It was Clear from the start, a professional and experienced firm. Installation of our office carpet…read moretiles and slip resistant vinyl was flawless, highly recommended.

Fitter made a pigs ear when cutting the floor around my radiator pipes, so I contacted the Leeds…read morestore to sort it. Had the unpleasant experience of being gaslit by I believe it was 'Oneil' - telling me it was meant to be like that, and that the fitter hadn't received complaints before. Regardless of a glowing history, he had made a mistake and instead of O'Neil helping as you'd expect, he carried on being patronising, rude and argumentative. Must've thought I was born yesterday. Reached out to Colin from the Wakefield store, who agreed with me and confirmed the cut made was of a poor standard. Colin restored my faith and assured me the fitter would be back to rectify... weeks later and nothing. No follow up, no sign of the fitter coming to fix his shoddy work. No calls or emails from Colin. Absolute silence. I'd use your own fitter if you're considering purchasing your floor from here. Or better yet, go to a different supplier altogether.

Awful customer service. I supplied the measurements and they instructed that I bought 10 boxes. I…read moreonly needed 7 and when I tried to return the extras they said that it was outside the 30 days and wouldn't accept it because it was a special order. The flooring was a very common line of Karndean which I'm sure they could resell or return. I was never told that I had a limit to return the flooring at any stage. I contacted them and they said that they would ask Karndean to see if they would accept it back but they never responded to me. I rang to check on the status of the enquiry and they ignored my calls (recognising my number). I rang from a different phone and they said they salesman was busy and would call back but he never did. Eventually the store manager responded via Web chat through the website and also said he would see if Karndean would take the boxes back but never replied again. They oversold the quantity to me but then wouldn't accept returns of a common item which I'm sure they would resell within weeks. Then just ignored me. Won't be going back.

We bought our bathroom and hallway flooring from Central Floors, the quality of the product and…read moreservice is superb. I don't hesitate to recommend these guys!

Thank you Adam & Lee for our wonderful new floor, we could not be happier, we have recommended you…read moreto everyone! Thanks Again

I have found Home of Floors to be really competitively priced with a small but well laid out show…read moreroom. I found that the owner was very warm and approachable without being pushy and had a very good knowledge of the products he is selling. He was courteous and spent a great length of time ensuring that we got quotes on the products we actually needed. He took care and showed great attention to detail when working out what flooring we would need and I felt this service was second to none.

From the owner: Wood, Laminate & Karndean flooring specialist. With over 100 wood floors, 300 Laminate floors and…read moreKarndean on display in our Burton upon Trent showroom