I love this place..I take my lab there and they always take such great care of him..he is on…read morespecial food and medicine and they even help with that too.I like that everytime I come to drop off , Tammy and Corrie sit on the floor with him and make him feel comfortable. .they wash his bed. A+++++

I left my two dogs at Hamilton Pet Resort back in July for 15 days while we went to Georgia and…read moreWashington D.C. on vacation. They called us the following day after we left to tell us that one of my dogs (Kia) had died. The dog was old but in good health when we took her there (she had just got a check-up). At the time we were just thinking she may have died from the combination of old age and the stress from being in a strange environment. When we got back in town we went by to pick up the other dog. They refused to let us come back where the dogs were kept. When we dropped the dogs off, they took us back there. It took them almost 30 minutes to bring Sheba to the front, and they would not let us see her. I kindly asked the lady if I could see my dog, and she said they had to get her ready. When they finally brought Sheba to the front she looked very scared. She would normally be all over us if we were away from her for just a few hours, but she was acting afraid. I went to pet her and she blinked as if I was going to hit her. That is when I noticed a nasty cut on both of her front paws. I asked them about it , but they claimed they don't know how it happened. This was impossible to miss. When I got her home, and gave her a bath I noticed she had a ring around her neck. It was like she had a thin rope or wire around her neck. i called Hamilton Pet Spa to ask about this. They just told me that chock collars were legal. I also noticed that she was full of fleas. I know she has never had fleas, because I check her daily, and treat her for fleas. She is in the house most of the time. I am not sure what they did to my dogs, but Kia (my older dog) did not survive it. The younger dog still has some issues when going to the vet. She thinks we are going to leave her. I am very disappointed in this place and will never take an animal there again. I would not recommend this place to anyone. They need to shut Hamilton Pet Resort and Spa down.

This place is awesome, and take such great care of the dogs! Gail is so helpful in answering all…read morequestions I had.

The only place we will take our dog. He is treated like family and loved on while he's there. He is…read morenot in a kennel crate all day, but gets lots of outdoor free time with the other dogs. Skipper loves Fur Babies

OMG! I cannot say enough good stuff. My puppy that weighs 73 lb was out of control. In less than…read moreone session Mr Tramble had him walking with us. We have been taking him for a few weeks now and the difference is fantastic. Even the grandkids can walk him. It's cute because you can tell the puppy wants to go to see him everyday. And when he doesn't get to go, you can tell he gets depressed. I see a lot more training in his future LOL.

This place lost a dog on the second day it was there, blaming untrained staff for the incident…read more Then, after it was questioned why the dog was off leash outside on the second day, they then posted that the owner was bit and that's how the dog got out. Where is Logan? It's been 3 weeks since since he was left in your care and lost. And you act like nothing happened. And instead, would rather waste time leaving fake reviews on businesses that helped look for Logan just because you are upset they called you out. Meanwhile we have plenty of photos and videos of your dogs wandering the parking lot, rushing to to cars as they come into the parking lot, and of the dogs you left outside and forgot about for most of the day when no one was there.

Ghosted by the groomer. She never showed up to our scheduled appointment. I left a voicemail,…read moreemailed her, and sent a text but she never responded to any of them.

We scheduled a appointment and Noone ever showed up or called to let us know they weren't coming…read more My wife waited most of the day for her plus called and left a message. This is a piss poor way to run a business. Don't waste your time with this business

We chose to train our new dog Daisy that we adopted from the SPCA with the 8 basic & advanced…read morelessons and it was worth every penny! Our trainer, Monica, was excellent with Daisy and what I loved most about her was that she would explain to us how she was training our dog and also why she would do something a certain way. A lot of times she would comment about how this reinforces some sort of behavior or would boost Daisy's confidence, etc. At one point of our training Daisy didn't take well to the previous lesson (down lesson) and Daisy wasn't receptive to the next training session and was extremely nervous and jittery. Monica picked up on this right away and instead of just charging through, took a step back to assess the situation and told us that this lesson would be free since Daisy wasn't herself and even considered bringing another trainer in. We were extremely appreciative of this gesture and found it to be very considerate and professional. We were a little nervous starting out the training because Daisy is an extremely sensitive and submissive dog, but at the end of the training (which was today) her confidence levels are much higher and she seems to be a much happier dog!!! Daisy is far from perfect but her discipline and manners are getting better every day and we love seeing her progress and growth. We highly recommend Off Leash K9 Training. We did a ton of research and even met with other companies but we could not have been happier with our choice.

We paid $2k last August and were promised a lifetime guarantee. The guy kept our dog for five weeks…read moreand when he came back, he had very minimal training. We tried to reach out to the trainer, but he wouldn't answer our calls after a year. I finally got a hold of corporate and they let me know that the guy was ripping people off and using their name. They said they would make it right we went to do an assessment last weekend. The gentleman told us everything would be covered since they were filing a federal case against the old trainer that took advantage of us. We just got a call that we would have to pay another $3000 and they were gonna give us $200 off. I can't believe they took advantage of us like this. I would not recommend this company to anyone. They also act like they all for veterans. My husband and I are both beds and I'm a disabled vet. Our hard earned money was stolen with zero remorse or accountability.

I hired Kayci to care for our dogs and fish while my husband and I were out of town for a week…read more I wish I never had. In preparation for our upcoming trip -I met with Kayci three times. The first time with Kayci and her wife, the second at the dog park so she could observe the routine, and again before we left where I reviewed the dogs and fish' feeding and care instructions. Our pups are on a schedule to be walked and fed every morning before 9:00 AM. Kayci assured us this would not be a problem. She also assured us that there would be no issues and she had everything under control. I had offered to more than double her normal fee (1000.00 for the 6 days) - hoping that it would be an incentive for her to keep everything in control. What was supposed to be a relaxing vacation, turned out to be the pet sitter from hell. During out 6 day trip - Kayci sent no less than 75 text messages. Minimally 39 of them were erroneous, inappropriate or argumentative. I have included several in this review. We had barely begun our vacation, when we received a text from Kayci, "I hate to bother yall but I was wondering if I could possibly borrow and then wash a pair of some shorts". Later she would text, "Seems like the boys poop is a little runny these past few days" - and she wanted to change their diets. Although I didn't think changing their diets while I was out of town was necessary or a good idea - Kayci was having none of it. Rather than tell me in any of our previous face to face meetings, Kayci decided this was a good time to tell me that I don't know how to feed my dogs and I am feeding them wrong - (I have raised dogs longer than Kayci has been alive) She then wouldn't tell me what time she was walking them unless I stopped my vacation and called her. Which I did. I tried to give her the instructions from the vet - and ask her what time she was taking them out in the morning - (If the dogs go too long without a walk they end up with soft stools) At this point, my husband was clearly upset and was ready to kaibash our vacation and head home. Our stress levels were insane. After hours of Kayci's BS - she finally texted, "The dogs do not have diarrhea, just soft stool . . . .My wife specializes in nutrition for pets" She wanted to sell us her nutrition services. All this drama for a sales pitch - All I could respond was, "Lets talk about it when we get home". The last thing I wanted to do was see Kayci get any further unhinged. I had made calls after Kayci wanted to wear my clothes to another dogsitter and hired one -to keep an eye on Kayci and Clearwater Aquatics/Pawsitive Pets. It was the only way to salvage our vacation. On Saturday, I asked her if she would please walk the dogs early the next morning. I was hoping she could keep them on their schedule. I was told by Kayci, "Unfortunately not. I have a dr appointment." I thought it was strange she would have a Doctors appointment on Sunday morning at 7:30 - especially since she had taken the job to sit our dogs and fish several months prior - I asked if she could either reschedule, or come before her appointment. To which I was told, "No mam, that's not how this is goin to go" I could go on for pages, but I invite you to read the text messages - We were guaranteed a professional and stress free experience with Kayci and her wife and their companies, Clearwater Aquatics and Pawsitive Pets - It was as if Kayci intentionally sabotaged our vacation -- When we returned home, Kayci called the following morning. She requested that we pay her the remaining balance BEFORE she would return our house key - I told her to keep it - Were were changing locks after this experience. Then her wife called - she wanted to continue on the line that she and Kayci knew better than I did how to care for my dogs. I explained I have raised dogs/fish longer than she has been alive - She was adamant that she knew more than both myself and my vet - I probably wasn't very nice to her when I explained why they were not getting the second payment. Bottom line -AVOID THESE TWO DRAMA QUEENS. It is not worth the stress and angst they cause - They don't adhere to agreements they are unreliable dishonest and unprofessional - I regret ever trusting these with my animals. Don't make the same mistake. UPDATE!!!!! I stopped into the fish store where I had the misfortune of meeting Kayci -- Check this out! https://www.facebook.com/share/v/9roKUFozFuG7hzya/?mibextid=jmPrMh

From the owner: “We are highly committed to educating as well as taking the burden off of fish owners so that they…read morecan sit back and enjoy the peace that both fresh and saltwater fish and invertebrates bring to our lives. We aim to make a positive impact on the environment and communities around us and inspire others to do the same.“