I had a wonderful experience at this family-owned jewelry store. They repaired my jewelry…read morebeautifully, and the craftsmanship exceeded my expectations. From the moment I walked in, everyone was welcoming, kind, and genuinely cared about helping me. You can tell this business takes pride in treating customers like family. They took the time to explain the repair process, answered all of my questions, and made sure I was completely satisfied with the final result. I highly recommend this jewelry shop to anyone looking for reliable repairs and a friendly, family-oriented atmosphere. I'll definitely be coming back for any future jewelry needs!

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

My purchasing experience with this company has been the absolute worst I have ever experienced…read more When I purchased my husband's wedding band, I was hesitant about purchasing it because they did not have it in stock at the time, so it would need to be mailed to my house. However, he reassured me that if there were any problems at all, they would take care of any costs. After speaking with them today, they claimed they never made such a promise. Additionally, when they made it clear that they wanted the ring before sending another one, I offered to meet them at the Dulles Expo Center for their next appearance at the jewelry show in order to exchange rings. At that point, Curtis Lewis said to me, "Let me put it this way, I am not going to let you spend my money. Until I know that your ring is in re-sale condition, I am not ordering another one. You can bring it to the show, but if I don't have it in stock, I will have send it to you- But I am not ordering it advance. That is the best I can do." To say the least, I am never doing business with Curtis Lewis ever again.

Curtis has wonderful merchandise and he is a delight to work with! If you don't find a particular…read moreitem ask! He is most accommodating. Don't forget to get on his mailing list and visit him at various gem shows around the North East (and other areas). I never fail to receive compliments on the pieces I've purchased from him. If you are looking for a reputable jeweler look no further. He has a range of prices to fit every budget.

Been going to Anthony Robert Jewelers for years. Reliable, fairly priced. Recommended to othersread more

Well, it was more gorgeous than expected. Thank you Anthony. I'm in love in more ways than one.read more

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

My fiancé picked out my engagement ring from Michael. The craftsmanship of my ring is unlike any…read moreother ring that we've seen or have tried on (and we tried on a LOT of rings). I am absolutely in love with my ring and get complimented frequently! The quality of the diamonds are outstanding. I went back to Michael a few times because I didn't like the fit and they were so accommodating. I liked and trusted Michael so much that I took my grandmother's ring to them to get it reshaped. I haven't taken off her ring in probably 20 years. I am also bringing my brother to get his engagement ring with Michael. I am so happy with them! I will be using Michael's Jewelers for a long time. Thanks!

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

Great business; helpful staff, wonderful showroom…read more I was trying to buy an engagement ring a few days before leaving for Europe. Tony and Louisa are such great people; they showed us several options, and made us reasonable offers. Come here and pick out something special!

Tony and Luisa were great in getting the right wedding bands for us. I got my fiancees' engagement…read morering there, and she couldn't have been more ecstatic about it. When it came time to get bands we went back to New Rochelle, and were not disappointed. My wife's wedding band needed to fit under her engagement ring, and I had a unique band design. Luisa worked with us to get the perfect rings at great prices. We both got compliments on them. Recommend them whole heartedly. (Photo is of our rings by our photographer).