Services - DJ Hanley
International moving
Out-of-state moving
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Recommended Reviews - DJ Hanley
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2 years ago
Can't believe this company is still operating. Had my furniture in storage and they lost it. Brought them to court. Awarded compensation. They still refused to pay. Use at your peril !! read more
If I could give this 'International' Company a minus star rating I would. They are a member of BAR which is supposed to mean that they are, professional and reliable - they are not. I initial spoke with Dave in Hanley's back in November 2010 explained I was selling a house in Cardiff and I wanted them to pick up some furniture and deliver to Dublin. The price was arranged. There always seemed to be a legitimate excuse for not picking up my furniture. House sold in December. Okay there was Christmas and bad weather. So when that all calmed down I was back on the phone. Dave never returned my calls. I was given other dates and they would not show - I was given possible dates which were not confirmed. Remember house sold with my furniture still in it! A week last Sunday I had a phone call from another company say that they had been asked to make the pick up on behalf of Hanley's and I gave them all the details again. I was told they would be picking up Friday or Saturday (I am writing this on the Monday after). I was asked to have the money ready as they would deliver the furniture to me Sunday morning at 6am. Had to be cash and had to be sterling. Nothing happened on Friday. Saturday I called only to be told that they had cancelled the job last Wednesday and had advised Hanley by fax. Today, Monday, I have been on the phone most of the day trying to find out what was happening. Calls not returned. Excesses were made. Dave said he was dealing with the matter personally!!! Still calls not returned as he was not at his desk or he was in the Warehouse or in a meeting or in the Toilet (kidding about that). I wished that Dave had given this matter his personal attention last Wednesday when they were apparently advised the company they had arranged to pick up my furniture were cancelling. Another call was made to them as I wanted to check what time they closed the office and I was told 5:30. 4:39 he left a voice message on my mobile - strange as I was not on mobile or landline at the time. I called the office 4:50 to be told he had left for the day. What now? I have no idea. All I could do was ask that they contacted him on his mobile and call me urgently as of 18:06 no call. So much for personal attention! Of course I would not dream of saying that this company has been unprofessional, unreliable, unreasonable or lied to me. I wonder when they will call next? read more
9 years ago
Absolutely top drawer service and pricing from a real good bunch of lads. I had read a bad review on them but noticed it was years ago and there were many more positive reviews about them. To start with they had the best price by a good way and did a bit of a reshuffle to accommodate my move from London to Carlow. Nothing was too much trouble and more importantly nothing was lost or broken. I have since used them for an office move as well and have referred them to family and friends who received a similarly excellent service. read more
9 years ago
We were having an extension built and some work done in our house. We needed to have some space and protect our furniture, googled self storage and got these guys. The picked up the furniture from our house and brought it to their warehouse for storage we were given codes so wee knew exactly where it was in their warehouse. Anyway when we were finished the work they were very efficient in getting our furniture back to us without a scratch. Would recommend and use again. read more
14 years ago
Well,where do i start? I engaged Hanleys to pack and ship our goods to Sydney. from Ireland. If i gave the job to a bunch of monkeys hanging upside down from a holly bush they would have done a better job. The packers (all of them without exception had an IQ of a brick,and thats collectively) arrived without the proper packing boxes,instead packing clothes and dresses into normal boxes,failed to properly mark them,failed to produce an adequate invenrtory list to the extent i was requierd to pay a further fee to the custom clearance guys in Sydney to reopen and relist all the contents of each box.. The packers also were not trained to do their job (must have found them in the pub the night before) , didnt bring the proper packing material.The full extent of their packing material consisted of one only roll of what looked like greaseproof paper. They were also very bad in the sight, leaving numberous items behind them.If my wife was not in attendance they would have convinced themselves the job was done without leaving the truck. .How can a packer overlook somthing the size of a clother dryer? Their admin people didnt bother to send the bill of lading through even though i gave them all the details of the forwarding agent. They may be backward but that wasnt reflected in their price.In fact their quote was 15% more than the others The cheek of the bastards. To sum it up dont to entrust your possessions to a bunch of half witted morans who try to pass themselves off as removalists. Engage a professional read more
14 years ago
I can only agree with the previous review. I hired them for a move from Dublin to Germany. First they came 1 hour late to collect the boxes. Then they wanted cash in advance and of course their CC reader was broken. I had to do a bank transfer and it too them a week to allocate the money just because they wrote my surname incorrectly. they told me after 1 week my belongings would be in germany. actually it took almost 3 weeks. once the stuff was in germany a freight company called me asking when they should deliver the boxes. i arranged a time and someone came. he was very surprised that he delivered furniture and stuff and said he is not a moving company , only a freight company. they just unloaded the stuff in front of my door and I had to bring all of the stuff up to the 3rd floor. Thanks D Hanley for that! Also for not calling back. and of course we do not answer the phone when we see someone with +49 calling. I only want my money back for this terrible service. read more
More info about DJ Hanley
Chapelriver
Kiladreenan
Newtownmountkennedy, Co. Wicklow
Republic of Ireland
Directions
(01) 513 4691
Call Now
Visit Website
http://www.djhanleysremovals.ie
From the Business
Specialties
At DJ Hanley Removals & Storage we pride ourselves on being a full service moving company Dublin and International customers can trust. We go beyond the standard "man with a van" services to offer full scale office and home removals. From professional packing and storage to white glove furniture removal, we understand your needs when it comes to moving house, office, or relocating internationally. We specialise in home and commercial removals, providing a top class service you can rely on. We work hard to maintain our excellent record with a professional and friendly approach to all of your home removals and international moving needs.
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Why does Yelp recommend reviews?
9 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
14 years ago
I'm actually confused by the reviews below, well each to there own! I hired Hanley's to carry out a relocation from my home in Blackrock, County Dublin to San Diego CA. I sent my goods as what they call "Part Load", this basically means that my stuff was in a 40ft shared container. 2 weeks after my belongings were collected in Blackrock I received my shipping waybill by email. This had all the info i needed! Tracking number, time of arrival, shipping agent on the other side etc.. My furniture was collected from my residence in Blackrock, Dublin was collected 02/06/2012, the container left on the 16/06/2012 and arrived into the port on 30/06/2012. It then took about 10 days until my stuff was ready for delivery. The guys how who actually done the job were honestly the nicest bunch of people i have ever met within the removal business! All very professional, smartly dressed in full uniform and extremely polite. From experience most company's don't care about you, your family or your furniture, but Hanley's were different. Everything moved at our own pace and there was no rush or hassel through out the day. I was told that on the day of the removal the guys would arrive between 9-10am, lone-be-hold there they were outside my house the 8:55 ready to go. Now keep in mind i'm a Mum of 3 young children all under the age of 7, they were running around and basically just being kids but the movers just got on with the jobs with no complaints! One the day they had these little portable cardboard wardrobes which were brilliant for all of my more expensive dresses and coats. Every singly item of furniture was wrapped in a soft cushion material and all my delph/pictures etc. were rapped with bubblewrap/paper. I honestly cannot fault Hanley's, they guys were brilliant & the office staff were so efficient and helpful. Defiantly a 10/10, i would 100% recommend them to anyone. Hope this way helpful! Marcy. read more
10 years ago
I felt compelled to write a review of my recent experience with DJ Hanley Removal company. I had them come and provide a full packing service from my home into their storage facility in Newtownmountkennedy for a period of 3 months. The day before the move 3 members of their staff arrived with packing materials boxes and wardrobe hanging boxes. They were very mannerly and professional doing their job carried out the task without any complications at all marking clearly on each box what the contents were. Next day they arrived bang on time and started to load the wooden storage containers in the truck. I found them extremely efficient and took great care of all my precious items. My goods were taken into their state of the art storage facility where they remained for 3 months. I contacted the office to arrange delivery of my goods to my new address and they were able to fit me in no trouble. They arrived early on the day arranged and very quickly had everything in place with the exception of two wardrobes and a large dining table which did not fit into my new home. I was assured there was no problem taking them back to the storage facility and I could arrange to come take them out with one call to the office. I managed to sell them within 3 weeks and during that time contacted Ken or Caroline in the office to organise viewing with potential purchasers they couldn't be more helpful, polite and efficient as were each and everyone of the staff I had dealings with in the company. I have no hesitation in recommending DJ Hanley Removals to anyone looking to do a home or business move or simply for self storage. Fantastic company with professional friendly efficient staff. Thank you all. read more
14 years ago
My experience with Hanley's was very different to the other reviewer's. I had to move to Cork from Kildare last month at short notice and obviously needed all my belongings to be moved down. I'm a musician so I was really quite worried about my equipment. I had heard really good things about Hanleys. I rang them and it was very straight forward from there. They arranged the pick up on a Monday morning at 8am and at 8pm. I had made it to Cork with all the boxes of my belongings intact. My equipment had been meticulously packaged and protected for the journey. One of the removal men had even noticed the leg on my Victorian piano stool had a fracture in it and suggested they take it and repair it in their furniture restoration business, which was music to my ears ( excuse the pun!) So, although I didn't get the stool until a week or so later they had upholstered and fixed it as a good-will gesture, I was thrilled. From start to finish I found this company efficient and professional. Their office staff and removal men were really a pleasure to deal with. The price I paid was more than competitive from what I've seen. I'll definitely be using them again. read more
13 years ago
I had my household stuff in storage with Hanleys for 3 years, They came to my house, packed up all my stuff and put it straight into a wooden container, where it stayed for the remaining 3 years. They were all very professional and well mannered. The put all my hanging clothes into wardrobe boxes and supplied all the packing cartons free of charge. When ever i had to get something out of my container i only had to give them a call and they had it down in a matter of hours. I found there storage rates to be the best in the Wicklow / South Dublin area, and my removal fee was very reasonable. All my goods were returned to me in perfect condition, i cant fault this company at all. I can highly recommend!!! I would 100% use them in the future again. - My sister in law used them a couple of months ago and was also delighted with the service! read more
7 years ago
We had Hanley's yesterday for what we thought was going to be a very stressful move they literally made it look easy and we were able to show the guys what was needed to be moved then we poped out for a coffee and some food and when we came back we just did a check around and the whole house was cleared and ready for delivery, we couldn't believe how quickly they done it , at our new house the guys put everything where we wanted to absolutely no problem and we have a loft room conversation done which is 3 flights up which we were storing a lot of stuff all done with a smile from the lads highly recommend and very efficient workers , nothing was a problem for them reassembled all of our beds and just really done a great job , I'll never be moving again but if I was I'd be sure to call Hanley's again read more
10 years ago
Woohoo is right! We used these guys when relocating from London to Carlow. We'd moved around London quite a bit and had had some pretty awful to average experiences to say the least. Having said that, would tend to get quite stressed at the idea of doing a big move. We have A LOT of stuff, so I was quite skeptical about fitting everything in and hauling it safely but these lot were just awesome! They were friendly, efficient, competitively priced and I wouldn't hesitate to recommend them! Cheers Lads :)! read more
7 years ago
I had Hanley's in to move us from Carlow to wicklow and they were amazing. They came bang on time and packed our whole house top to bottom in 3 hours, everything was packed so well and we didn't have to lift a finger. We met them at our new house later that day and they made the move so easy that we could enjoy the experience of moving into our forever home so much more. We had more time to get our new house ready and couldn't be happier with their service. Thumbs up from us! read more
13 years ago
We found Hanley Removals to Competetively priced, efficient , courteous and most accommodating when we had reason to get some small ( but important ) item out of storage. All personnel that we dealt with , from office staff to delivery men were very courteous and very helpful. read more
13 years ago
Absolutely awful. Rude and incompetent staff. Became aggressive about money. Broke over €500 worth of wedding gift China with no recourse. Do not use this company. read more


















