this place is called express omv and there is literally nothing express about it other than they…read moredont make you set an appointment but they have 6 desk and only 2 being used and theres a good chance when your name gets to the top of the up next line they will call people under you ?? and alllll of that just to pay extra fees for what they think is "convenience"

I went to Express OMV Bossier to get my Louisiana Real Driver's License and had a great experience…read more OMV Representative Camille was very professional and provided excellent customer service. She was able to complete processing my Driver's License very quickly and I did not experience any problems. I would recommend the Express OMV Bossier location on Texas Street to anyone that needs help with vehicle registrations and Driver's License services!

Angie's personality is unbelievable. Ask for her if you want to have a great experience at the…read moreDMV. Smiled from the time I set down until I left and it was 3:30pm almost closing. She definitely changed the way I feel about the DMV. On the other hand change the receptionist .

Since my CDL was expired, I was in need of an ID card so that I could stop using my military ID for…read moreidentification because it's tired. Not having an appointment, which I totally forgot you can do, I walked in and was promptly helped. The walk in process was explained to me, and I thought it couldn't be that bad, and it wasn't. From entering to exiting on a Thursday around noon it took about 1hr 15min. That isn't the best part. The lady who helped me took the time out to explain how to get my CDL reinstated. Then she went on to ask if I was a veteran and would I like that added to my ID. In the end, I left feeling like I had learned something, and I dont know her name, but I want to thank her for being patient and giving me info I didn't even know I needed. This is only my second time using this DMV, but it seems like a change of location has brought about a change in attitudes from the customer service. Speaking of location, I like it. It seems roomier and cleaner. The only con I could see is that they don't use the take a number system anymore, so I found myself having to move just to hear my name called. People were coming in having loud conversations to the point you couldn't hear clearly. If I could change one thing it would be for Louisiana to allow for most DMV functions to be done online to the point the only reason you need to go to the DMV is to take a road test. They should also provide a truck for the CDL road test at the DMV. This would allow them to focus on training and customer service.

The wait was less than an hour to get my license renewed. The lady who helped me at the counter…read morecouldn't have been nicer. The facility itself was clean and not congested.

Quick fast and everything I needed. They are busy but efficient and very helpful. I've been her a…read morefew times now and it's been great. Brittany is super helpful and takes care of everything. I've seen her both times and she takes care of everything!

They were fast, friendly, and courteous. If you need tags or title work, they are wonderful to work…read morewith.

Lagniappe Auto Title Co sold/closed but North Louisiana Title Company is now in the same building…read moreat 412 Jackson, just off Cypress St. Used them today and received great service from North Louisiana Title.

I had a great experience when I stopped here to get an inspection sticker. I was also overdue for a…read moreregistration sticker and about to head to my current home in Austin (a 6 hr drive) - they called to ask the DMV about the wait and even offered information on a quicker way to get a registration sticker. Everything was taken care of very quickly and I'm very grateful for their helpfulness and friendly service!

Don't make the mistake like me. Book an appointment will get your priority at check-in and nowhere…read moreelse. Times are fluid. Meaning I booked an 8am but 8:30a and 8:20am appointments went before me because only certain staff members do certain tasks.

This place is a joke. The old location was so much better. The only thing better about this…read morebuilding is that it's newer and looks prettier. We showed up at 10 AM and they told us that they weren't accepting any more walk-ins for the day. It was 10 in the morning! She told us to go on the website (don't know which one) to make an appointment. The waiting area. The old location had a huge waiting area with probably 50 seats available, if not more. This new location has no waiting area at all. I'm not even joking. When you first walk in there's 6 chairs lined up against the wall. That's it. That's the waiting area in this supposedly much better location? People were standing around and sitting on the ground. There were more than a dozen people waiting outside on their phones and sitting on the steps. There is no space for a waiting room. You'll see when you get there. People were even bringing their own folding chairs. That's how completely ridiculous this is. Concerning the new REAL ID. Lots of people are trying to get their new REAL ID's. I've attached a photo given to me by the DMV of what is needed to get one. I informed them that my birth certificate was lost in Hurricane Katrina and all I have is the copy that I purchased a few years ago. They don't accept copies. They only accept the original, she said. I asked her what people like me who no longer have the original are supposed to do? She said I could use a passport instead. I don't have a passport and I can't get one because my license is expired and I can't get a new license because I don't have my original birth certificate. What is going on??? So I had to leave with my license still expired. I can't get a new inspection sticker because my license is expired. There's no point making an appointment because I don't have my original birth certificate and I can't get a passport because my license is expired. This entire thing is a huge joke. The old location was so much better. If you can go to a different DMV do yourself a huge favor and go to another location.

Service is terrible they act like you should know everything about what is going on and act like…read moreyou're dumb. When you call them some incredibly rude lady picks up and treats you like trash. Don't recommend at all.

Skipped my name, gave me incorrect info, gaslighted me when I referred to what they told me, made…read moreme wait 2 hours for nothing, and then they had the audacity to act like it was my fault even though I asked multiple times along the way to ensure that they could provide me the services I needed. So, all my time was wasted and I didn't get what I went there for