My mom went in for her Real ID. One white skinny entitled lady was rude and kept telling my mom to back up from the counter after she signed something. SHE WASN'T even wearing her mask properly. Smh. When my mom went to review her paperwork, the "real id" box was checked "no." Like bro, if you are not doing your part to stop the spread, at least do your job right. Smh read more

If you want to do real ID, please upload your stuff online, it will cut your time in line short. And I think they should have staff to review your document before getting in line. read more

ALL and when I mean ALL workers here are so dam rude, these women had me puttin up my weave just in case they wanna cross the line! Do not come to this DMV unless you prepared to throw some hands read more

In August, I received the dreaded letter of having to renew my DL IN PERSON. Urgh! Immediately I checked every possible DMV office that requires less than 1 hr driving and could give me an appointment before my license expired next month. Honestly THE ONLY (no joke) office was this one in the entire Bay Area. I had no clue where Pittsburg was other than it was going to be at least a 40 minute drive. Add another 40 minutes for morning rush hour, plus an accident. But I got there with a few minutes to spare. I even helped a lady peel her registration sticker out because her nails were too long. I saw the lines before I even walked inside and was expecting the worst. So many horror stories to share. I asked the security guard where the APPOINTMENT line was and he directed me to the empty line. I was next. Sweet! The lady checked my documents to make sure I had them all and gave me slip with my call number. I needed to take a seat in the waiting area and wait for my number to be called. I brought books and snacks, ready to wait. Within a few minutes, a nice gentleman comes up to me to make sure I had all my documents and if I completed my registration online. I said I did. He informed me that if I completed my app online then I would have been given a confirmation number. This will expedite the process as soon as I get to the window. Well, I couldn't find it. All I could find in my emails was a confirma for my appt. Not to worry as I could still look it up on their computers along the back wall. When I went to go to use the computers, I informed the staff manning the area what I needed. She said that if I completed my online application more than 7 days ago, then it's no longer valid. So, I need to compete another one. Urgh! Wish someone would have told me that. Of course my number was being called. She told not to worry. She'll tell them to hold my spot. What? That's awesome!) Shortly after, I walked to the window and they were ready for me. An Indian gentleman at Window #5 was quite soft spoken and kinda....well, slow. But I think he was just being careful with processing all my documents. Or maybe he was new? Don't know. I must have been there for about 30 minutes standing at the window waiting for him to finish. Then I needed my finger print the eye exam. Note: I had ALL the necessary documents. I couldn't help but flashback to the movie, Zootopia. Lol! Finally, he was done and it was time to take my picture. I need to go to the window that said "Camera." He then mumbled something about after I take my picture to come back to his window so he could give me a temporary license. Took my picture. No line. I walked back to Window #5. He was helping another customer. I asked him if I was done. He asked me to wait and that he'd called me. I waited. Had a snack. Then this nice and helpful curly haired lady (who absolutely LOVES her job, from what I have witnessed) pushing a cart of documents around, checking to make sure everyone had what they needed. I asked her if I should actually be waiting. Window #5 wasn't clear and hasn't called me and went on to check in customer. She takes me slip and goes asked him what I'm still waiting for. He said that he needed to issue me a temp license in case my current DL expires and my new one hasn't arrive. She asked me to wait closer to his window so that as soon as the customer is done, I should just walk up to him. After 5 minutes, she saw me still waiting. She told me to follow her to another window. She asked a co-worker who was manning the lines to help print out a temp license. The curly haired lady was so helpful and really made my experience much better than I thought. Within a few minutes, she (Raquel) printed out my temp license. And I was on my way. I am not sure why Window #5 wasn't clear. THIS is probably why people spend hours at the DMV. All in all, I was at the DMV for 1 hr 20 min. read more

Quick and easy with an appointment. Only complaint is the super rude security guard. He never smiles and seems to pick fights with people in line. read more

Everything with appointment went smoothly. Would definitely recommend online scheduling to better suit your needs. Customer service was Great and very helpful to window #14. read more

Had the worst experience today with some lady names lakoila not sure if its spelled correctly but she treated me and my father so rudely. She started yelling at us out of nowhere just because i had asked a simple question she gave me attitude. It seemed like she just wanted us to leave and was not even trying to help us at all. People like her should get fired, why treat people like crap might as well not come to your job. read more

Why did this office close before 5pm today??? Got here at 4:30 pm doors closed ?????? No wonder there are NO Lines .... duh read more

DMV - Why is this location closed at 4:45pm ??? - Departments of Motor Vehicles Near Me - Pittsburg, California

This is a California DMV and for those not familiar with this branch let me cut to the chase. If you've ever read Dantes inferno this would qualify as about the 7th level of hell. The crowds are huge, the space is small and the staff is normal for the DMV that is to say Rude, obnoxious and acting like they have your life in their hands. I avoid this place like a dentist's office. I will if I can go to Concord which is further but I'll be in & out before I ever get checked in in pittsburg. read more

No point in making an appointment because you won't be seen at that time. Have to wait with everyone else. Waste of time

I was dreading this appointment! Came in, pre set-up online! Gave the super accommodating employee the confirmation number wham bam done!! read more

DMV - Departments of Motor Vehicles Near Me - Pittsburg, California

Nothing good about this department. Perhaps the most inept, irresponsible government agency. not only you have to wait hours to get in or get an answer back on the phone or chat, but after waiting all this time and explaining your problem, they don't even do it write? inept staff! I submitted my name change request more than 10 times already, they still send me letters with my old name spelling! I go there to get a copy of my pink slip, they list my car as non operational! unfortunately, there's no alternative. if I should rely on AAA (which they can't do everything), then why is DMV in business for?! read more

We all know if you DONT have an appointment you should expect a 2-4 hr WAIT time. Mine was about an hour but the CUSTOMER SERVICE was sooo SHITTY! 1st guy- I'm telling him what I'm there for (DL renewal & ID replacement) he says: I can't see u can you take off your glasses?? (WTF does me wearing sunglasses have to do with him HEARING what I'm there for? I'm confused, it's 98 degrees & im with my daughter.) I didn't wanna make a scene so I paused & pulled my shades back. He goes: "there we go I can see your eyes, what was that again?" Sends me to the back to fill out the forms, an employee was chasing out a women & her 3 kids. They didn't speak English so they were soooo confused about what she was yelling about. I felt sooo bad for them. Employee was rude, loud & degrading. When I'm done with my forms I was given my # & I had a seat until I was called. Took about 40 mins. Once I went up to Window 3 i told him WHY I was there. He raises his hands & says- "hold on, I'm just having a conversation with you. We're just talking, I haven't even looked you up in the system." I said "well I'm making sure u know I'm here for 2 things because the last time I was here a lady told me I was done & I can leave but she didn't complete my service so I had to come BACK!" He basically gave me the silent treatment after that only saying put my thumb on the scanner & pay. Note- If u have an accent be mindful of your tone of voice when u speak ENGLISH because it comes off RUDE! I hate this DMV office, Concord & Walnut Creek is way better!!! 2 stars only because Rochelle at the Picture Aisle is the BOMB! She was friendly & helpful! Esp knowing women CARE about their pictures so she let me take them again read more

As long as you make an appointment then you'll be fine and you shouldn't need to spend all day at the dmv. This office is smaller compared to Oakland or Hayward and it does get crowded in but just make an appointment and you should be fine read more

REAL ID - I had already done everything online, uploaded my ID documents, and made my appt for today at 11:20am. Luckily I arrived early since I wanted to give myself enough time to use the restroom before hand. The only place that was even open was Starbucks across the parking lot. By the time I got to the door of the DMV it was 11am. The person out front looked at the confirmation paperwork, and said to go inside and get in the line marked "appointments". This line went fairly quick, unfortunately all they did was took my information and gave me a number and told me to sit down and wait for my number to be called. Now I'm in the waiting area with probably 50 other people most of which aren't wearing masks. Right around 11:20am my number was called, so I went to the next window, she took my documentation, and told me to go down to the end and take my photo. I get in the photo line, which was only 2 people, and she took my photo, and told me to go around the corner and get in yet another line. This line took a bit longer, and once I got to the front of the line the lady asked me if I wanted just an ID or if I wanted it incorporated into my Driver License. Well, I didn't want to have 2 separate IDs so I opted for just 1, which was $39. The problem is my current DL didn't expire until Aug, but I wasn't about to have to come back and do this all over again. I had to take the quick vision test and almost failed since I only brought my dollar store readers, but managed to pull it off. Now she tells me I have to take a test on the computer. You have 3 tries to pass the test, and if you fail, you actually have to reschedule for a later date, and PAY THE $39 AGAIN!!!!! I actually failed the first test, but somehow passed the 2nd one, waited in the line again and got my temporary DL, and was told my ID/DL should arrive in the mail in 2-3 weeks. All in all, it took a total of 1 hour, waited in 4-5 lines, everyone that I dealt with was very nice, and helpful. read more

DMV Warning.. if you plan to renew your Driver License and are applying for the new REALID, make sure you have all of the supporting documents with you. You will save yourself a lot of time. I went to the DMV three times today. The first I went I was told that I needed my social security card, 2 pieces of mail proving my mailing address, and my birth certificate. That's right, you heard it right, I was renewing my Drivers License. I've had my Drivers License for over 30 years, but I was required to show original copies of these documents, as if I've never had a Drivers License before. Ok so I did not have those items with me, so I had to leave the DMV and go home to retrieve the required documents. 2nd Trip to DMV: I returned about 45 minutes later with my required documents (renewal letter, birth certificate, social security card, two pieces of mail proving my mailing address). I was helped within 10 minutes, which was great! However, after the woman reviewed my documents she told me that I needed to produce a proof of a name change. I told her that I am not changing my name. She said that my birth certificate name is different from the name on my driver license and social security card. BTW- my driver license and social security card have the same name and it has been the same since 1996! I was then told that I need to produce my marriage certificate! At this point I am very upset because no one mentioned that I needed my marriage certificate during my 1st visit. Ok so now I had to drive back home to retrieve my Marriage License. 3rd visit: Thank the Lord the supervisor allowed me to just come back to her and she would help me, so she found someone to assist me within a two minutes. I guess the 3rd time was the charm. I produced all required documents and I had to take a new photo and I left with my temporary license. In Final: I was helped very quickly during each visit, this was a plus and I give DMV 4 stars for that! But I have to reduce my rating to 3 stars because of the lack of communication and the crazy red tape that I had to go through. I want to tell everyone, if you are applying for a REALID, bring your Birth Certificate, Social Security Card, Marriage License if applicable, driver license, and 2 pieces of mail with your name and address. Oh yeah and if you have it bring a Certificate of Patience with you because you will need it! read more

DMV staff was irresponsible and don't know how to help the people trying to get their Drivers License. A particular worker kept bullying us asking "you really do not know why you're here?" and then laughed, making us feel bad. We wanted to clarify the reason for our appointment and was hoping for guidance, but the staff just stared at us afterwards and didn't say a thing, again making us feel bad. On top of that, someone had cut us in line and no one did anything about it, feeling as the workers said, "too bad". Customer Service was definitely not there. I usually don't write bad reviews, but this isn't it. read more

The fact that Pittsburg DMV needs to teach their workers how to talk respectfully and act accordingly or you guys need to just pay them more money because they are so unhappy at this place the attitude is unbelievable and ridiculous Maybe some yoga or indica would help there mood read more

I have not been to the DMV in years. The bad, I did the "get in line" through there website. It said 30 mins wait and I am 15 mins away so I decided to drive over and I figured I would only have to wait another 15 or so. When I got there, the website now said 55 mins!!!!! Had I known that, I would have stayed home another 20-25 mins. Anyway, I really cannot blame the workers at the location, that a problem with the overall California DMV system itself. The good....the check in guy was super nice! Smart because he knew the wait was going to be awhile. I have used the DMV machines at Safeway in the past but this time, I needed the Month Sticker as well since all my paperwork was stolen from my mailbox. After sitting there for about 45 mins and still 30 numbers away for the "get in line" clients in addition to "appointment" clients I saw a moment to ask a question to a 3rd check-in employee who seemed to be just answering questions. I told her I only needed the month sticker and would use the machine at Safeway for the rest and after looking over my paperwork, she went behind the counter and gave me a Sept sticker!!!!! I would estimate that she saved me at least an hour and a half! Thank you workers at the DMV, it's not your fault the system is faulty. read more

Does anyone like taking time to go to the DMV? I had renewed by mail the last few times so shouldn't complain too much as it has been several years since I actually had to visit a DMV office. Having an appointment should save time, but it was not easy to get an appointment that worked for me ... and being retired I didn't even need to juggle around a work schedule. Nothing available at Concord and the on-line link for Walnut Creek was always busy or down. So I ended up in Pittsburg on what turned out to be one of the hottest days of the year (September 1.) I arrived a few minutes early and even with an appointment, it took me an hour and a half to make it through all the stations. I was treated fine by everyone, although some clerks were a bit more pleasant than others. The office seemed understaffed as several windows did not have attendants. I don't know if that is typical or if they were short staffed due to the Labor Day weekend. The on-line computer test is a good idea, although I found the computer screen to be overly bright. The test area did not seem to be very well monitored. People who were waiting for a window to open kept wandering to the test area and talking -- so it could have been hard for some people to concentrate on the test. The longest wait was after the written test. A very long line to have the final paperwork validated and handed to me. It seems there could be a better way to monitor the "flow" of the lines. (The woman handling the final paperwork was handling two work stations ... photo and paperwork.) But all in all the DMV was "okay." Hopefully, I won't need to "experience" the DMV for a few more years. read more

Thank you Jerry for making the behind the wheel test a lot less frightening. As it should be. You were very kind, welcoming and professional The entire time. It makes a world of a difference to receive that customer service especially with something nerve wrecking. Thank you to all employees there for being cheerful and respectful. read more

I'm not sure why this place has so many negative marks but I was pleasantly surprised as I walked in one morning with me so Advanced appointments that knowing that I'd probably be sitting there for hours. I was greeted at the door and shown where to go in the lady that helped me was super friendly and professional. I sat down at a computer terminal where I was told and did the work that I needed to do waited in line about 15 minutes and then took pictures took another test when back in another line for 15 minutes and was done. I was in and out within about an hour and couldn't have been happier as I have heard horror stories of people waiting at the DMV for long periods of time. I found this place refreshing and smaller compared to the Concord location which could be good and bad but for my time coming in here was very good. read more

DMV - Departments of Motor Vehicles Near Me - Pittsburg, California

See all

This review is specifically for Julian! He was the instructor today for my behind-the-wheel test. I was extremely nervous and he made things as smooth and friendly as possible. Everyone seems to have a horror story about taking their driving test with someone who was rude or unfair or scary, and he was great! read more

Well first of all it took 9 mos. to get an appt for REAL ID. YES I made the appointment online. If you are applying for the new REALID, make sure you have all of the supporting documents with you. It states VERY CLEARLY ON DMV WEBSITE what documents are needed.They are NOT being lenient regarding paperwork. If you know how to read and follow directions,there is no reason to come back and forth to DMV. I can't begin to tell you how many people I heard screaming about papers, etc. I took extra documents just to be safe.Glad I did, the clerk gave me the hardest time about name changes, my commercial license etc.Man at front desk wants to look at papers- then rudely complains? Clerk got a little to personal about name change-I'm not sure if she was being racist, or just ignorant of others culture. Words of advice, make an appt. bring all docs or don't bother going. A TOTAL NIGHTMARE read more

Honestly very surprised at how smooth my visit went. All I've heard is awful things about this place. I was going in to get my real ID and had been in line since 7am and was about the 12th person in line. They open at 8 and 15 mins before they opened a lady came out and started checking people in and making sure they had their stuff. Very smart idea! I was the first one to be called and I got a young girl who processed all my papers, I got my temp license and took my photo. All staff that i dealt with were actually friendly and helpful . I was in and out of there in 30 mins with no problems! Good way to start my Monday off. read more

Had an appointment and the lady at the check-in was the sweetest ever. It was quick and easy! After about 15 mins my number was called and I had my DL and ID updated. The lady helping me was very helpful but she couldn't process my car registration so she asked someone else to help me. I was sent to window #1 and then the hell began. This rude black lady with glasses showed me attitude for no reason. When I asked her if she got the information she needed she abruptly yelled at me. I could have been equally rude to her but I had my 1 yr old daughter with me and I didn't want to loose my temper. She then snapped her fingers at me and just raised her voice saying that I didn't give her the form and put it away. All the forms she made me fill were literally on the counter and I was waiting for her to take them. She clearly had some mental issue. I held my ground, kept my calm and had her process whatever she needed to with rudeness and attitude that no one asked for. She even went to the extent to say that she had been working there for 20 years and she knew what she was doing. She clearly didn't because she entered wrong address. LOL I am in the process of finding her name to file a formal complaint to DMV. But yes the black lady in glasses who was at window #1 on Feb 15, 2023 you are the most disgraceful DMV employee I have ever had to meet. read more

The efficiency, customer service and friendliness of the Pittsburg DMV staff is so much better than at the old Walnut Creek DMV. No doubt the pandemic put even further strain on DMV operations, but the abruptness and tone of the Walnut Creek staff was not helpful in addressing an already difficult situation. My experiences pre-pandemic were similar there. Shortly before the Walnut Creek DMV office closed, my teen had a bad driving exam experience there and did not pass. We went to the Pittsburg DMV to re-test and the experience was great, both at the inside counters and with the driving test examiner. He was friendly upfront which helped relax the situation and my teen said that continued throughout the drive. He was complimentary at the end and my teen passed the exam easily. Even the examiner not testing my teen offered congratulations after the test. It is worth the drive to Pittsburg for the service offered by their staff. read more

Not sure what all the bitching is about lately. I went to the Pittsburg DMV at 7:40 with the line wrapped around the building. Doors opened at 8:00. They had 2 people processing folks through the line which was a huge help. Got my # and was called 20 mins later. Lady at window 12 was friendly and super helpful. She even helped me change my name back to my maiden name. Paid my fees, had picture taken, took my test, got my temp license and was out of there in an hour. Make sure you have all your stuff in order and be friendly so there isn't any issues to blame on other people and your experience will be fine. read more

Shoutout to the great employees who assist the people lined up outside and direct them where to go once inside. As for the old, cranky lady at window 13 on June 6th who said that not any of the DMVs take walk-ins for the behind the wheel driving test, the Stockton office said otherwise and in a much nicer tone. They accepted a walk-in. Customer service makes a huge difference. Certain individuals at PDMV are clearly incapable of quality service for customers. read more

This is a Review about my GREAT experience, and also about a BAD experience that i observe someone else had. So no bias here, just facts. I made an appointment online. I arrived and they checked me in, I had all my proper documents, was in and out within 30 minutes, and the lady that helped me was very nice and calm. Their TV's were all not working so the numbers being called were NOT DISPLAYED. Each person had to actively listen to their number being called over the speakers. There were numbers being called CONSTANTLY and the sound was not that loud. Im in my mid 30's, not deaf by any means, and even I had a hard time hearing the numbers over the speaker. It was very easy to not hear your number being called if you were just slightly distracted. I overhead a family tell their father that his number was already called, and he clearly did not hear it and missed his call. He got up tried to speak with the woman directing walk-ins. I assumed they helped him. When I went to my booth, I saw that he approached the booth next to me (booth 12). He handed his number to the teller and the teller scoffed at him and told him in the most condescending tone "I already called your number and you didnt come so now I called a different number and I'm waiting for that person." - She literally crossed her arms and rolled her eyes at him in disbelief (as if him missing his number offended her). He stood there patiently to see if the next number would come. She leaned over to my teller and said "Can you believe this guy, trying to come when he missed his number" - and my teller ignored her attempt to gossip about him right in front of him. The next number never came (probably didn't hear his number called either) and she annoyingly said "OK fine i'll help you, but i have to tell someone because what you did is not allowed." she proceeded to get up, walk to the cubical behind her and start gossiping with the teller there. We could clearly hear her complaining about the man that appeared late, and she was laughing so hard that she fell to her knees cackling. At that point, I felt sorry for the man and felt her behavior was unprofessional and flat out rude. After hiding out for 5 minutes she came back and rudely said "Give me your number" - he nervously handing all his paper work to her, and she shoved it back yelling "Just your number! not everything" Throughout her rudeness, the man remained calm. Finally, she came up with some excuse why she couldn't help him (I think he was given a new number, and she saw that) So she told him, "Well you missed your first number, and they gave you a new number, so you'll have to wait for your new number, you cant just show up late when your number is called- thats cheating" She scolded him like a child. He finally spoke up and calmly said "Thanks for your help, I've been waiting here for 45 minutes I wasn't trying to cheat" - and she shook her head at him in disapproval. He was clearly older man, possibly foreign, and probably not familiar with the DMV process. The way she treated him was unacceptable to me. He ended up waiting again, because the teller had humiliated him. I deeply regret not standing up for him, so all I can do is write this review and hope that teller #12 reads this. I get that its stressful, there's a process. The TV's didn't work, which made it more chaotic - but treat people with respect and do not openly humiliate him with your coworkers read more

Absolutely terrible, they are constantly understaffed and it takes 3 hours or more to do anything unless you dont have a job and are able to schedule an "appointment".They should have an office in every decent sized city, would cut the wait and provide jobs for some people. read more

Good Service, Excellent Manager "Patricia A. ', friendly service. 5 stars. Thanks read more

I went to this DMV to pay my sister's vehicle registration with the self service kiosk and little did I know I would have to deal with a rude employee who insisted on doing it for me. I didn't think it would be an issue to not have the renewal notice on hand using the self-service kiosk as I had a screenshot of it with the necessary vehicle information to enter in the machine but the employee gave me attitude and made a big deal since she couldn't scan the form. She was very condescending and made me feel like I was irresponsible for not having the notice with me. She was also very impatient when punching in the license plate and made me mess up which gave her even more of an attitude. The employee was also rude with a lady in front of me who didn't realize that the kiosk wouldn't work for the service she needed. Overall a very unpleasant experience and unnecessary stress for a simple task of paying a registration renewal. From now on I will make sure to go to AAA to take care of registration renewals where I always have a much better experience! read more

7 minutes ago THE Asian/Filipino guy was super rude made me go too close to the limit line to where it was impossible to turn right and failed me didn't pay attention when he made me get close to it and when I asked him to reassure him I'm supposed to be able to see the limit line he say so im wrong (which I wasn't because I read the hand book) he proceeds me to the parking lot to go to the end of the test and indirectly calls me a dumb driver. HE SHOULD GET FIRED. Very unprofessional and I had him for my first and second try and for my last try I will refuse him to test me since he definitely had the attitude that he didn't wanna be there read more

Renewed drivers license today, was stressed about taking test! Everyone at Pittsburg DMV was very nice, helpful, supportive, congratulated me when I passed. No long waits, all good! read more

Don't usually post reviews of DMV offices because we appreciate their work and all they offer to society - tough job! **This review is a watch out for those taking the behind the wheel driving test at this location.** 16 yr. old daughter has finished credentials (and told by all three behind the wheel instructors what a good driver she is). She also did well on her written. Last step was to take the behind the wheel at this DMV office last Friday. After 45 minutes, the small, militant woman who approached our vehicle did not greet us. First words were "PAPERWORK" then "LEFT BLINKER" and so on...She told me (mom) to "WAIT INSIDE" and got into our vehicle. This is where the situation seems worthy of a detailed review: Instructor asked my driver to pull forward in the "banking lane" behind the DMV office so our vehicle wheels were tight against the curb. Instructor then asked for a sharp, right turn to drive from behind the DMV plaza into the parking lot, turning into a very narrow, private lane drive. Because my daughter didn't want to go into the opposite lane when she made the right turn, the back wheels hit the curb of this "banking lane". This was on private property as she was pulling out from behind the DMV plaza NOT on a public street. Daughter failed the test immediately for hitting that curb even though the turn was physically impossible to make in an SUV without hitting the curb. The instructor smugly said after the fact "You know you could have gone in the other lane". She made my daughter make a loop in the parking lot and she was done. No street test. No opportunity for learning. Done! The two young ladies before us also failed for hitting that same curb because they were only out for 1 minute and came back crying (we figured this out later). Since our appt. we've spoken to two other families whose daughters also failed for the same reason. Understand rules are rules however be aware of the rudeness of this instructor and the fact you're being set up to fail when asked to pull up to this sharp curb on private property then make a hard right turn into a small, private driving lane. No young driver with such a nervous mind is thinking about that curb bc they are on private property and trying to get out of the weird "banking lane" behind this DMV office. I also don't suggest you use an SUV for the test at this office as that "banking lane" is really small and tight. We find this approach seemingly trickery and ridiculous. Do not take your behind the wheel here without knowing the sharp curb situation and the type of instructor you are dealing. It's unfortunate that DMV offices aren't promoting driving in responsible, alert, kind kids who have done their due diligence and just need this last step for sign off. I do know at other DMV offices, if you hit the curb pulling out of the private drive they still let you take your street test. This was confirmed once we started to ask around, after our test. read more

This DMV is ruder than most. I had the pleasure of dealing with a woman that was directing people who were there for drivers license renewal. She wore the reddest wig I have ever seen. She was also the rudest person. She was frustrated with everyone and talking down to each person. She was not helpful and to me caused the line to be extra long because she was incompetent and by yelling at the rest of us, I guess it made her feel better about herself. Oh well whatever makes her feel better. If you don't want to be talked down to or yelled at, you should go to another office. This one sucks and since they don't want to help anyone, maybe they should close it. read more

I haven't been to the DMV in years. Was not looking forward to it. I had a change of ownership title to file. Waited in line out side starting at 7:40 am. There was about 20 people in line. Before the doors opened a DMV employee started at the head of the line and made sure people had the right forms and ID. The doors opened and another employee (happy guy) directed us to an available clerk. While the clerk was not that friendly she expedited our transaction and we were out the door in less time than we spent in line. Good job Pittsburg DMV! read more

Ok I know going to the Dmv sucks and the workers at the front desk are at times rude and almost what seems like purposely unhelpful and well.... sadistic. This review isnt about THEM but about our last visit that should have been a nightmare but for a nice DMV manager that saved the day! Really this guy should be wearing a cape. Without realizing it our sons permit was expiring in 2 days and we found out he would need an appointment for the behind-the-wheel test which we couldn't make online because of his expiring permit so we decided to go down to the DMV to stand in line FOREVER just to renew a damn permit so that we could make an appointment for a behind the wheel test 4 MONTHS LATER. You can imagine what a SAD and LONG wait that was for my kid. Get to the front of the line and the manager talks to the instructor and tells us we have a test time and its today!! My kid was beaming...and then a lil nauseous. But the manager went above and beyond to step in and help us. He really was our hero and saved the day. Luckily my kid passed with flying colors. Come on I mean when can you EVER say going to the DMV was the highlight of your day? Lol So fyi: Keep an eye on your permit expiration date, You have to have a appointment for a behind the wheel test at every CA DMV, Keep in mind the wait time for next avaliable appointment is about 3-4 months so SCHEDULE IN ADVANCE, and if you plan to do a walk in of anything bring a folding chair read more

I went in for a H-6 print out and it took me six and half hours. I showed up at 8am. An hour before they opened and did not leave until 2:30pm. The whole time there they were unable to tell me what the wait time would be. I could have just left and came back. It took them 5 minutes to print out what I needed. DMV, please figure out a new system or at least allow for alternative options. read more