) we would get more personalized help but going with a one person team means getting emails at odd times like late at night and getting missed. Also, even though I did not go with Kara submitting my out of state return, I got charged a one-time $150 fee for Kara reviewing the 2022 tax return which I was not aware of. She was not upfront about the fact that there would be a charge when she asked if I could send her my 2022 return so she could look at it to figure out why the other state W2 was omitted. When I brought up that I was not expecting a charge, she did not reply to me. Finally, she always apologizes for responding late. Her cat got spayed, stayed up late, and was busy. You call her, and she doesn't pick up, but she will reply via email which increases more of the back and forth. This pretty much sums up why we are going with someone else even if we have to pay $400 to part from her since she said she already worked on our return even though she was still asking for documents and more clarification.

Kara was prompt, professional and I could tell that she didn't just want to bank a customer on our…read moreinitial consultation. She was thorough with her filing of my tax & helped me through a lot of forms/things I was not aware of for filing as a 1099 contractor, as well as with multiple W2s.

My husband and I can't thank Anthony enough... we are a young local couple with children in Hawai'i…read morerunning a small business. He really took the time to understand our situation and tbh he helped us clean up our tax mess from a previous year.. and He's patient, smart, flexible, and willing to teach you the realness about taxes here in Hawaii. He doesn't just type away and talk in weird lingo. he uses examples of words and your numbers for us regular people outside of taxes we will understand. He's always welcomed my kids to our appointments and I've always appreciated his hospitality. Anthony is amazing and you can tell he values with trying to do the best thing. we will continue to be working with him.

From the owner: Most forward-thinking and unique tax experience serving all 50 states, individuals and business…read moreowners; including HARPTA withholding for real estate. Play a round of Blackjack with us for a potential discount!

Everyone I interacted with at Wicklund Financial Services were outstanding. Responses to questions…read morewere quick. The staff are very friendly and extremely helpful. My previous tax consultant of 20 years passed away in late summer of 2025. I started searching for another tax consultant in Hawaii and I came across Wicklund Financial Services. All the reviews were positive and glowing. I also found other services too. I settled on trying Wicklund Financial Services and have never regretted it. I was concerned because my tax returns involve California, Maryland and Hawaii tax returns. I was concerned that they wouldn't be able to help me. Working with Reyn Wicklund, it was clear he understood how to prepare my tax return. He asked all the right questions and uploading all the documents via Tax Dome securely made things so much easier and faster. It also helped me to organize my tax documents as Tax Dome guides you through the various documents needed as well as give you the opportunity to add additional documents outside of the usual categories. By the way, I don't live in Hawaii. I live in Maryland, but that didn't matter. Reyn was able to complete my tax return remotely in a very timely manner without any problems. I will continue to use Wicklund Financial Services. Reyn is extremely knowledgeable, responds quickly to questions and concerns, keeps you updated on the progress of your tax return and is a pleasure to work with. I highly recommend Wicklund Financial Services for your tax returns. I am sure they are equally skilled in Financial planning and other services. The entire staff are friendly, helpful, knowledgeable, very responsive to questions, concerns and inquiries and very easy to work with.

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.