Online, DMV is presented as a entity that performs fingerprinting services. This is misleading. Therefore, I went to the Lorton, VA location on 8/30/23, and checked in. First, the check-in counter person inquired as to the nature of my visit, I replied. As she was giving me the ticket number, she then asked, what company. At this point, I had the ticket and wondered why; I replied and was directed to the waiting area. Somehow I felt this was not necessary and wondered if she was being nosey.
I did not wait too long to be called. The agent did not understand my need and consulted with her supervisor, who appeared to be training her. The supervisor understood the services I needed, but informed me that they only did them for their employees and another company, and only through a different process from the form I presented.
The DMV is a major organization for Americans and for its immigrant population from around the world. This massive group of people deserves to be valued with well trained professional people, and posed questions that only go toward their needs.
Additionally, the US government needs to ensure that DMV have the best internet services that appropriately state their services Like Prince William law enforcement. read more