It was time to renew my drivers license. Unfortunately, I needed to go in because I needed to…read moreupdate my address on my Real ID and the Visalia location was the only local DMV taking appointments online. What is there to say about a DMV? It's never fun to go inside and I'm always reminded of LVP (IYKYK) every time I enter one. There were way many mask-less people packed inside with several sneezing and coughing. The entire place reeked and just felt dirty. I too was mask-less, so I hope I make it through the next couple of weeks and avoid the COVID-19. The only thing that I can say is that the employees that I dealt were very helpful and friendly and the counter staff were moving quickly to help their customers. I was in and out in under 20 minutes. I highly recommend the online appointment I'll give it 3-Stars because of the staff and online appointment service. Everything else was terrible.

Michelle at window #10 made our sons behind the wheel drivers test a great experience. She was…read morehelpful, compassionate and kind throughout all of our interactions. We absolutely commend Michelle's Coustomer service skills and expertise in her job! Thank you Michelle for being such a a kind, joyful person.

First And foremost , I absolutely hate going to the DMV. However, today's experience made me change…read moremy mind. I made an appointment to get my REAL ID at the Blackstone and Sierra location. I dont think I've been to the DMV for at least 4-6 years especially that location. I actually only waited about 20 minutes before I got called up to Window #9 and a representative named, Michelle helped me. We learned that we both Had the SAME exact birthday. I had started out addressing a concern to her about these 2 random guys wearing masks (hazmat type) and uniforms who were outside recording people and getting in their faces as youre walking in and a lot of us gals were VERY uncomfortable. Not sure who those guys were there but it was unnerving. Michelle apologized (not her fault) and made me feel heard. She went and told several coworkers and her supervisor about those guys. She even told me to go out the back exit to avoid them. I saw the Supervisor actually addressing those guys and telling them to stay away from people who were trying to come inside. Michelle was very sweet and soft spoken and just so easy to talk to and it made my experience very pleasant besides those guys recording people outside.

Fyi Fresno ca dmv has criminals working there. I know of an…read moreillegal immigrant who paid 250 cash under the table to pass them on getting a driver's license. There is no way this person would've passed as she can't speak or read English. ​​

I'm from out of town, I headed there early because I thought that would help, Early bird tip, as…read moreyou face the door to DMV appointments are on the right and non appointments are on the left before they open the doors. When the doors open and the mad rush starts, you have to stand in line first to figure which line you will be standing in next, the super nice gal asked me for my 6 digit code, what code? You are supposed to go onto the DMV web site before you go and create an account and then let DMV know why you're coming.I did not the 6 digit code so my next line to stand in was the line with all the other folks who did not have a 6 digit code. After I got my 6 digit code I got back in line, this is my 3rd line , so I could let the gal at the first line I was in know that I had a 6 digit code now, fantastic! She said, now go sit until your number is called, about 30 minutes later my number was called and the gal at the window helping me with my class A drivers license was amazing, funny thing, I needed a new picture so off to line 4 I went. Line 4 was short and the gal was equally as nice as the others , after my picture I waved good by to everyone and wished them a wonderful day . The parking lot was full when I was leaving and the line was out the door , go early my friends , it's a lot less stress , highly recommend

Went to DMV to get information on what documents to bring to get an ID card for my older sister who…read moreneeds one. Unfortunately we got Stephanie on window 5 who refused to let my husband help me by asking questions that I didn't think to ask. So he needed to tell me his question and I had to relay the question to her bc she wouldn't deal with him. She rolled her eyes a few times. She was short and impatient with her answers when we asked her questions. She treated us like we are couple of dummies. I told her that her behavior was very unpleasant when she's supposed to be helpful. Hope you never have to deal with her on window 5.

PLEASE READ BEFORE YOU GET IN LINE…read more SCAN PICTURE BEFORE YOU GET TO CLOVIS DMV. ALSO, remember these people don't want to work here. SO BE NICE, THROW A BUNCH OF "SUGAR" at them ... Make sure you check in with the attached SCAN picture before you get in line. They no longer check you in as you walk in... This is sad, before you would stand in line, get help and then get sent to the appropriate window or get a ticket , NOPE. Got here super early at 7:15 to wait in line. We were told it didn't matter what position you had to check in via a scan piece of paper before you could even get a number. A DMV representative came out and said that we had to scan in order to get a window number and then kept directing people to go online, they literally did not want you to come into the office. It was some real simple DMV work, which included registration and drivers license and when I finally got up to the window, another person told me I could've done it online. I explained I wasted numerous hours trying to do it online and their website did not work. I finally got it done but not before realizing DMV is worse than ever. Why have an office if you don't help people. Plus when we checked at 8, of the 20 something windows, only 4 employees were working!!! FOUR... This is typical right now of the state of California and Department of motor vehicles. I do not want you to do anything in person. They want you to do everything online because, let's just call it what it is, they are more lazier than a person collecting welfare walking out to the mailbox to get their check. ( wait welfare now direct deposits the money). For people without computers or laptops or cell phones, especially elderly people, you have to go all the way back to Window A to fill everything online at their office and then get in line.. MAKE SURE YOU TAKE A PICTURE OF YOUR CONFIRMATION NUMBER!! So make an appointment, make sure you bring all your proper paperwork, including stuff they don't tell you about, and it'll go a lot faster. You're gonna meet the same attitude for an employees cause most of them do not want to be there..

DO NOT go wait in line in the morning, it will make 0 difference on where you will actually end up…read morein line. You simply need to show up 10 min before open and scan the QR code as soon as the security guard walks out with the sign. Or you can get in line on the DMV website when it becomes available (at open). This was the best DMV experience I've ever had. It was fast, efficient, and the staff member resolved my issue! I was in and out in 30 minutes with no appointment which has to be some kind of record!

This place is absolutely ridiculous. The worse chaos I have ever been in just to renew my license…read more Staff here want everything to go through the kiosk even after you tell them you need to see a person . If I could give them negative 10 I would.

This is by far the worst DMV, just decided last minute to…read morecome to this one instead of Fresno and boy do I regret it. The staff was unprofessional, condescending, and rude. I accompanied my mother to do a title transfer when we finally walked in they didn't have their tv monitors for the numbers they were serving and you could barely hear the speaker once I decided to ask they said her number had already passed and told her to get a new number my mom is elderly can barely see talk about unprofessional the staff was very rude and unhelpful never coming back again. These people don't act like they are getting paid to work here seemed like I was bothering them to do their job. Good riddance.

Today was the final step in restoring my name. I did everything online ahead of time and scored an…read moreappointment. The day of your appointment you get an email to check in ahead of time and get your number and then you walk in, take a seat and wait to be called up. Took 10 minutes to be called up and they pulled up my application from my confirmation code and verified my info, then gave me a temporary license and told me to wait in line for my photo. Both agents that assisted me were very nice and helpful because I usually get anxious about government appointments. In total, it took 30 minutes for everything and I even had parking up close.

So I made an appt and that was excellent. Now you check in on your phone. Such an easy process,…read morevery efficient. The staff at the DMV was so nice to me.

Renewing my license. I did everything online and yet their website read that I had to come in the…read moreoffice. I created a DMV account and made an online appointment. I cannot stress this enough that this is the better, quicker option. I came in, there was a line up the double doors. Excuse me, pardon me, excuse me & I was able to stand in line 'For Appointments Only'. I was second in line. Within 5 min I was called to a window to renew my license. Eddie was friendly and quick with the prompts. Verification, thumb prints, chit-chat, eye exam, more thumbprints, chit-chat, and finally my picture. I was in and out in less than 30 minutes. Thank you Eddie, you were fun to talk with about 'State' business. It's $45 now. Yikes, I remember when it was $12, $16, $20. Inflation is real. One staff seemed frustrated that the website was giving people a code to come in, stating 'You could have just mailed it in.' Trust me lady, I did not want to come in either and it's been a decade so I figured they wanted an eye exam and a current picture. I didn't argue. I just said, 'I know, I tried not to be here either.' But here we are. Props to the Weddah who spoke Español and was able to speak & communicate effectively. Save time, make an online appointment.

Husband traveled from Fresno(about an hour & change) to get his DL renewed and get his Real ID as…read morewell. Arrives with an online appointment, within 15 minutes he's called up with his paperwork and email confirmation. Clerk tells him that they no longer renew DL and he was missing his passport.... How absurd can that be?? If you don't offer the service there, why allow an appointment to be made? Absolute waste of time and Joke of a DMV office!

A-OK.... about sums it up. We were there quite awhile just…read morefor license renewals. Spent too long waiting but that is about normal, right? Fortunately, we had some funny, personable staff members helping us. It was a plus. I look forward to going here about as much as I like going to the dentist. N O T at all. You hop from one line to get a number to stand in another line to line up for a photo, to line back up in another line. Gotta grin and bear it. Deep breaths. Bring a friend, book or a charged cell phone to pass the time.

This is the DMV with the worst attitude I have ever visited. I was at Window 3 today to have my…read morechild take the driving test. During the document verification process, because my child didn't have her own proof of address, I presented proof of our relationship and my own proof of address; the clerk flatly refused, insisting that the child needed a piece of mail with their own name on it as proof of address, and she was extremely impatient about it. When I asked to speak to a manager, she told me there was no need, claiming that no matter who I spoke to, my child would still be required to provide proof of address in their own name. This isn't my first time at the DMV, but it was definitely the worst experience I've ever had. A lot of people come here for services, but with 21 service counters available, the process moves along reasonably well. However, there is only one self-service kiosk, which is heavily used; I would suggest adding another one.

Came in to get my son his ID I was in the regular line, but I noticed it said person with…read moredisabilities only. It does not specify for the services but anyways long story short. When I got to the window She asked me if the person getting services was the one getting services. I said No my daughter is with me has a disability anxiety bipolar and depression. Can not be around a lot of people. She had me get in line when I was at her window when honestly she could have helped me quickly just to get a number and it didn't mention anything about the person getting the services. Anyways long story short if you ain't have no disability keep yourself outside or home unless you're the one getting services.Window 10

I took my driving test the other day. I was so nervous but knew i would pass. The bald headed…read moredriving instructor was so rude and yelled at me for not having the car insurance on me even thought I've always driven with a parent who had the car insurance on them at all times. At the end of the test he threw the paper on my lap and whispered something under his breath. This was such a bad experience and I do not recommend people to come here for their driving test.

Went up there today since Google said they were open on Friday, those hours are wrong. They are…read moreonly open on Tuesday and Thursday 8am-5pm. It was posted on the building.

I scheduled my appointment arrived early, and I was actually able to leave by my appointment time!…read moreIt was probably the best DMV experience I've ever had. I do recommend scheduling your appointment online versus doing a walk-in. The walk-in line can get extremely long and you will be waiting forever! I also recommend taking cash just incase The systems go down like today , they were only taking cash as a form or payment. Overall great experience!