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    Recommended Reviews - DMV

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    5 years ago

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    DMV Bossier - Office moved next door on Industrial

    DMV Bossier

    3.6(8 reviews)
    24.0 mi

    Angie's personality is unbelievable. Ask for her if you want to have a great experience at the…read moreDMV. Smiled from the time I set down until I left and it was 3:30pm almost closing. She definitely changed the way I feel about the DMV. On the other hand change the receptionist .

    Since my CDL was expired, I was in need of an ID card so that I could stop using my military ID for…read moreidentification because it's tired. Not having an appointment, which I totally forgot you can do, I walked in and was promptly helped. The walk in process was explained to me, and I thought it couldn't be that bad, and it wasn't. From entering to exiting on a Thursday around noon it took about 1hr 15min. That isn't the best part. The lady who helped me took the time out to explain how to get my CDL reinstated. Then she went on to ask if I was a veteran and would I like that added to my ID. In the end, I left feeling like I had learned something, and I dont know her name, but I want to thank her for being patient and giving me info I didn't even know I needed. This is only my second time using this DMV, but it seems like a change of location has brought about a change in attitudes from the customer service. Speaking of location, I like it. It seems roomier and cleaner. The only con I could see is that they don't use the take a number system anymore, so I found myself having to move just to hear my name called. People were coming in having loud conversations to the point you couldn't hear clearly. If I could change one thing it would be for Louisiana to allow for most DMV functions to be done online to the point the only reason you need to go to the DMV is to take a road test. They should also provide a truck for the CDL road test at the DMV. This would allow them to focus on training and customer service.

    Photos
    DMV Bossier - Fees for Drivers licenses.

    Fees for Drivers licenses.

    DMV Bossier - Cash $32.25 or pay extra with debit and credit cards. #ridiculous for 4 years.

    Cash $32.25 or pay extra with debit and credit cards. #ridiculous for 4 years.

    DMV Bossier - And the only time cash isn't accepted is #reinstatements

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    And the only time cash isn't accepted is #reinstatements

    Louisiana Office of Motor Vehicles - Line before opening.

    Louisiana Office of Motor Vehicles

    1.5(2 reviews)
    36.7 mi

    Don't make the mistake like me. Book an appointment will get your priority at check-in and nowhere…read moreelse. Times are fluid. Meaning I booked an 8am but 8:30a and 8:20am appointments went before me because only certain staff members do certain tasks.

    This place is a joke. The old location was so much better. The only thing better about this…read morebuilding is that it's newer and looks prettier. We showed up at 10 AM and they told us that they weren't accepting any more walk-ins for the day. It was 10 in the morning! She told us to go on the website (don't know which one) to make an appointment. The waiting area. The old location had a huge waiting area with probably 50 seats available, if not more. This new location has no waiting area at all. I'm not even joking. When you first walk in there's 6 chairs lined up against the wall. That's it. That's the waiting area in this supposedly much better location? People were standing around and sitting on the ground. There were more than a dozen people waiting outside on their phones and sitting on the steps. There is no space for a waiting room. You'll see when you get there. People were even bringing their own folding chairs. That's how completely ridiculous this is. Concerning the new REAL ID. Lots of people are trying to get their new REAL ID's. I've attached a photo given to me by the DMV of what is needed to get one. I informed them that my birth certificate was lost in Hurricane Katrina and all I have is the copy that I purchased a few years ago. They don't accept copies. They only accept the original, she said. I asked her what people like me who no longer have the original are supposed to do? She said I could use a passport instead. I don't have a passport and I can't get one because my license is expired and I can't get a new license because I don't have my original birth certificate. What is going on??? So I had to leave with my license still expired. I can't get a new inspection sticker because my license is expired. There's no point making an appointment because I don't have my original birth certificate and I can't get a passport because my license is expired. This entire thing is a huge joke. The old location was so much better. If you can go to a different DMV do yourself a huge favor and go to another location.

    Photos
    Louisiana Office of Motor Vehicles - Requirements for REAL ID.

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    Requirements for REAL ID.

    DMV - departmentsofmotorvehicles - Updated May 2026

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