I thought I had a muffler problem but turned out that wasn't the problem. Mike took care of the…read moreproblem quickly unlike another shop I have gone to where you can and I have waited 6 hours just for someone to look at my car and that meant waiting longer or coming back the next day while they ordered parts. THIS is what good service is all about. I will definitely return when I need repairs in the future.

Fast. Young man working was friendly and efficient. Easy in and out of the location, and convenient.read more

I had a deeply disappointing experience at Decatur Auto Tech, and I feel it's important to share…read more I brought in my 2008 Mazda Miata for a few specific issues, including a non-working cigarette lighter. I was quoted $90 for a basic adapter--far above normal pricing. After I questioned it, they agreed to reduce the charge by $60, but only knocked off $30 in the final bill. More frustratingly, part of the reason I agreed to the repair was their assurance that it would restore connectivity to my stereo. It didn't. When I brought this to their attention, their response was dismissive and unprofessional--essentially telling me "tough luck," with no attempt to stand by their work. They also performed services I never explicitly authorized, and only informed me of a $60 increase in the cooling fan price after the work had begun--leaving me with no meaningful opportunity to make an informed decision. What's worse, I couldn't shake the feeling that I was being taken advantage of as a woman. The way I was spoken to, disregarded, and overcharged raised red flags that I believe many women will unfortunately recognize. It was condescending and exploitative. Between the inconsistent pricing, unauthorized work, failed repairs, and dismissive behavior, I left feeling unheard and taken advantage of. I won't be returning--and I urge others, especially women, to proceed with caution.

** 1/5 -- BEWARE!**…read more Decatur Auto Tech is the definition of a **rip-off shop**. I took my daughter's car in for an A/C issue -- an issue they had supposedly "fixed" not long ago. The car should've been under warranty, but they still tried to charge a **$75 diagnostic fee**. When I called them out on it, their **clueless front desk guy** awkwardly agreed to waive it. Spoiler: it was STILL on the final invoice. They kept the car overnight and then **called my daughter LATE at night** -- not even me -- to tell her the cabin filter needed replacing. When I followed up the next day, I was hit with a quote of **$290**. For what? Here's the breakdown: - $75 diagnostic fee (that was supposed to be waived) - $90 for a cabin filter (you can buy a good one for $20!) - $40 for two cans of freon - $160 in labor What makes it worse? **They did this same exact job the first time for $120.** How do you go from $120 to $290 for the SAME issue? This place is shady, dishonest, and clearly **preys on people who don't know much about cars** -- or who send their daughters in hoping for honest service. After reading more reviews, it's obvious I'm not alone. This place **thrives on deception** and **overcharges for basic work**. **Avoid Decatur Auto Tech like the plague.** They're not mechanics -- they're scammers in uniforms.

Great service! Fairly priced and honest! This will be my continued BMW mechanic! I called and they…read moregot me right in and took my truck to get its admissions done.

A friend of a friend recommended KMS to me to work on my car. Initially I had minimal interactions…read morewith them, so didn't know what to think. Later on I found out, they are very responsive, quick, timely, and informative. They provide a wealth of knowledge so you understand the problem and their recommendation solution. The actual facility is very nice and clean. They provide snacks, water, and coffee while you wait. The front office manager, Andre is very people friendly. He makes every customer feels like the only customer. Kenny, the owner, is also super down to earth and doesn't mind jumping in to assist where needed. He ensures the work gets down efficiently and effectively. If you have a European car, I would highly recommend you go see the staff at KMS! You won't regret the decision!

Was excited for this service for the convenience of having a mechanic come to me to replace my…read morealternator. The first sign of trouble was that Visionary Conceptions was not communicative and rescheduled multiple times. However, the real problem was that when he finally did show up, he installed the alternator incorrectly. After installation, the alternator was seated so that it was touching the water pump drive pulley. This caused my car to overheat, my timing belt to break, and cost me $1,000 more to fix my car. After getting a new mechanic to look at it, I explained to Visionary Conceptions what had happened and he refused to admit he had done anything wrong and refused to give me a refund. However, the new mechanic was able to prove that the alternator was installed wrong by showing there are notches on the pulley where it was getting snagged on the alternator. Edit: the response below is a bold face lie; as nothing about my tensioner was ever mentioned or communicated to me.

I needed an oil change for my 2017 Porsche Panamera, and I needed service quickly to prepare for a…read morelas minute road trip to NC. Deandre responded quickly via YELP and was at my home 3 hours later the same day. He was very prompt, personable, and has a deep knowledge and passion about any and everything that pertains cars. His prices were very fair, and came in cheaper than the quotes I received from reputable car dealerships. I strongly recommend his services. I've already booked my 2nd & 3rd appointments!

UPDATE. . . I…read morerecently took my vehicle to Champs 2 Tire & Service to have a water pump replaced. After the service was complete, and I picked up the vehicle I noticed there were a new few issues that were not present prior to me dropping the vehicle off. After speaking with the owner Brandon and pointing out the things that were not a problem before, he agreed to have me bring my vehicle back in so that he could have one of his best ASE certified techs look over everything. They found the issue, ordered the needed parts and got the repairs completed at no additional cost! Throughout the process there was constant communication with the status of repairs, and regular updates. Overall, my Wife and I are very satisfied with the service we received and the overall outcome. Brandon is a stand-up guy and his staff are all a great bunch of people! I highly recommend Champs 2 Tires & Service!

It was my first time here, and I was really impressed. They provided great customer service and…read morewere very helpful in answering all of my questions. They made the whole process easy and stress-free. I will definitely be coming back !!